Appliance Repair reviews in San Carlos, California

I reached out for a quote and ultimately decided to diy the fix. Ray was still nice enough to offer crucial advice towards my own repair on the process and parts selection. Will definitely reach out the next time we have a job! Thanks

I called on Friday evening ( around 6 :30 or so) not expecting to get a response but my message was quickly responded to by text and call and they were able to send someone over within 30 minutes . They were able to give an honest and rough estimate over the phone for a microwave door repair. The diagnostic fee quoted was slightly less than some other companies and goes towards the cost of the repair if you choose to repair. They were able to repair my microwave door and were able to give professional advice about what occured and the cost was less than what I expected it to be.

BEST service ever! Booked online, so easy! Got an appointment for the NEXT DAY! Yeah! They called to confirm, and double confirmed next morning! Ya! Ray arrived, was smart clean efficient hardworking helpful nice!
Troubleshooted the problem, did all sorts of things to check, then diagnosed the problem, and fixed it!
Then, the charged us just $230, which is basically the cost of getting a quote!.

Prompt response and professional.
Technician came on the same day (weekend), fixed our washing machine issue efficiently and had the needed replacement part on hand.
Pricing was clear from the start, did not over charge and no extra charge for weekend. Would highly recommend and use them again if we need repairs in the future.
Thank you really appreciate your work.

These guys are real professionals. My refrigerator stopped cooling. Another company came over, took a look at it, and told me that I needed a new compressor for $1200. I started getting other quotes for a compressor. One company quoted me $1450, but 10xServices quoted me a little over $900. Sold! But 10xService came over first to make sure it was really the compressor that needed to be replaced. They measured the compression, but it was fine. It was a refrigerant leak instead. They just saved me $900.
Super professional company. Super knowledgable tech. I will use them again.

I made a call when my ovens broke down. Manager very quickly contacted me, impressive given that it was a Sunday. The ovens were fixed at my earliest convenience and a very generous two oven discount was applied. Technician was very punctual and communication was impeccable. He’s incredibly polite and efficient. I would definitely recommend using this company.

10XServices provided a great job , starting from making initial call to them , all the way through fixing the glass top on our induction range. The communications were prompt and very efficient, without wasting our time and resources. The job and parts estimate was very reasonable. The glass top was fixed at our earliest convenience. The Technician was incredibly polite, efficient, and professional. I would definitely recommend using this company. Thank you 10XServices !

This is the 3rd time I called Ray for help. My older refrigerator broke. Ray skillfully and carefully checked all the components of the refrigerator and found out what the problem was. He gave me advice on how to use the refrigerator to prevent further issues. I absolutely appreciate his level of care and honesty. I trust Ray with all of my appliances.

There's nothing like starting the new year with a broken refrigerator. Luckily for me, 10xServices responded immediately to my plea for help and sent out a technician on New Year's Day to assess the problem. They were able to quickly order the replacement part needed and successfully repair the fridge in a very quick turnaround time. The technician was punctual, efficient, and effective. Really courteous and professional. Highly recommended.

We called 10x when our refrigerator and freezer went out. They came there same day, identified the issue, and ordered the malfunctioning part. When they came back to replace the part, the repair staff, Ray, was helpful, explained everything, and (a real bonus!) cleaned up the puddles and water after the job was done. I appreciate the fact that we can text and get messages from a real staff person about when the repair staff is planning to arrive and to answer questions (we had a mishap with our ice maker, no fault of 10x) after the job was done. Very professional company!

10Xservice did great job for my electrical appliance, including refrigetator , washer, dryer. They come to solve the issue after call, and identify the issue and solve the issue quickly. Great job!!!

I would refer 10X service to any family who need the help for appliance. A+++

When my fridge compressor failed, 10x fixed it that evening for $900. It would've been $600 but require an extra 7 days to get it done under warranty. Prompt service, installation felt very professional. I was surprised at the amount of specialty equipment required to change the compressor.

Our washer wasn’t draining, our oven was broken, and our freezer wasn’t working. Thankfully, owner of this company replied to my request for help! He sent Ray out the next day! I liked how 10x services has excellent reviews and super fast response time (even during the holidays). Ray quickly diagnosed the problems and fixed our appliances for a reasonable fee! Super nice , hardworking and smart guy. We will definitely ask Ray to come out next time we need help
with our appliances.

From Start to end, the overall experience with 10xRepairservices appliance repair was incredible. They were honest, responsive, punctual and transparent. My Dryer was not heating up, so tech came to have a look and very soon identified the issue and even solve it in one visit. I am so happy to get my dryer heating back again. I would highly recommend them to anyone looking for honest and prompt repair people. Definitely worth what I paid for.

Shortly after the warranty expired on our Samsung refrigerator, we started having problems. Recently, the problems mounted and we were debating whether or not to replace it.

My wife and I are not keen on waste and were turned off at the thought of adding a young fridge to a landfill.

In searching Yelp and Google for specific comments about companies that repair Samsung appliances, we were impressed with what we read about 10xRepair Services. They lived up to our expectations.

Our fridge kept freezing food. The water dispenser would freeze up and become inoperable. The water filter housing was cracked and would leak... leaving puddles on the floor. And the door had a broken seal that caused moisture to build up. Along comes Val of 10xRepair Services and he quickly identified the solutions. He said he could order parts that would arrive in a few days and could quickly restore the fridge to its full operating condition. This would be done at about one-third the cost of replacing the fridge.

Val returned with the parts in a few days. He was very meticulous and thoughtful in his work. And within a couple hours, everything that was wrong with the fridge had been fixed.

I would highly recommend contacting 10xRepair Services for any home appliance problems.

I contacted this company. The technician arrived the next day. I quickly found the problem and fixed it. I recommend this company to everyone

10X exceeded my expectations!

The appointment process was a breeze - fast, efficient, and the service technician even arrived early! While it took two visits to fully resolve the issue, I'm thrilled with the final outcome. I was worried the part needed was discontinued, but my technician was a true hero and fixed it on the spot! I highly recommend 10X to anyone looking for exceptional service. I'll definitely be a repeat customer and will be referring friends and family as well.

Ray is the best! Over the years he helped me with furnace, refrigerator, water heater, excellent job every time! Today he just stopped by to fix the water heater again for free, thanks Ray!

We recently used their service to repair our refrigerator. The technician was professional, demonstrating both great patience and a positive attitude throughout the entire process. He took the time to explain the issue clearly and ensured everything was working before leaving. The overall experience was smooth. I recommend their services to anyone in need of appliance repair.

10x Repair Services is amazing. On site within hours of first contact - an accurate assessment and quote - and repair was done perfectly later that same evening. They are fast, courteous, and great at what they do. My dryer is working perfectly!

There was an issue with the stove. Ray came out quickly to diagnose and fix the issue. He was friendly and efficient. He charged fairly. He did a great job fixing the burners. Works like new. Would hire him again and would recommend him.