HVAC reviews in Rio Linda, California

Talked with Ashley several times and have install tomorrow. She was very helpful and answered all my questions.

Brandon from REO Mechanical was friendly, fast and knowledgeable. We would definitely use them again!

My equipment just arrived today , the office staff and delivery people were great and I can't wait for my install tomorrow.

Michael M. was professional, knowledgeable and very kind. I feel better now, knowing my AC is ready for the heat! Thank you!

REO MECHANICAL IS WORKING FOR THE INSURANCE COMPANIES !!! THEY ARE NOT WORKING FOR THE HOME OWNERS BEST INTEREST!! DO NOT USE THEM IF YOU HAVE A CHOICE !! MY HOME WARRANTY COMPANY CHOSE THIS COMPANY TO DIAGNOSE MY HEATING PROBLEMS... THE VISIT WAS OVER IN 15 MINS AND THE SO CALLED "TECH," DIDN'T EVEN BRING ONE SINGLE TOOL ?? NEEDLESS TO SAY - I GOT A SECOND OPINION ... AND THEY MISSED A TON OF OTHER PROBLEMS ...

Best service I could ask for and amazing equipment. Came during the heatwave, and had my new system in that day. I could wear a sweater in my house with how good the AC works. Its amazing!!! Thank you guys

I had a team come to my house and install an entire hvac system in one day! I was amazed at how quick and quiet they were! I'm truly happy with how cool my home is.

Preston and Ben were doing an install across the way and I popped over to see if they could help me with my air conditioning, they had me call the office and Ashley scheduled another tech to come out the next day, Mike came out and fixed it right away, I'll continue to use two and tell my friends and family.

No stars. This company is a disgrace to hvac installers they have no idea what they are doing have no knowledge on how to install and take advantage of people I'm discussed with the work (if we can even call it work) they did and the fact that they left more of a problem then fixed the initial problem is even worse. DO NOT HIRE OR ATTEMPT TO USE THIS COMPANY ANYONE !!!!

Adam came out and did a very efficient job in evaluating what was up with my vintage AC unit, and we developed a treatment plan. He was very punctual, sussinct & efficient.

Do not call!! The worst services I have ever had, two months and still no AC, I even have a home warranty and they still can not get the Air, even installed a new AC unit after they left the unit went out again, they make appoinmentsts never show or call then when you call they cant come for another week, Please I warn you do not call these deceitful, incompetent people.

Incredible service!!! I live in Lincoln and he was here 15 minutes after I called. He walked up to the ac unit like he already knew was was wrong with it and had it diagnosed and running in literally 5 minutes after he got here. Absolute professional and affordable service. CALL THESE GUYS FIRST!!!!!

REO was the right choice for me! Ashley was very helpful in scheduling my service right away! Thanks to Ben and Preston for prompt and quality install.

There were great. They were on time did a fast job Maintenance in my HVAC with the help of Ashley Mingo dispatching in the service tech Ben García it was a great experience and in the future if I need any repair I will go straight to REO mechanical and I will be recommending this company to everyone

I can't explain how bad this company is to work with. They constantly don't know who you are when you call. They missed multiple appointments. Asked for extra money to actually show up. We were lectured by them multiple times. We had an appointment for 12-6, call at 8:00 am telling us they are their way. We explained we can't be home for 10 minutes they said to call the office and reschedule. Seriously, this place is deplorable.

On the main corner of Rio Linda and too lazy to take the temp fence down. Hate to see the effort they put into there projects. Try putting a little effort in what you do.. Take pride in what you represent

Good luck getting your AC fixed. Our AC has been broken for over 3 weeks and the representatives keep beating around the bush as to why the technician couldn't make it. One week the technicians took a vacation, the next week they took a sick leave. The next week they couldn't make it because they were busy. They even go to great lengths to lie and cover up the lies, such as the technician came but nobody was home, when we sat there waiting for him to arrive. Stay away from this company and find another, you'll be grateful you did! Oh, and our AC still isn't fixed. Don't waste your time with these people.

This company was sent to my house by the home warranty people to fix my heater. They did a shoddy inspection of my heater and gave me a blank bid. Then they called back and said it would be $1900 to CLEAN my HVAC unit and the home warranty would pay $347 to replace the control panel. From my research this is a common practice where the homeowner gets way over charged while the home warranty company pays a pittance. I tried to look them up on the State of California contractors license website but there was no business named REO Mechanical listed.

Thank you to the professional staff in and outside of the office! I was impressed with their professionalism and constant communication . There were no surprises, and I always knew who to expect at my door and when. I am grateful to have a HVAC Company I can trust.

Reo went above and beyond for me and my family. Ashley was able to squeeze ne into a last minute appointment and preston came out diagnosed the problem but eas too busy to come back but ashley was able to send anorher tech in the same day! Ben was quick and we had heating just before the weekend. Thanks reo!

To start off, the receptionists are very rude. Our heater wasnt working, and their solution was to turn the valve connected to our hot water. So we found out that night when we tried to take a shower that our hot water no longer worked because of this. Fast forward 1.5 weeks of no hot water later, they come back out to fix it, and I let them know ahead of time it's the piping that needs to be fixed and not the valve, since we should be able to have both hot water and a heater, not one or the other. Receptionist said she would leave a note and that the mechanic carries the parts on his truck. Guy comes out and let's us know he fixed the hot water by turning the valve. Explained that now we won't have heater again. He explained what the issue was with the piping but didn't offer a solution or fix the issue, just showed us how to turn the valve.