HVAC reviews in San Jose, California

Debbie provided top-notch customer service, quickly grasping our problem and fitting it into their schedule. The technicians, Juan and Vinny, matched her level of expertise, working professionally and efficiently to explain every option. This impressive display happened within a single day.

This company deserves a perfect score. Johnny arrived unexpectedly at night to address an issue caused by a power surge from PGE. He was extremely courteous and explained the problem clearly, including what we needed to do to get PGE involved. The next day, he sent two technicians who installed a full home surge protector to prevent future issues. Throughout the entire process, everyone was friendly, helpful, and knowledgeable. I'm incredibly grateful for their service!

Jose exceeded expectations - he did a top-notch job with the safety inspection. Extremely professional and courteous, he didn't waste any time or effort. His assessment was spot on, and his advice was sound without being pushy or sales-y.

I got an appointment on the weekend when I called, which was a pleasant surprise. Technician Ryan showed up professional, knowledgeable, and polite. He thoroughly inspected my system to identify the issue. Since he needed to order a part, he left my furnace in working condition until he could return to complete the repair. I'll definitely be calling them again.

The technician was excellent, arriving early due to finishing ahead on a previous visit. Communication was good. He performed my maintenance service with a friendly demeanor, explaining each check-up and providing a fair invoice. Overall, I'm pleased with the experience and would consider hiring them again.

Anthony arrived right on time, fitting within the specified window. He came across as polite and approachable. The explanation he provided for why the heater wasn't starting was clear and understandable. Appreciate his level of professionalism and courtesy - it's reassuring to know I made the right choice with Service Champions. His work warrants a perfect score.

Dakota from Service Champions did an excellent job on our HVAC maintenance. He was very detailed, explained everything clearly, and treated us with respect. The workspace was clean and tidy. Overall, a great experience that has earned me some strong recommendations for others in my social circle.

Richard responded promptly to my request, providing a thorough inspection of my gas home heater. His explanation was clear and easy to understand. He followed up with a report, which led to a quick assessment by Jose from the main office who offered a reasonable quote. Both Richard and Jose were courteous and professional throughout the process.

I'd like to express gratitude to Bailey for taking the time to address my queries and concerns. He exceeded expectations by resolving the issue with my heater and I'm grateful for the effort put in. His open communication and professionalism gave me peace of mind, allowing me to feel confident in his work. Thank you, Bailey, for your commitment to honest service.

Joe Karleskind was a top-notch service provider. His customer service was impeccable, going above and beyond to help us navigate the aftermath of our situation. He kept us informed and up-to-date on progress, providing clear explanations every step of the way. His follow-up efforts with the restoration company were particularly appreciated, ensuring that we received the support needed to move forward. We're grateful for Joe's exceptional service and would love to see more professionals like him in the industry. Thank you again, Joe - it was a pleasure working with you.

We were thoroughly disappointed with our experience with this company, especially when it came to electrical services. Their performance for non-electrical tasks is likely better, but we can't recommend them for any job involving electrical work.

When our furnaces were replaced, the installer mistakenly used an incorrect circuit breaker, which failed inspection. Despite numerous attempts to get someone to fix the issue, their scheduling process was a nightmare. They'd cancel appointments and claim they needed a different department to reschedule, but no one ever followed up. It's been over a month, and we've wasted countless hours trying to get this simple fix done.

Be cautious when hiring them for any job that involves electrical work – their customer service in this area is abysmal.

Dominic provided top-notch service with a prompt and professional attitude. The issue with the post-furnace installation was resolved quickly and efficiently. Before and after photos were shown to demonstrate the fix, addressing all my concerns in the process. He also waived the standard technician fee, adding to his already impressive performance. Overall, I'm extremely satisfied with Dominic's service.

Anthony, from Service Champions, was very professional and thorough in addressing our furnace problem. His expertise and concern for client satisfaction are impressive. He's someone to watch; his dedication shows he genuinely cares about results. I wholeheartedly endorse him as a top-notch HVAC contractor who now has my trust.

I received top-notch service from Muhsin Haniff, who handled my malfunctioning HVAC unit with expertise. He took the time to understand the issue, provided clear explanations, and tackled the problem methodically. As an engineer, I appreciated his technical knowledge and competence. The office staff also made scheduling a breeze, making for a seamless experience overall.

My furnace went haywire. I called Service Champions and Muhsin showed up promptly later that afternoon. He diagnosed the issue and asked if it was covered under warranty, if the part was available, and what the best price would be. Unfortunately, the part wasn't in stock, but he still managed to pick it up the next day and install it the morning after. Extremely pleased with the service - thanks for a top-notch job!

I tried another HVAC company, but they said their earliest appointment was months away. Then I reached out to Service Champions and managed to get one scheduled just weeks later. They arrived right on time and did a thorough job on my heater, even offering suggestions for improvement. Within an hour, Chris showed up with advice tailored to the California restrictions that limited options. He set up a new heater installation for 12/17/25 and finished the work. Great service overall.

The contractor seemed hesitant to enter the attic, frequently claiming he needed to call a supervisor. His lack of confidence suggested inexperience with the task at hand. It appeared he relied on textbook knowledge rather than practical application. The most telling moment came when he refused to let me use their ladder, instead insisting I bring my own. This oversight highlighted his unfamiliarity with the job and his apparent nervousness about being unsure.

We'd been dealing with our old AC for ages, so we signed up for the MVP plan to cover future repairs - it was a smart move since the membership paid off quickly. We had some technicians visit a couple of times, but by then it was running on its last legs. When it finally gave out, they came back and provided a quote for a new unit, which got installed over two days in the middle of summer thanks to our MVP membership. The staff were incredibly friendly and professional, and we appreciated the financing options - it made buying a new AC possible without breaking the bank. Thanks again!

Had a great experience with this service provider - very knowledgeable and helpful. Always recommend them if you need any plumbing work done in the future. Appreciate their suggestion for my soft water system as well - they clearly have expertise on the subject.

Underwhelming experience.

The job was satisfactory.