HVAC reviews in San Jose, California

We've hired Air Care twice already, and both experiences have been excellent. Both times, the team - including Adrian and James - provided top-notch assistance at a fair price. Their friendly demeanor helped make our visits surprisingly pleasant, despite the challenges of our aging home.

We had to replace our old AC unit entirely due to its demise, so we opted for a heat pump replacement. AirCare did an excellent job with the installation services. Their initial assessment was comprehensive, covering the old system, ductwork, and house layout before providing estimates for new systems. The crew even accounted for additional work arising from updated codes – moving a drainage pipe and installing an external outlet near the unit – without adding to the original cost.

The installers, Adolph and Luis, were top-notch. They worked professionally, thoroughly, and with friendly attitudes. Even on the second day, which was extended by extra code updates, they maintained their pace without rushing or trying to leave early. They took the time to explain the new system to us, answering all our questions in detail.

I recently had a positive experience with a home services company that installed my HVAC system. The technicians, led by Mark, worked tirelessly under challenging conditions - a cramped workspace and sweltering heat made the task even more daunting. Despite these obstacles, they maintained their professionalism and composure throughout.

What stood out to me was Mark's collaborative approach. Identifying the ideal piping location proved tricky, but he worked closely with me to discuss options and make informed decisions. His expertise and clear communication made the entire process smooth and hassle-free.

If you're in need of reliable HVAC services, I would definitely consider this company again. Their team is skilled, efficient, and dedicated to providing top-notch service.

This service provider has the best HVAC company in the Bay Area. Their technician arrived promptly, demonstrated expertise and covered all aspects thoroughly, making a strong recommendation.

James was a great technician - knowledgeable and fast. He clearly explained the issue and the fix, was very courteous throughout the process.

James provided excellent customer service, being friendly and efficient. He kept me informed about appointments and any last-minute changes. The staff also explained the problem with my furnace clearly.

AirCare did an excellent installation of their heat pump HVAC and water heater, along with new ducting. The team that worked on the project - starting with Roberto who got things moving, plus Mark, Frank, Adolph, and support staff - were all super professional, friendly, and prompt. We're extremely satisfied with how everything turned out, as both units are running smoothly and doing a great job.

I'm thrilled to have discovered Aircare Heat & Cooling. Their service is top-notch - James Quan is trustworthy and diligent. My heating system, cooling unit, and AC are in excellent condition thanks to their attention to detail.

We were thrilled with the recent visit from Brian, who efficiently resolved our air conditioning issues. His expertise, courtesy, and friendly demeanor left a lasting impression. Not only did he fix the problem quickly, but also took the time to educate us on how to properly use the AC, ensuring we won't encounter similar problems in the future.

My AC unit, which had been running for 35 years, finally gave out. I flipped through my Diamond Certified booklet and chose this company - it was a good decision. When Roberto arrived, he asked all the right questions and then walked me through my options in detail. What impressed me most was that he genuinely listened to what I had to say. The office responded promptly to my inquiry about scheduling installation. Adolph and Luis were fantastic installers who explained every step of the process as they went along. When unexpected issues arose, we discussed possible solutions together. They took their time to brainstorm ways to resolve the problem in a way that would work best for me. I was always satisfied with their answers to my many questions and ensured I felt comfortable with everything before leaving. Their attention to detail and commitment to excellent customer care were truly impressive.

We had an exceptional experience with this company. They quickly identified the problem and presented us with viable solutions, weighing the pros and cons. The estimate process was handled by Joey, who explained everything clearly and transparently. We were pleased with his upfront pricing, but took a second look to ensure accuracy - it turned out to be spot on.

The installation team, consisting of Luis and Mark, did outstanding work in replacing our old system and upgrading components. When we discovered a bent line, they offered an innovative solution that was both painless and budget-friendly. Overall, we're extremely satisfied with the service and would highly recommend AirCare for any A/C or HVAC needs, particularly Joey, Luis, and Mark's expertise.

James replaced our thermostat with excellent results. He was knowledgeable about the issue he fixed, and we've been satisfied with his work from Air Care in the past.

They delivered on their promise, dispatching a tech the same day. James was knowledgeable and courteous, identifying and fixing a broken furnace with clear explanations. His professionalism was impressive.

Just completed conversion from gas furnace to heat pump. Competitive pricing was offered, which I appreciated. The whole process was handled professionally and efficiently. Everyone I interacted with was courteous and knowledgeable. Installer Adolf did an exceptional job.

The technician arrived promptly. He presented himself professionally and inquired about the issues. His methodical approach helped identify the source of the problem. Verifying the fix with me ensured it was satisfactory. Overall, a positive interaction.

James showed up promptly and fixed my furnace efficiently. He's familiar with our setup and offered sensible suggestions. Overall, I'm thoroughly satisfied with the work he did.

James arrived on schedule, quickly assessed our heating unit and informed us that replacement parts were available. The service was straightforward and hassle-free.

I've used AirCare twice, both times with Brian assigned to my job. He's consistently excellent - courteous, meticulous, and a credit to the company. He takes the time to get it right, explaining what he's doing in detail.

Overall, I'm thrilled with AirCare's service and Brian's performance. However, the cost was steep (~$400 for 1.5 hours of work).

We were told our heat pump was working, but it wasn't producing any warmth. A technician arrived and found the problem with the burn disconnect box. He fixed it and now our home is warm again. The repair was impressive - it felt like magic. Thanks to the tech.

We got James to check out our AC unit and turned out the capacitor needed replacing. He did it fast and neat for $386. He also cleaned out our dryer vent for $189, which was a bit of overkill considering how clean it already was - not the company's fault though. Their membership plan pricing feels a bit steep but the service quality is top-notch anyway.

Our 20-year-old Central AC finally decided it had had enough on the hottest day of the year. In a last-ditch search for a solution in the San Jose area, we stumbled upon Air Care with some impressive online reviews.

Brian arrived promptly the next morning to assess our situation and identify the problem. To my surprise, he suggested we could make the necessary repairs rather than replace the entire system – but we needed a hard-to-find part that would have to be ordered.

Once the part arrived, Brian returned to complete the fixes, ensuring everything was working smoothly once again. He even took the time to double-check the temperature levels across different rooms to guarantee uniform cooling.

I'm extremely satisfied with the outcome of our experience. While Air Care might not be the most budget-friendly option, you can expect honest guidance, top-notch workmanship, and exceptional professionalism. Their services have earned a permanent spot on our fridge – we won't hesitate to reach out if we need assistance in the future.