Home Services reviews in San Francisco, California

As a single woman, I felt completely comfortable having Nathan from Platinum Carpet Cleaners in my home here in San Francisco. His professionalism was outstanding, and it was clear that he has a strong dedication to his work. Nathan did an exceptional job on my carpets, and I'm truly grateful for his meticulous work. Thank you!

Duane was exceptional! He responded quickly and provided us with a reasonable estimate. It was a breeze to set up an appointment with Platinum Carpet Cleaners, and Duane both kept us updated about his arrival time and showed up punctually. We were pleasantly surprised by his lively personality when we met him in person in San Francisco. In addition to his professionalism, he was energetic and genuinely delightful to interact with. His carpet cleaning work was top-tier!

Marc and Cole were remarkable. They arrived promptly, were incredibly efficient, and exceedingly courteous. I'm actually planning to have them return and steam clean all my carpeted rooms in my San Francisco home. I'm extremely satisfied with how my carpets look now. Here is one of the carpets they meticulously cleaned for Platinum Carpet Cleaners.

here's my rewritten version following your requirements: i usually don’t write reviews, but i just have to share how happy i am with your carpet cleaning service. i had used other companies for years, but this time the team was amazing. marc and nathan were true professionals—they checked every part of my carpet, making sure every fiber was spotless. they even used magnifying glasses to catch even the smallest spots. they cleaned slowly and carefully, making sure nothing was missed. both marc and nathan really focused on getting out all the stains and did an excellent job. nathan told me something that stuck with me: “good clean carpets are the key to inner peace.” that really made sense! i think nathan should be your spokesperson in future commercials. i always appreciate seeing your ads as reminders. i say keep making more commercials, and nominate nathan as your spokesperson!

The owner, Jaime, is highly knowledgeable and a true professional in the carpet cleaning field. His team works effectively and offers outstanding guidance to enhance and maintain the condition of your carpet. We're delighted with the results and will certainly ask them back for our next cleaning in San Francisco!

Robert was extremely professional and surpassed our hopes with the outstanding carpet cleaning service he offered. We were both astonished and reassured to see the video he captured of all the construction dust being removed from our carpets. Our building in San Francisco now emanates a fresh and clean aroma. This was indeed the greatest decision we've ever made in taking care of our carpets.

This was Robert's first day managing carpet cleaning tasks alone in San Francisco. He was kind, gentle, and respectful. Robert recommended additional services customized to my property's requirements. He executed his duties meticulously and effectively. He took the time to describe the wear and tear in the high traffic zones of my carpet and made every effort to clean it without over-wetting it. Thanks to Platinum Carpet Cleaners, the building smells and looks fantastic!

Josiah and Duane were absolutely professional and polite, keeping me informed every step of the way and working together seamlessly. They tackled the task of cleaning the carpets in my two bedrooms, as well as the combined living/dining room, added to that were 2 carpeted hallways and a sofa. They efficiently utilized their time, taking only an hour to evaluate the situation, devise a plan, perform the cleaning, tidy up and conclude the job. Even a substantial wine stain was expertly removed. They did a fantastic job, leaving my carpets in San Francisco spotless!

My carpet was in pretty rough shape a while back, and our landlord suggested we consider replacing it! We tried cleaning it ourselves with a machine we bought, and while it looked somewhat better, it seemed to get dirty even faster! I reached out to a carpet cleaning service on social media recently and booked an appointment. They accomplished in just 2 hours what would have taken us days, and there were no lingering wet spots or stains. And when I say it was dirty, I mean really dirty! I set up a few fans, and by the next morning, my carpet was completely dry. I highly recommend this service!

My wife heard about this service from some friends. We took several carpets we had stored in our basement, which unfortunately had a moth problem. They advised us to leave the carpets outside, and they would take care of it. We appreciated their honest feedback but chose to move forward with the cleaning and repairs because of the sentimental value of these rugs. We were pleasantly surprised; the carpets were treated, cleaned, and repaired beyond our expectations. We’re really pleased with the results and felt like we were part of the family throughout the process.

As a Property Manager, I frequently require the services of a top-notch carpet cleaning company. I've employed the services of a particular carpet care provider multiple times and I must say, their service and workmanship never cease to impress me. They're remarkably proficient at what they do! These guys are true professionals in the carpet cleaning field and can certainly suggest the right service for any carpet cleaning need. As a commercial client, I would unequivocally recommend them to any business or home owner who needs their carpets cleaned! Jaime, Gage, and Josiah have always been particularly helpful. Their skill and dedication to quality is commendable.

absolutely the best experience i’ve had with carpet and furniture cleaning! i’ve tried several different places in san francisco over the years, but platinum carpet cleaners stands out by far. jaime in the office was very friendly and gave me all the details i needed about different cleaning options and helped me schedule easily. nathan, who came to clean my carpets and a chair (which i asked for at the last minute), was fantastic—super polite, on time, and worked efficiently. i felt comfortable having him in my home, and he did an amazing job. nathan first walked through my home with me so i could point out any spots or stains, and then after finishing, he made sure i was happy with everything before leaving. my carpet looked fresh and almost new again. i also really appreciate that they use eco-friendly, pet and human safe cleaning methods with hot carbonated water. my carpets dried quickly, just like they promised. i decided to get the extra carpet stain protectant, and nathan took the time to explain the product to me, even showing me the bottle and its ingredients to make sure it was safe and free of any harmful chemicals. i really appreciate their commitment to non-toxic cleaning solutions. the results were fantastic! if you haven’t tried this company for your carpets, i highly recommend them—you won’t regret it!

