Constraction reviews in San Marcos, California

4.8 based on 472 reviews Back to the listing
    5

    The entire crew and of coures, especially the owner, Devin is an outstandingly professional to do business with as well as pleasant caring man. Bravo! Excellent to work with in every way. We'd sincerely put him and the staff on the top of our positive contractors list. Ha wish they could do many other services.

    5

    Three weeks ago, I met a young man named Devin Carpinelli, the owner and operator of Mini Split Express. I was looking for somebody to replace a broken mini split which had been installed 11 years ago by a less than honorable operator. In addition, I had another home that needed cooling in the living room, dining room and kitchen where the sun would beat on the south facing windows and make these rooms very warm in the afternoon. I found Mini Split Express on Nextdoor, an app for neighborhood referrals. I put my phone number into their website and the next day Devin called me, amazing! We made an appointment for the following day to evaluate both my situations. I instantly liked his soft-spoken, matter-of-fact, non-salesy explanation of what needed to be done to achieve my cooling needs. It was easy to like him because of his warm, non-threatening manner. He spent a great deal of time explaining what size units would be best for my situation, where the line sets would go and what the electrician would need to install before he arrived. He provided a quote quickly through email and answered all my questions, of which there were many. He put me on the schedule for two weeks out and both units were installed, a 24,000 BTU unit in the living room and a 9,000 BTU unit in the ADU. Both mini splits had a 10 year warranty on parts and compressor and a seven year warranty on labor provided he did the yearly maintenance. I received other bids and they were more than double the price with a lesser five-year warranty with one year labor. Both of these units were installed by Devin and his partner Zach. Each day they arrived at 8 AM and left by noon. Devin also gave me a discount for green cash. I inadvertently gave him too much cash and he returned the difference. Who does that? Both of these units are quiet and the blower heads in the home are very attractive. They are run by Wi-Fi and remote control which he also installed on the walls. I was shocked that these mini splits were so affordable. I never thought that I would see prices this good with such exemplary service and excellent warranty. The price of a mini split air conditioning unit to cool my space is 1/6 the price of central air conditioning system. I did not have to replace any ductwork or replace my furnace to cool my home. Devin Carpinelli has proven to be trustworthy, a hard-working, and honest businessman, whom I am delighted to know. I will have him inspect and clean my units yearly to make sure they remain in tiptop shape. Climate change is not going away, and now I don’t have to worry about being hot or cold in my home any longer.

    5

    Calvin and his team were outstanding—professional, courteous, and efficient. They arrived right on schedule and completed the installation flawlessly in just a few hours. The process was smooth from start to finish, and I’m thrilled with my two new units. I would absolutely recommend them to friends and family without hesitation.

    5

    I highly recommend Mini Split Express. My three unit installation had some unique obstacles that Devin and Zack handled with ease. Their attention to detail was outstanding. They took pride in their work and it shows. They are true professionals, devoted to customer satisfaction, topped off with very competitive pricing!

    In addition, during the installation, Devin mentioned that he also cleans mini split systems. Impressed with the quality of his installation I hired him to clean the three units in our home. As the photos reveal there is a lot more to cleaning the units than simply cleaning the filters.

    I advise anyone with a mini split system to contact Devin and have him work his magic. I guarantee that you will be impressed with his professionalism and amazed by the difference it makes in your system’s performance.
    Stan Alstrum

    5

    My son found Mini Split Express while we were on the 805 freeway; he saw their van and said, “why don’t we call them? It looks like they specifically work with mini splits.” After a quick Google and Yelp search, I contacted them to see if they could be of help to us. Our system was a mess: leaks, broken seals, lack of cooling, dirty, your basic functional disaster situation at only four years old.

    Devin and team came out to assess and from that, it was clear we had chosen the right people. Very professional, wonderful service, and honest assessment. They explained everything to me, provided photos, and gave us our options to proceed. We knew this wouldn’t be a cheap fix, but their quote was still more reasonable than what we thought it would be. They were able to fit in such a large job the next week, so they came out and easily worked around our three kids and two dogs.

    Our system is so clean (it was disgusting before, mold, dirt, everything), hoses are repaired, seals are sealed, Freon has been Freon-ed ( this is the correct term in my mind), and everything is as it should be. Air blows clean and COLD. We are able to set our units 10-15° warmer than we did in the past; it works too well now! And with fall and winter coming, we feel more comfortable now with our hoses and seals on our roof and trust that no rainwater will leak in, as it had before.

