Constraction reviews in San Diego, California
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We had Genesis replace 7 windows and a sliding door in our home and it was a great experience. The new products (Anlin) are light years better than the original builder quality ones we had before.
The sales reps (Noor and Mason) were knowledgeable and answered all our questions. Our project manager (Bryan) took care of all the logistics and was very responsive. The installer (Francisco) and his crew were courteous, efficient, and thoroughly cleaned up the work areas.
We will definitely be coming back to Genesis to replace the rest of our original windows and sliding doors when the budget allows. -
As I said to Allan one the reps, they prepped the house repairing all cracks to where you can't even see they were ever there, painted and cleaned up it looked like a new house.
When it comes to the roofing they remove the solar panels set aside safely and remove the old roof
The next day they started repairs and lay in the roof back in place.
The following day they completed the roofing and put our solar panels back in working condition perfectly.
I am very happy with their work.
I would recommend them. -
We just had the best experience with Genesis who installed our roof in Talmadge. The service and crew were incredible! Joe was our Project Manager and very communicative. We now have an amazing roof under warranty for 50 years! Great work guys. I highly recommend them for your next project.
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Our experience with Genesis Home Improvement has been very positive…from the sales team to the job coordinator - contractor, Horacio Garcia, and to the Leo’s work crew. Horacio was(and is) available to answer all questions and respond to any concerns regarding the wood/ stucco repair, the job prep, and the amazing paint products. Leo’ work crew was prompt, professional, and very detailed in their work. We had 2 windows installed prior to getting our house painted and we were very satisfied. That lead us to going with Genesis for the house painting. Overall we are extremely satisfied with all our home improvements with Genesis.
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We had an amazing experience from start to finish with the sales people, the project Manager Joe, the tear off crew, installation crew and everyone else involved. Very professional, very clean on time and knowledgeable in their realms. The team installed quicker than anticipated and left no trace behind.
I highly recommend Genesis for your home needs. -
I highly recommend Genesis Home Improvements for your roofing needs. Joe and his team did an amazing job. Demo and install in just two days. The outcome was superb and we are very happy! Thank you!
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Bryan was great - we had the cool wall paint all around our home. It seems very good and has a great warranty. Looks great!
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We had a great experience with Genesis Home Improvements for the Texcote Coolwall application on our house exterior. Bryan S. kept us informed all along the way (even over the holidays!). We are extremely pleased with the final painting result as well as the great care and detailed prep work conducted by Junior and Jorge. They are definitely the 'A' Team!
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My experience with Genesis has been very good overall. The sales reps explained the process thoroughly. Once I accepted the bid, I worked with other staff such as Patrick and the project manager, David. Everyone was very polite and professional. The foreman of the job, Francisco, truly went over and above to make sure everything was exact and to my liking. He did an absolutely beautiful job. I could not have asked for a better experience. The house looks fantastic! Thank you Genesis!
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I love my new windows, the reduction in outside noise and sunlight beaming through my family room is too a minimum and my house has a new face lift.
The installers were very professional and worked in a quick yet efficient manner. After installing the windows, they cleaned up after themselves and gave my husband and I a tutorial on how to operate, clean and maintain our new windows and door. Plus the windows I chose came with a double back warranty for life, even if I sold my home it would transfer to the new owners. Money well spent, Investment worthy! -
We just had 4 windows and 1 large 10’ slider replaced. The entire project was seamless from start to finish, and we are very satisfied with the process from sales, to manufacturing, to install and more. All of these people were very pleasant to work with, and I recommend them 100%. I give them 10/10.
Said - sales rep
Joe - customer service and project mgmt
Francisco - installer
Chris - installer -
I went with Genesis for a Tex-Cote COOLWALL exterior repainting job in March. Christian kept me in the loop from start to finish, informing me of all possible repairs needed, letting me sample a ton of different paint colors on my wall before starting, and giving me regular updates on what work his team had left. The painting team did a thorough and relatively fast and unobtrusive job, with next to no impact on my schedule. Very satisfied with the vibrant result, and grateful for the excellent workmanship of the Genesis team!
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Fantastic service from start to finish. Bryan really helped see the project through, navigating HOA regulations and timelines. Very pleased with the Anlin windows and installation.
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After Nicholas sold us, on a very difficult sale to us, not having a good experience a year before with Genesis, and what we consider a very expensive paint job for our house, the end result has been nothing less than outstanding.
Genesis sent out James, the Genesis project manager did a fantastic job, making sure the paint was there on time, and listen to our needs, and came for a follow up when the job was done. Francisco, the painting contractor, and his entire family were absolutely amazing! Their attention to detail, was bar none, the best I have ever delt with. My wife wanted me to give an extra shout out to the entire Francisco family. Great job to everyone, thank you all. -
Genesis restored the exterior of my home to its original condition. The cool wall super-cote is superior to the original stucco. The workmanship on the roof was outstanding. The work crew (Junior and George) were true professionals with great eyes for detail.