We had a few spots on our staircase carpet that were previously mishandled by another service. I reached out to a local carpet cleaning team, and they were fantastic to work with. The staff was friendly and professional while arranging my appointment, and Gage did an EXCELLENT job. He even called me the day of the appointment to see if he could come by earlier since he was nearby. After he finished the repair, I couldn't even tell where the work had been done. I highly recommend this carpet cleaning service and will definitely be using them again in the future!

We had a tough stain in our dining area carpet at the church that kept coming back after cleaning. Even after having it cleaned a couple of times, the spot would reappear. We tried another carpet cleaning company that offered a free service, but the stain came back again after a few days. Finally, I reached out to Robert from a carpet cleaning service for advice. He sent me a special carpet cleaning product and gave helpful tips. Using our own church equipment and following his instructions, the carpet came out spotless, and the stain hasn’t come back! I highly recommend this carpet cleaning service for anyone needing professional results.

I really thought my almost white sectional was beyond saving, especially with four kids in the house. Right after we got our new sofa, my youngest had an accident on it, and since then, one stain followed another. Marc came to our home in San Francisco and worked wonders—he made my sectional look like new again! He even got rid of an old urine stain that I thought would never come out. Not only is he great at cleaning carpets and upholstery, but he also does his work with a cheerful attitude and a smile. The whole experience was actually fun. I definitely recommend their carpet cleaning services!

I called Platinum Carpet Cleaners on a Saturday, hoping they could come out for some last-minute carpet spot cleaning before a big event. I left a message, and Cole got back to me within 10 minutes. He asked a few questions about the carpet and said he would check his schedule. After about 30 minutes, he called again and said he was booked on Monday, but could come out on Sunday instead. Cole did an excellent job, and I really appreciate his great work ethic.

Platinum Carpet Cleaners is a very professional, punctual, and friendly company to work with. I have a sofa made of a delicate, unusual fabric, and Robert took the time to listen to what I knew about the material and the type of cleaners needed. He carefully examined the couch, explained what could be cleaned and what might be permanent due to the fabric, all before starting the job. He also suggested a special sealant that helps spills stay on the surface instead of soaking in, which worked perfectly even with my toddler around. The price stayed the same as quoted, I felt informed throughout the cleaning process, and it was a pleasure having him work in my home. I highly recommend!

Scheduling carpet cleaning was quick and easy. Marc called me back right after I asked about prices, answered all my questions, and we booked an appointment for the next day. He arrived ahead of schedule and cleaned our carpet, area rug, and even added the recliner. Marc was very professional, finished the job fast, and the price was affordable with no hidden fees. The whole process was simple and hassle-free. I’m happy with how clean everything looks and will definitely use this service again!

I recently had a fantastic experience with a carpet cleaning service, and I couldn't be more pleased with the results. They performed an amazing job and were very friendly throughout the entire process. Our white carpet, which takes a lot of wear and tear in our rental property, looked brand new after they finished. Whenever we've needed touch-ups, especially in high-traffic areas like the hallway, they have always been quick and meticulous without any hesitation. I highly recommend giving this carpet cleaning service a try; you will be very satisfied. The team really takes pride in their work and it shows!

Here's my experience in short: We’re in our seventies and have owned many homes, so we’ve had our carpets cleaned by professionals more times than I can count. Usually, we’d vacuum ourselves, then the cleaners would come in, quickly run their steam machines and hoses, and the carpets would look alright—not great, just okay. This time, I found Platinum Carpet Cleaners using my phone. When I called, Duane explained all the steps they take for a deep clean, but I was mostly interested in the price, which was $40 per room—a good deal in my opinion. Before Duane arrived, we’d already done a thorough vacuum and moved most of the furniture. He told us their vacuum is much more powerful and that it’s important to remove as much dirt as possible before cleaning. He spent a full hour just vacuuming our three rooms. Honestly, the carpets already looked amazing after that! Then, he carefully checked for spots and pretreated them before moving on to the main cleaning with his hoses and extractor, which took about another hour. When I booked, I was told that each carpet cleaning comes with a basic sealer to help keep spills from soaking in, but after a while and after several cleanings, it wears off. For an extra $20 per room, you can get the sealer reapplied, so I said yes. Duane sprayed the sealer on one room at a time and used a clear squeegee to spread it evenly. Afterwards, he set up fans to dry the carpets. Before he left, he let us know it would take about two hours for everything to set properly. During the service, my wife came out and said, “I don’t know what you’re paying for this, but it’s worth every penny!” I mentioned how previous carpet cleaners seemed to rush through, and Duane explained that’s called “Splash and Dash”—not how reputable companies do it. All in all, the attention to detail, powerful equipment, and extra care made our carpets look better than they have in years. Highly recommend!

I had Platinum Carpet Cleaners come out to clean my living room carpet and staircase. At first, a few tough stains didn’t come out, but the technician, Robert, was friendly and kept me updated throughout the process. What really impressed me was that they followed up and came back to make sure everything was spotless. After the second visit, my carpets looked fresh and clean, and the stains were finally gone. I appreciate their dedication to making sure I was happy with the results. It’s great to see a carpet cleaning company that truly cares about their customers and stands behind their work.