Home Services reviews in Richmond, California

4.9 based on 595 reviews Back to the listing
    4

    Clayton and William from the Expert Carpet Cleaning BAY AREA team arrived on our moving day in Richmond. Once they finished their job, the carpet looked absolutely fantastic, helping us transition into our new home with a flawlessly clean carpet. It was truly comforting to know that as we unpacked and organized our belongings, we were doing so on immaculate floors, offering us a fresh start. The exceptional work done by Clayton and William was deeply appreciated.

    5

    An unexpected flooding in several rooms was not what I wanted to deal with, but I was so grateful to reach out to a local carpet cleaning service that does much more! I had previously spoken to William while arranging carpet cleaning, and on this night, he truly came through for me. Late in the evening, he organized for Jace and Shawn to come out after their long workday. They were very polite and took the time to explain every step of the process. William stayed in touch with them throughout the entire experience, showing genuine care for my situation. Jace even returned over the next couple of days to monitor the moisture levels. Even though he mentioned he was newer, he represented the company excellently. Overall, it turned out to be a wonderful experience!

    5

    A 5-star rating is well-deserved! That's why I selected this team and I couldn't be happier with my decision! Being new to town, I had a beautiful 20-year-old chair with unexplained stains from spending time in a northern basement. I looked into several carpet and upholstery cleaning services before settling on this one. Given the age of the stains, I knew not to set my expectations too high. Jace, Shawn and Clayton were patient with the task and exceeded my expectations. They even applied a scotch guard to it at no extra cost! I am extremely satisfied with the service provided and I'm thrilled that I discovered this team! They offer fantastic service at a fair price! Thanks again, guys!

    5

    The carpet cleaning service provided by this company is truly exceptional. I own a white carpet that frequently gets dirty due to my two dogs. I've tried other cleaning services, but none could compare to this one. They are able to remove all the stains effectively. Their team, including Clayton, Jace, William, and Oliver are very professional. This is the go-to carpet cleaning company in Richmond.

    5

    Shawn carried out an outstanding job for us! It's always a joy to come across professionals like him. My partner and I are absolutely delighted with his careful attention to detail, making sure the carpet cleaning was impeccably done to meet our requirements! Excellent job Shawn, we will undoubtedly rely on this carpet cleaning service in Richmond for all our future needs!

    5

    Clayton and Shawn arrived on time, exuded professionalism, and demonstrated impressive skills in their work. They systematically moved through our Richmond home, cleaning each area meticulously and ensuring no mess was left behind. Their efficiency in completing the carpet cleaning project ahead of schedule was commendable. Highly recommended for carpet and upholstery cleaning.

    5

    This marks the second time I've called upon the carpet cleaning services of Expert Carpet Cleaning BAY AREA. Their quality of work never ceases to impress! They also ensure to give plenty of notice before arriving within the agreed-upon time frame. Oliver and William, who are quite adept and experienced in their trade, are a true asset to the team! I'm definitely excited about the prospect of using their services again in the future in Richmond!

    4

    Oliver and Shawn did a fantastic job. They were courteous and friendly. They took great care to ensure no mess was created while cleaning the ducts. While they were here in Richmond, Oliver enlightened us about their carpet cleaning services and they also took two of our rugs for cleaning. We are absolutely thrilled with their services!

    4

    The two professionals, William and Oliver, who arrived were courteous and comprehensive. They clarified the process before beginning, which was greatly beneficial. The carpet cleaning task was accomplished within an hour and the results are truly stunning. I would recommend your service to anyone in Richmond in need of their carpets being cleaned. Your team is fantastic and the rates are extremely reasonable. Many thanks!

    5

    i'm really glad to have discovered a dependable carpet cleaning service! it was a breeze to set up my appointment, and shawn arrived exactly when he was supposed to. My lightly colored couches (which had been stained by everything from dog hair to an overturned ice cream) and bedroom carpets now look amazing and we're really happy with the job done. shawn was super friendly and a joy to work with. The service was also quite reasonably priced. We'll certainly use expert carpet cleaning BAY AREA again and recommend them to anyone we know in need of such services.

    4

    Highly recommended! I put in a digital request for carpet cleaning services yesterday, and Expert Carpet Cleaning BAY AREA got back to me in under half an hour and were able to perform their services today. The team that showed up, including William and Clayton, were friendly, knowledgeable, and polite. They did an outstanding job! I will definitely be using their services for my yearly carpet upkeep in Richmond!!

    5

    I was extremely satisfied with the carpet cleaning services delivered by Oliver and Shawn. They both were courteous and approachable, providing clear explanations of their work. They even took the initiative to show me the significant difference between the dirty and freshly cleaned carpet! The quality of their work was truly remarkable! I will definitely be contacting them for my future carpet cleaning requirements in Richmond.

