Electrical reviews in San Jose, California
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This place is the one stop shop for all your electrical needs! Love it.
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Very helpful salesman for a woman who doesn't know much about electrical things.
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These guys were amazing. They really helped me. Great inventory and helpful.
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Awesome selection. You can find just about everything there, and the prices are much better than at Home Depot.
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These guys are great they have a ton of electrical supplies. I've been using them for years their prices are very reasonable
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They are people without consideration for customers. I tried to return a part that I bought here and they found every excuse not to return my money.
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Very good place to get supplies. Lots of stock and very knowledgeable and friendly people. They run towards you, not away from you.
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Have been a customer of UES for a many years. Good selection and helpful staff. Leon is outstanding with excellent product knowledge.
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Great Customer service
Huge inventory -
The ultimate illumination parts store. They have virtually any type of light or light related part you might need (unless it's an Italian- made ceramic socket for my brother's vanity light). Good service by people who know what their selling.
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I have always received great service at Universal Electric Supply Co. My electrical knowledge is limited, learning as needed. Rafael has helped me find what I needed, and showed specs on how to wire it properly. I am in a field that has placed more and more demands on my knowledge on basic electrical know how. I would recommend Electric Supply Co. to everyone.
Kurt E -
Needed an emergency part for a power skid. Thankfully they were open on a Saturday so I could could fix the issue before the event occurred. They were helpful in getting me the part and at a decent price.
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What a rude way to run a business. First they dont respond to emails. Secondly, if you call in and ask questions, rude guy said, they busy come into the store and fine out. After made me waited on the phone for 10-12 minutes. Im surprise they still open for business.
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I have been buying my electrical materials from UES for quite a few years. Leon has always been great to work with and provides prompt and responsive service.
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Amazing service! I bought a $7 part for an old light and they treated me like I was buying a $700 part! They know their stuff! I think the odds of finding someone at a big box store (Home Depot, Lowes) who knows what they know are unfortunately about 0. Brady, his dad and Rafael (the 3 people I dealt with) were GREAT!
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There was a Chinese American salesman who was condescending and looked down on customers. He seemed to mock and belittle the accents of new immigrants and refused to serve them. I will never shop here again.
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I’ve been here to buy some tape lights and channels as my contractor asked. The 100’ tape light and the 45 channel was out of stock and they need to order them. I paid in full and picked up the rest of my order. Waited almost a month and they called and told me order is ready. Came to store today and they said I’ve picked up the 100’ tape light already and they never ordered it for me. I asked to talk to the sales who was helping and was told the guy only come after 11. And nobody else can help on the issue because they work separately. So I was charged over $600 for nothing and wasted a month for it
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I recently visited Universal Electric Supply and was incredibly disappointed by the poor customer service, particularly from Leo. His attitude was unprofessional and downright rude. Instead of being helpful, he acted as if my questions were a bother to him. A business like this should prioritize treating customers with respect, but Leo’s behavior made me feel unwelcome. I expected better and won’t be returning.
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They're very helpful. Although they didn't have the part I'm looking for, took the time to find it for me online and gave me the link!
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This is a very rubbish store. I bought a leakage protector from their store, but it didn't work properly on the construction site. I wanted to return it, but they said that once you installed it, there is no way to return it. This store's service is terrible. I hope consumers will be cautious when buying things from them.
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Rep had terrible service called today asking for a panel and he wouldn’t share the catalog number so i can confirm with my pg&e rep it is acceptable. He was condescending and asked why do you need the catalog or model number?