    We are so grateful for this company’s care for our challenging home, and we will have them come out annually for cleaning and maintenance. Thank you guys again, so much!

    5

    Honest, reasonable mini split professionals. Their prices are the most competitive I’ve come across after countless phone calls and appointments.
    I paid what I was quoted; the estimate was based on pics I sent and questions I answered via texting. Thank you for being straight up with the estimate and for a clean, professional set up. I’m looking forward to continued business to keep my mini split AC unit running at peak performance. Thank you!

    5

    Devin with Mini-Split Express came through for me when others wouldn’t call me back. He gave me a professional quote which helped get my HOA to approve the improvements right away. He completed the installation quickly and it looks great!

    5

    We had a three-unit system installed in two bedrooms and a family room. The price was very competitive with other companies. Devin was able to design a system that avoided any pipes or other equipment visible from the front of the house. Devin and the entire crew were very courteous, professional, knowledgeable, hard-working and efficient. They take pride in their work. A special shout out to David and Joey for their hard work under the house. The system works well. I like that Mini Split Express specializes in mini-splits. I highly recommend them.

    5

    Great crew. Great first interaction with this company and lead representative came out on a Sunday to explain the differences on installs. I own a service company and this company exceeded my expectations on what a company should provide before, during and after installation. Highly recommend this company to anyone for heating and air conditioning needs.

    5

    Here’s a polished review you can use:

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    ⭐⭐⭐⭐⭐ 5-Star Review

    I had an outstanding experience with Minisplit Express! Devon, the owner, went absolutely above and beyond. His dedication to making sure everything was perfect truly stood out. The employees who came to help him were excellent as well—professional, friendly, and clearly experienced. Their customer service was top-notch from start to finish.

    What impressed me the most was that Devon came out on his day off, on a Sunday, just to walk me through the app and show me how to use the mini splits. That level of commitment is rare these days and really shows how much they care about their customers.

    The whole crew was great, extremely helpful, and made the entire process smooth and stress-free. I highly recommend Minisplit Express to anyone looking for quality service and people who truly stand behind their work!

    Kelly and Eric Christiansen

    5

    Top-tier service. The technicians were extremely knowledgeable and took the time to explain the fix for my mini-split. They were very organized and respectful throughout the process. The pricing was fair, and the quality of work was excellent. They definitely go the extra mile for their customers. Highly recommended!

    5

    They did an excellent job from start to finish. Professional, courteous, and helpful.

    5

    SERV PRO IS AN EXCELLENT COMPANY VERY PROFESSIONAL VERY RESPECTFUL VERY INFORMATIVE ALWAYS ON TIME AND WHEN NEEDED VERY FLEXIBLE EXCELLENT COMMUNICATION SKILLS ALWAYS WILLING TO ANSWER ANY QUESTIONS HIGHLY RECOMMEND SERVPRO TO ANYONE THANK YOU SERVPRO FOR TAKING CARE OF MY MOLD ISSUE

    5

    Professional, on time, thorough and quick. Did a great job drying and removing my water-damaged walls.

    5

    Very professional company. From the first phone call to the project completion. Servpro has to be the best contractor I have ever used EVER!!!!!

    5

    Work well done!! Very efficient

    5

    Servpro is by far the Best Company to Use Bar None for Fire 🔥 & Flood Water 💦 Damage. I had Three Water Flood Damage Leaks in the Past. Serv Pro not only 🧼 Cleaned Up the Mess but the Repaired the Rotted Out Walls. They made it Look like it Never Happened. Kind of like Hillary Clinton with Her Govt E/Mails!

    5

    ServPro was great. The team was friendly, expeditious and efficient. They really accelerated the repair process and helped guide me every step of the way. Would highly recommend.

    5

    It was very overwhelming when my kitchen flooded due to a backed up sink. This company was kind, courteous, professional, understanding, and very timely. They were very helpful and I highly recommend them.

    5

    Great work & amazing customer service , worker by the name Miguel came to pick up equipment and he was very nice and fast

    5

    I had a copper pipe leaking in my kitchen wall for several weeks before seeing any signs of it. Servpro came out and found mold behind the cabinets, walls and floor. They enclosed the entire area from floor to ceiling before removing the damaged materials and ran a dehumidifier for several days. They came out every day to check the equipment and the moisture levels and we're always on time and extremely helpful and polite. They always explained everything very thoroughly and I couldn't be more impressed by every one of them who came out. Thank you Servpro!