Plumbing reviews in San Mateo, California
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Mario did an excellent job diagnosing and replacing my kitchen faucet. he was professional, on time and very easy to talk to. would definitely recommend!
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Like the other negative reviews I found on American Plumbing & Drain of San Mateo, my warranty company assigned this guy Mario to fix some leaks in my house, what a rip off and waste of time, he was rude, seemed to be in a real rush ((he gave me a 4 hours window appointment therefore I specifically asked him to please call me when he was on his way so I could leave work to meet him at the house but he NEVER call me)) he has no manners when talking to people, and wouldn’t stop criticizing the existing plumbing work in the house, asking who did this and who did that, this is wrong and that is wrong, it should be this way and not that way, Mario went on to say that every single house he has done work in East Palo Alto in the last 10 years has “ilegal” plumbing repairs and he went on and on about how people just go to Home Depot and do their own repairs, etc., etc., He was sent to my house just to repair a couple of leaks on the drain pipes and he wanted to replace almost the entire sewage plumbing system in the house just to repair the leaks, he sent the diagnosis / approval request to the warranty company stating that he needed to replace / modify the existing plumbing system in order to fix the leaks at the tune of $3800 this sum was in addition to the actual cost of repairing the leaks, which meant that I would have had to pay $3800 directly to him out of pocket before the warranty company would approve the repairs of the leaks. Of course the warranty company declined his estimate and assigned another plumber, the new contractor that came said nothing about having to modify anything, just looked at leaks and said he would send a request for approval to the warranty company, they approved the repair without me having to pay anything out of pocket. Wondering how many unknowledgeable homeowners would actually fall for this guy’s tactics.
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This plumber was assigned to me by AHS, too. The technician (sorry, didn't catch his name) arrived on time, replaced the leaky faucet, and left all in about 10 - 15 minutes. I really like how competent, efficient and friendly the guy was! Complete opposite from the other plumber I used before signing up for AHS. That one brought along an apprentice to train. Those 2 were bantering most of the time and I was charged for a sky high price (they probably billed me for the on the job training time).
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Like other comments, I was also got referred by AHS home warranty. My water heater was broken and Mario was dispatched to inspect and do the replacement. I think he is professional and did his job well. In the inspection, he answered my questions and taught me how to diagnose a water leak issue. In the water heater replacement, he followed the protocols and did his job efficiently. I don’t see any communication issues talking with him. According to my personal experience with him, I think Mario is authentically good and professional. He deserves some encouragement and gratefulness.
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I've used American Plumbing & Drain through AHS twice and have been very pleased both times. Mario was efficient and friendly. The first time was to replace the igniter in my hot water tank and the second was to diganose a stuck main water valve and leaking toilet. All issues were resolved and I even had him stay longer to replace some old supply lines for which I paid out of pocket.
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I had a plumbing emergency at 9:30 at night and I called SDR because I was not sure that my complex was going to return my call when I got a message service. I told them that I’d pay them even if my complex maintenance crew did show up. They did and I called to cancel and he refused to take my money. He was coming all the way from Daly City and I was in San Mateo. I’m so grateful that they answered the phone. I sadly didn’t get to experience their plumbing experience but with customer service like that, I’m not worried that they are as awesome as their willingness to help out a customer in need. Thanks so much. I’ll definitely be calling and recommending them next time I need a plumber!
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I discovered mystery water flowing in the backyard. Called Brian during the weekend and he promised his guys would show up first thing Monday. Juan and Jeff showed up promptly. They were efficient and discovered the problem quickly. It turns out the old sprinkler pipes broke. They fixed the problem quickly and since I told them that I don't use the sprinkler anymore Juan even helped me capped off water to the sprinkler from front of the house. Very efficient service and price was unbelievable affordable too. Highly recommend their service.
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Highly recommend Brian from Brycor. He went above and beyond to solve our plumbing problem.
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It was quick, easy, and reliable. The men who came were friendly and respectful especially of adhering to the covid regulations during these scary times. We are very satisfied with their work and the customer service they provided. I would definitely recommend Brycor!
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I highly recommend Brycor Plumbing! We have used Brycor for several plumbing issues over the last 5 years. They are reliable, neat/clean, professional, on time, and very thorough. They have solved every plumbing issue we have had!
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Hair and soap buildup clogged the bathtub drain. I contacted them and they removed the blockage completely. Water drains smoothly now.
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Over the weekend the bathtub drain started slowing down more and more. Eventually water barely drained at all. The plumber removed a deep clog from inside the pipe. The bathtub now empties quickly after every use.
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My laundry sink suddenly began backing up with water. I reached out to a plumbing team. The technician cleared the drain and checked the pipes. The sink works perfectly again.
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Kitchen faucet handle started sticking when turned. I contacted this plumbing service to repair it. The technician replaced a worn internal part. The handle moves smoothly again.
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The other day, the kitchen tap became difficult to use. Their expert fixed the internal issue. It works perfectly now.
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A slow forming issue under the sink turned into a visible drip and their leak repair tightened and replaced the worn parts which stopped it completely without any mess.
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Jorge Ramirez was polite and knowledgeable about his job. endorse him to anyone. Thank you for your prompt service with my a/c
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We had a backup in our pipes and the tech from San Mateo Plumbing worked his magic with hydro jetting. It was impressive how fast and effective he was!
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I cannot thank this plumbing and water cleanup service enough for their exceptional work. Their technicians were knowledgeable, friendly, and worked quickly to fix the plumbing issue and minimize the water damage. They also provided me with guidance on how to prevent future plumbing problems, which was very helpful. I highly recommend this service to anyone in need of plumbing and water cleanup.
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When my water softener broke, San Mateo Plumbing took care of the repair right away. The water feels so much nicer now!
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We noticed some wet spots and we got San Mateo Plumbing to check it out it ended up being a slab leak repair. They located and fixed it quickly.