HVAC reviews in San Jose, California

4.8 based on 4005 reviews Back to the listing
    5

    The technician showed genuine concern for our equipment and took the time to explain his actions. Notably, he went out of his way to protect our hardwood floors by wearing shoe covers multiple times. I'm willing to vouch for Valley Heating's service with RayB.

    5

    Javier did a thorough maintenance check on my heating and cooling systems. He was professional, communicated clearly, and showed respect for my space. What impressed me was his attention to detail - he even spotted two mice in my attic while inspecting the units, which is more than I expected.

    5

    I've been loyal to this company for years, but a recent experience left me questioning their expertise. When my A/C stopped working over the weekend, I called another provider in desperation, thinking it might be a simple refrigerant issue. Unfortunately, that assumption proved incorrect. The new technician claimed the blower motor was faulty and needed replacement, which turned out to be incorrect - it was actually the capacitor. What's more alarming is that this crucial component wasn't even checked by the visiting technician from Valley Heating and Cooling. Needless to say, I'll now exclusively call Valley for my home A/C needs going forward.

    5

    The technician showed up promptly and was pleasant to deal with. Having a functioning system made the inspection straightforward, which added to my overall satisfaction.

    5

    I was pleasantly surprised by how seamless the whole experience went with this company. I had an old air conditioning unit that just stopped working over Labor Day weekend, which is about 20 years old. I booked an appointment online and the team managed to squeeze it in a day earlier than scheduled - thanks for that! The staff were also super communicative, sending me texts and emails before the visit with all the details. What impressed me most was receiving photos of the technician and some background info on him beforehand; it made me feel more at ease.

    When Arnel showed up, he quickly got to work and diagnosed a rare issue - the wiring connection between the thermostat and furnace/fan unit wasn't working properly. I figured that would mean a pricey fix, but not so with this company! They rewired the whole thing and even moved my thermostat to a new spot for easier access. The repair was done to perfection, and they patched up the hole where the old thermostat was located.

    I'm really happy with the work and how everything is now working great - both cooling and heating are in top shape. What's more, I got it all done at a fantastic price that was even better than my expectations. To be honest, it made an already lovely day start off on a high note! The whole experience has been incredibly positive, and I'm thoroughly impressed with the company's staff - they really know their stuff.

    5

    Arrived on schedule, kept the workspace tidy throughout the job. The finished product looked great and was professionally done.

    5

    Mario was polite and courteous, providing clear answers to my queries and offering helpful advice. I'd certainly consider hiring him again and would recommend the business. Thanks for a seamless and professional experience.

    5

    The experience with Valley's team was outstanding. They sent a top-notch crew who were incredibly professional, knowledgeable, and got the job done efficiently. What impressed us most was that they even had our hot water heater and AC unit up and running ahead of schedule. If you're looking for reliable service, you won't be disappointed by hiring Valley.

    5

    Highly recommend this company. They replaced my AC unit quickly, finishing the job in two days. The installation team was highly knowledgeable and left the area spotless afterwards. The office staff also provided excellent customer service. A big thank you to Cristian and his team for a top-notch experience. Their professionalism and work ethic are impressive.

    5

    The company provided a solid estimate with clear timelines and pricing. The work was efficient and thorough, leaving a clean finish on time. I would suggest them to others.

    5

    Rances Guiterrez and his assistant provided a great service. The office staff efficiently resolved the problem, leaving us pleased with Valley Heating's work, and I'd definitely suggest them to others.

    5

    The service technician arrived promptly and showed a good understanding of my Lennox HVAC system. They presented viable solutions to enhance its performance and reliability.

    5

    We had our annual heating and cooling service done on September 19th. The technician, Jesse Rogers, did a great job - he's knowledgeable and pleasant to talk to. He finished the work efficiently, which is exactly what we've come to expect from Valley Heating each year.

    5

    Their work on our home was exceptional. I was pleasantly surprised by the high standard of quality. Jose Parra and Rances Gutierrez are outstanding professionals who deliver top-notch results. Their professionalism shines through in every aspect of their service, making them a standout choice for anyone seeking reliable and skilled workers.

    5

    The crew arrived promptly and completed the job efficiently, getting the new furnace up and running the same day. The service was top-notch, thanks to their friendly demeanor.

    5

    Great service by Juan and Odysseus at Valley Heating & Cooling - they put in the effort to get my new Lennox furnace up and running smoothly.

    5

    Arturo and his team delivered exceptional service during our tankless water heater installation. Polite and efficient, they effectively communicated and worked diligently - a true "White Glove" experience overall.

    5

    They showed up on schedule, brought necessary parts, installed the new unit accurately, and followed up well. Good job overall - would consider hiring them again for future HVAC needs.

    5

    Had new heat pump and electrical panel installed by professionals at a fair price. Top-notch equipment, all working smoothly now. Highly recommend Valley heating for their reliable service.

    4

    The technician, Mr. Santos, showed up on time and listened attentively to our concerns. He got under the house to inspect the heat ducts and provided a clear explanation of his findings. The photos he took revealed multiple leaks and one completely disconnected section, several feet long. We then discussed possible next steps with him.

    5

    Valley came through for me again after a previous positive experience with their furnace replacement work. When my electrical panel needed attention, I went straight to them. Their techs are top-notch, arriving promptly and tackling the job with expertise. What sets Valley apart is their straightforward explanations - you can trust they know what they're doing and will guide you through the process. Sal Martinez was particularly great on this visit; kudos to him!