    5

    i want to mention how professional this carpet cleaning company is. after i asked for a quote online, they called me the next business day to explain the process and set up a time for the cleaning. on the day of the service, they called again to let me know exactly when the team would arrive and what they’d be doing. clayton and oliver showed up right on time and did an amazing job—way better than i expected. they worked really hard, were super polite, friendly, and made sure to take care of my home. i can't say enough good things about clayton and oliver. this company really knows how to get carpets fresh and clean, and i hope your crew is as awesome as mine was! you’ll be happy you chose them.

    5

    I just have to share my positive experience with a carpet cleaner. He did an outstanding and thorough job on our entire home. Our old carpets were in rough shape, and we wanted one last cleaning before we replaced them. I mentioned that I didn’t expect any miracles, but that’s exactly what we received! I was amazed by the results. He exceeded our expectations by moving our furniture, paying close attention to detail, and being professional, friendly, and knowledgeable. He arrived on time and even offered a great deal on deodorizer. I couldn't be happier with the service provided. A true asset to the carpet cleaning industry! Very satisfied.

    5

    I reached out to several carpet cleaning companies to take care of the carpets in our newly rented warehouse. After getting a few estimates, we decided to hire William right away and canceled the rest. The carpets had heavy stains, and we thought we might have to replace them, but now they look like new and the whole place smells fresh! William also took care of cleaning the kitchen and bathroom floors, not just the carpets. He was very professional, friendly, and the cost was the best we found. I’ll definitely use this service again!

    5

    I had my attic apartment's carpet cleaned recently, and the results were amazing! Even though I had already tried cleaning them myself with a Rug Doctor, the professional cleaning removed years of dirt I didn't even know was there. The technician went above and beyond to make my carpets bright white and smelling fresh. I was really impressed by how dedicated he was to his work and how flexible he was with my busy schedule. It's rare to find cleaning services that truly focus on customer satisfaction, and this experience was definitely worth it!

    4

    really impressed with the carpet cleaning service. shawn arrived right on time, checked out all the rooms, and got started right away. it took less than two hours to clean three rooms, including prepping the carpets and packing up afterward. shawn was very trustworthy and really knew what to do about tough stains. he brought all the right tools, even for moving heavier furniture, which made things go smoothly since we already moved the small stuff. you could smell the fresh difference as soon as he was done. i would definitely recommend this service to anyone looking for great carpet cleaning!

    5

    After a fire damaged part of our home, we looked into several carpet cleaning companies to help us recover. We decided to go with a team that really seemed to care. Shawn came out right away to meet with our insurance and talk through what needed to be done. In just a short time, the team took care of water restoration, cleaning up smoke damage, air duct cleaning, and made sure our carpets and rugs were spotless. The cleaning crew spent a lot of time carefully wiping down all the walls, floors, and every item that was affected. They paid great attention to detail! Every person who has come to help has been friendly and professional. We are very happy with the service and definitely recommend this reliable and thorough carpet cleaning company.

    5

    This was the best carpet cleaning service I’ve had in a long time. From my first call to the final drop-off, Oliver was professional, friendly, and clear about everything. I needed my area rugs cleaned—these are special viscose carpets that can’t be washed with water, so most cleaners couldn’t help. Oliver understood right away and set up a pick-up for the very next day. He let me know it would take about a week, which was exactly right. Oliver called to say the carpets were ready and brought them back as promised. He arrived within the time frame each time and gave me a call before he got here. The carpets came back fresh and in great condition. Oliver’s customer service was fantastic, and I’ll be telling everyone in Richmond to use this carpet cleaning company. A+ service from start to finish!

    5

    i’ve been using expert carpet cleaning BAY AREA for a while now, and i really appreciate the excellent customer service shawn always gives, especially with pick-up and drop-off for my carpets. shawn goes out of his way to make everything super simple and fits the cleaning into my busy schedule. he always does an amazing job getting my carpets fresh and clean, even with all the pet stains from my dogs. i’ve tried other carpet cleaning places before, but this one is definitely the best. i highly recommend them if you need your carpets cleaned in richmond.

    4

    this was my first time using expert carpet cleaning BAY AREA after another company didn't do a good job cleaning my carpets. i needed someone reliable to come and really get my living room and stairs fresh and clean. oliver showed up and did an amazing job. he used special carpet cleaning tools on the stairs and got out stains that the last company couldn't remove. the whole process was smooth and the carpets look so much better now. i'm very happy with the service and will definitely use them again. highly recommend for anyone needing a deep carpet clean!