Reviews of local pros in Riverside, California

Ernesto did a good job explaining the services and costs to me during the complimentary inspection. He was courteous and professional, but it also seemed like he was in a hurry. He took pictures of the different areas that he worked on but something he did by the water heater caused our water heater to go out. We tried turning it back on but it will not stay on. I’m hoping ACE can get our hot water back and running. I will definitely update my review to let you know what the outcome was.

Andrew and Anthony came out to do a service for my heating system. The guys were professional and on time, very courteous. They also helped me with my smart TV. These guys were very helpful very pleased customer. Hire these guys for any HVAC services you wont be disappointed from a returning customer!

Great all-around company for all your HVAC needs.

They reached out to me to set up my annual inspection. Within a week they were out at the house. Mike did a complete and thorough inspection of the heating system and air ducts. Mike explained what he inspected, his findings, and his recommendations on how to move forward to greatly reduce the chances of major repairs or replacement.

Highly recommend this company!!

Ernesto was knowledgeable and helped me know how to change the filter and made the heater a lot quieter. I am very satisfied with my service today!

Great service from Ruben came and fixed our heater.
Would recommend ace
New thermostat is beautiful

Great experience! Had an issue on a Sunday afternoon and was able to have someone respond right away. The tech, Michael was very knowledgeable and thorough. He was able to explain the issue and show pictures of the problem. The price was better than expected and we were very happy with the service! Will definitely use this company again!

I recently called this company after my tenant reported that the heater was not working. The technician came out and provided two repair estimates — one for nearly $2,000 and another close to $2,800 — stating that special-order parts were needed.

Because the cost seemed unusually high, I decided to contact my homeowner’s insurance company for a second opinion. The insurance company sent a different HVAC contractor who determined that the issue was simply caused by too many air vents being closed, which caused the system to overheat and shut down in safety mode. No major repairs or parts were needed.

Based on my experience, I strongly recommend getting a second opinion before approving expensive HVAC repairs. Unfortunately, my experience left me questioning the accuracy and honesty of the diagnosis I initially received. I would not personally use this company again.

Michael came out the same day our AC went out and had us up and running in under an hour! Michael is friendly and very knowledgeable, he explained what was happening every step of the way. Truly appreciate the prompt service!

Do not recommend. A/C tech. came and without even testing the capacitor said compressor failed and quoted $1,272 or $2,328 for partial rebuild. Paid him his $79 tech service fee and called it a day.

I ordered and replaced the capacitor (DIY in 5min.) from Amazon for $17 dollars and compressor turned on and blowing cool air.

I highly recommend Ace for anyone needing to have their AC unit worked on. Our repairman Ruben was able to quickly repair our AC unit on one of the hottest days of the year. He took his time to diagnose and explain everything to me, and was considerate of our needs and budget. He found solutions for a difficult situation quickly, and I will be calling Ace again for any future AC repairs. Thank you Ruben!

Hi ACE heating and AC
I would like to say that an excellent tech ician Ruben Ramirez came to work on my AC and Heating.
Ruben is very respectful and courteous.
He showed to be very knowledgeable and answer all my questions and concerns about the work he performed.
I'm very happy to have chosen ACE heating and AC., Ruben Ramirez delivered excellent customer service, please show Ruben the appreciation he deserves, he represents your company very highly.
I'm very happy with Ru en Ramirez and
ACE Heating and Ai
Thank you?
...Ana

Andrew was your representative servicing my home. He was so helpful and took the time to shower each step of the service he performed. Showed good work ethic and a manner, friendly, helpful attitude. I wish ALl the servicepeople that came here were as knowledgeable and profession as Andrew. Thank you to him, and to your company.

Left a very good job did work on team very clean. No issues at all. Thermostat works and looks fantastic. Really recommend their work. !! 👍

Had a great experience today with this company and their associate that they sent to assist me with my AC units. Ernesto was very professional and very knowledgeable of the issues that I was having and we came up with a good plan as far as repairs for my AC unit. He wrote everything up professionally and sent me the quote via email. The work has not been done yet but as far as their initial Customer Service experience it went very well. Looking forward to working with them in the future

Steve Arias, the lead, and George Zamora, tech’ were great guys who came to my house and did an excellent job. Everything looks good so far. Both Steve, who is thorough with what he does, and George who does the same r both hardworking and conscientious in everything they do. They definitely deserve to be well taken care of. The company should recognize good employees like them. Kudos to Steve and George.

I called to repair my compressor, but the salesperson said my R22 system had to be replaced with a new R454B unit for $10,000, assuring me it included everything. When the tech arrived, they added extra charges for new copper lines and damaged my ceiling while enlarging the attic entrance. The technician said he had received approval from his manager to cut the ceiling and assured me the company would cover the repair. It’s been two weeks and, despite multiple calls, no manager has responded or scheduled the fix.

I later had to call again because my heater stopped working, even though it was tested before the installation was completed. The day after the installation, two people claiming to be state auditors entered the attic and left without any signatures or documentation. They said we’d receive a report, but two weeks later, nothing has been provided. Our home cameras also show the woman taking video of my wife without consent.

When the technician returned to repair the heater, he said the system had been tampered with and found loose wires — the only people up there were the supposed auditors. This company is sloppy and unprofessional. I do not recommend doing business with them. If you do, record everything, verify IDs and badges, and document all interactions.

My representative / technician Sergio was very timely and professional and when the job took further evaluation and maintenance he called his Supervisor Adam who further assisted and didn't mind getting his hands dirty. They also came up with better plans to get my issue resolved. They were both very professional and completed the job in a timely manner. Although I had to pay quite a bit it was worth it. I was also informed about future pending complications. Overall the service was great. I will not hesitate to refer Mr. Rooter in the future.

We had an excellent experience with our plumber! He was professional, honest, and extremely knowledgeable. He took the time to explain everything clearly, completed the work efficiently, and made sure everything was done right. His attention to detail and quality of work gave us peace of mind. We truly appreciate his reliability, fair pricing, and outstanding customer service. I highly recommend him to anyone looking for a trustworthy plumber. Thank you again for a job well done!

They were extra friendly, helpful and explained in detail all of the issues we had. They provided excellent service as well as exceptional customer service. Highly recommend for all plumbing needs

First time home owners and just moved in 2 weeks ago then our air conditioning unit stopped working. Luckily it was a small fix. But from start to finish this company was extremely nice and very helpful. Jose was sent to help us out and he was very informative. He not only replaced the issue but helped clean the unit a bit and taught us how to maintain it. We will definitely be sticking to this company for our future home services as they were very friendly, honest, affordable and knowledgeable. Thank you so much!!

The service of drains and plumbing 24 was excellent. When nobody was available due to Father’s Day Jose was there to help us. We are very grateful for his high quality service. If you have any plumbing issue call Jose.