Home Services reviews in San Francisco, California

I decided to try Platinum Carpet Cleaners for a last-minute carpet cleaning, and I wasn't sure what to expect. My schedule was all over the place, but Robert was really flexible and made it work for me, even after I had to reschedule more than once. He even came out to clean on his day off to help me out. Robert showed up right on time, was very professional, and took the time to explain the whole cleaning process step by step. The results were fantastic—he got rid of stains I couldn't remove myself, and the whole house smelled fresh when he was done. The cleaning didn’t take all day, and my carpets look better than ever. I highly recommend giving them a try!

I have a rental property in San Francisco and was lucky to come across this carpet cleaning team early on. There are plenty of carpet cleaners around, but these folks really stand out—they know carpets inside and out and always do a top-notch, personalized job. What I appreciate most is that they still have that friendly, small business vibe, and their attention to detail is impressive. The staff, especially Nathan, is always helpful and goes the extra mile. Whenever I have new tenants moving in, I call them up and they get my carpets looking fresh and spotless every single time. I honestly wouldn't recommend anyone else in San Francisco for carpet cleaning. Their work is the best around and their prices are very reasonable. Definitely give them a try—you'll be glad you did.

We needed some serious carpet cleaning for a restaurant, since the carpets were covered in mud and grease and looked terrible. i called platinum carpet cleaners and Josiah came out the very next day, even though it was the weekend. he worked quickly and did an amazing job—the carpets looked almost brand new when he finished. we honestly thought we’d have to replace them soon, but now they look great. very professional, super fast, and the results were better than we expected. highly recommend if you need any kind of carpet cleaning!

Booking my carpet cleaning appointment was super easy. The receptionist was friendly, and Nathan and Robert, who showed up to clean my carpets, were both polite and acted very professionally. As soon as they arrived, they put down protective fabric over my floors to keep everything clean. They also set up a special screen in front of my door, which kept bugs from coming inside while they worked. I really appreciated those extra steps, especially since it can get pretty warm here in California and you want to keep the house comfortable. After living in my home for many years, I’ve never seen a carpet cleaning company take such pride in their work. Most importantly, my carpets looked even better than I expected when they finished. They did a fantastic job, and I would highly recommend their carpet cleaning services to anyone looking for great results.

Marc was absolutely fantastic. I highly recommend this carpet cleaning business. He was flexible with my last-minute schedule change and was able to come out quickly. Marc was honest and explained exactly what my carpets needed—and didn’t need—in terms of cleaning services. I had purchased a surprisingly dirty area rug online (there were pet stains that looked even worse once we got it home), and Marc set clear expectations about what he could do. He ended up getting it so much cleaner than I ever thought possible! I’ll definitely be calling again when my kids make a mess of the carpets in our San Francisco home. Check out the before and after photos!

Cole came by to clean our carpets and did an amazing job! Scheduling the service was simple, and the prices were very reasonable. We really appreciated the courtesy call letting us know when they were on the way. Cole was very careful while working inside our home and was patient with our kids, even though they were running around. Our carpets look and feel so fresh after the cleaning, and you can really tell the difference. We highly recommend their carpet cleaning services!

When we discovered flooding in one of the bathrooms at a rental property, we reached out to a carpet cleaning company right away. Marc arrived quickly and stayed in touch with us throughout the process. He communicated with our tenant in a professional and respectful manner, and made sure we got phone updates and detailed written estimates the same day. The team worked fast and efficiently, making sure the tenants were only out of the home for a short time. The price was fair and everything was kept neat and tidy during the repairs. We’re extremely satisfied with their carpet cleaning service and how smoothly everything went. We highly recommend them and will definitely use them again in the future.

the team was so professional and paid close attention to every detail of the carpet cleaning job. they explained the prices clearly, and their customer service was better than anything i’ve had before. from scheduling to arrival, everything went smoothly—they even showed up ten minutes early to get their equipment ready. honestly, i don’t usually write reviews, but i have to say how impressed i am. i highly recommend them. my carpets are bright white, and with a big family in san francisco, they get dirty fast—especially after the holidays with mud, chocolate, and red wine spills. the crew, including marc, made my carpets look like new again. there wasn’t a single stain left, and the high-traffic areas look refreshed. they cleaned my whole house and i couldn’t be happier!

I had a great experience with this carpet cleaning company in San Francisco! The team, including Marc, showed up right on time and got straight to work. They cleaned our carpets quickly and made sure not to disturb anything else happening in the house—even while my baby was napping. I was especially impressed because they managed to remove tough stains that another cleaning service couldn’t get out before. We’re really happy with how fresh and clean our carpets look now and would definitely recommend this service to anyone looking for quality carpet cleaning.

Gage and Cole came out to our new home in San Francisco for a deep carpet cleaning. The place had been empty for a while before we moved in, so we wanted to make sure the carpets and rugs were fresh and spotless. Gage and Cole cleaned, sanitized, and protected all the wall-to-wall carpets, area rugs, and even our upholstered furniture. They were very professional, worked hard, and did an excellent job. Every carpet, rug, and piece of furniture looked much better and smelled really clean when they finished. We are very happy with the results and plan to have them come back regularly to keep our carpets looking great. The service was definitely worth the price. We highly recommend this team for anyone in San Francisco who needs carpet cleaning.

Platinum Carpet Cleaners really impressed me with their carpet cleaning service. From the first phone call, Robert was friendly and clearly explained how everything would work. I decided to go with them over a bigger, more commercial company, and I’m glad I did. They arrived right on time, got straight to work, and took great care with my carpets. You could tell they were proud of their work, and I appreciated how much attention they gave to the details. They explained that their cleaning products are safe for families and pets, and made sure to clean all their equipment between jobs so there’s no leftover dirt or chemicals from other homes. The whole job was finished quickly and at a fair price. My carpets look and feel so much better now. I highly recommend their services to anyone looking for a professional carpet cleaning.

We've worked with Felix and his team twice now and they do a fantastic job! We will definitely be booking with them again in the future.

I’ve worked with Felix and his team for over 2 years. They are really good at their jobs. They are prompt, communicative, and careful with our things. They love our cat, so that is a bonus!

They meticulous clean the house and make sure everything is as clean as possible.

SF Steam Sweep was very professional and did an excellent job on my couch. They cleaned it thoroughly and it looks great now. Highly recommend!

Haidar did a great job cleaning a 3 seater and 2 chairs. He arrived before time and very efficiently did all the cleaning. Highly recommended this service in the Bay Area.

They were quick, efficient, and did a great job! Booking was super easy. Will definitely use again!

Great service, this is the second time we’ve worked with them. Professional, communicative, punctual, and great results! Our couch had a couple stains which came out and now it looks as good as new again. Thanks so much!

Amazing customer service, very fast appointment time, great communication , arrived prompt exactly when they gave the ETA for, the crunch came out looking brand new and we have 7 kids who use the couch. Will absolutely use them again, can not recommend enough!

They did an AMAZING job!! Arrived on time, removed all stains and cat hair from my couch, and were super efficient with the work. Very happy with the results and will definitely hire again

They were fantastic! Arrived on time, were super quick, and the couch looks great!!