Bryan szydelco, the on site manager, made numerous visits to the job site to the to address any questions or concerns I may have had and to insure all needs were being taken care. He was great! .
The entire process only took 6 days and I could be more pleased! I will always be grateful to Genesis for such an outstanding renovation of my home and recommend your organization to all I know. Thank you! -
Genesis replaced my patio roof. They were professional, nice, and informative. They listened to what I had to say and explained the process and what to expect. They explained options to me during installation and gave me their recommendation. That goes from Strider (Sales Rep), Christian (Customer Service Rep), and Cris (Installer). I'm happy with the end result and the quality of work.
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They were very professional and they made our home beautiful. I also like the fact that they cleaned up after . Just a little of before and after. We are very pleased and we are willing to show our home off . Thank you geniuses for doing a fantastic job.
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The Genesis team was professional, personable, and punctual. Two visits at home, a phone call to schedule, and the cover was installed in one day. It's beautiful, we love it. Genesis has our wholehearted recommendation.
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We started this project November 10th and it is now finally finished on January 4th! Despite quite a few rain delays, some heated discussions with Genesis staff; my husband and I are extremely happy with the end result. I do want to share a couple of negative points before sharing the positive.
Negatives:
1. My husband and I did not appreciate being called liars (to our face) by Sales Rep Danny after he promised a certain scope of work in our project without first consulting knowledgeable project managers/contractors to see how viable the promise is before executing the signed contract. If it had not been for Christian, our 2nd project manger who was able to step in and provide straightforward information and knowledge as to what can/cannot be done, I would have cancelled the contract right then and there.
2. The project took much longer than anticipated (not only due to the amount of rain) but also due to the volume of work that Danny was able to include in our contract. Additionally, there was a breakdown between what sales (Danny) promised and what the could actually be completed. My husband and I had to stop the project early on until Genesis was able to send out our 2nd project manager, Christian, who actually had the knowledge and expertise to reset project expectations with me and my husband.
3. I agree with other reviews that speak to the nature of aggressive sales pitches and follow up calls by numerous sales people. Genesis needs to really improve on this. Don't create false narratives that include pricing only being available for the same day or within a relatively short period of time. Also... don't falsely inflate the pricing then start deducting all kinds of false discounts.... give fair pricing from the start! Also...all 3 Tex-Cote dealers that we met with all showed the same videos regarding the Tex-Cote process and company. Really??? I don't really care that Tex-Cote gave Genesis a shout out in their presentation video. What I do care about is the communication during the process (not only when payments are due) and quality of work.
4. Be upfront that the contractors Genesis employs are not direct employees of Genesis. They are subcontractors who Genesis employs for the jobs. With that said, our project took much longer due to the rain, the initial breakdown at the start of the project between what sales (Danny) promised and what our contractor and 2nd project manager, as well as the volume of additional work included in the contract. Please keep this in mind when paying your contractors. Please ensure that you pay your contractors accordingly so that they can continue to pay their bills as well when unforeseen events (such as rain) delays projects. Please keep this in mind for the future.
Positives:
1. Our assigned contractor, Juan Carlos, did fantastic work on the project! As part of the scope of work, we removed a large garage window, patched up the opening, and changed the stucco of our home. Juan Carlos provided the exact texture that I hoped for and did a great job blending in the areas that were patched. I was really concerned about the patchwork and stucco not blending in well. Thankfully, this is not the case. Ultimately, my husband and I are extremely happy with the stucco work and the new texture.
2. Juan Carlos did a fantastic job on the application of the Tex-Cote paint as well as the paint on the trim and doors. We are getting lots of compliments from our neighbors and are so happy with the colors we chose.
3. Juan Carlos and Christian worked really hard to turn our initial negative experience with the Danny and the sales team into a positive outcome and they have succeeded. I highly recommend these two gentlemen for their quality of work, knowledge, and experience. Thank You both for turning the experience around! -
We recently invested in having our home painted with Cool Wall and the results are beautiful. Francisco and his father were skilled painters who took great pride in their work, paid attention to detail, were very responsive to requests and were downright friendly. We also were impressed with Willy, their outdoor sales rep who cheerfully introduced us to the company. We typically do not entertain offers at our doorstep, but he was an exception that made us consider getting an official quote.
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We had an excellent experience with Genesis Home Improvements. They did a phenomenal job on our home using Coolwall with Kynar, and the quality of the work and products really show. The crew was professional, detail-oriented, and respectful of our property throughout the entire process.
A special shout-out to our Customer Service Rep, Bryan Szydelko, who was outstanding—responsive, knowledgeable, and genuinely cared about making sure we were happy every step of the way. The level of service exceeded our expectations, and we couldn’t be happier with the final result.
Highly recommend Genesis Home Improvements to anyone looking for top-quality exterior painting and great customer service.