Plumbing reviews in San Rafael, California

4.7 based on 388 reviews Back to the listing
    5

    Prompt, Efficient and Reliable....
    My water heater went out on Friday night - (not great timing for sure)
    they came out and had the job done so fast first thing Monday morning ....
    The plumbers were friendly and polite -

    THANK YOU!

    5

    H2O's Josh did a great job solving our plumbing issue! He was knowledgable, clean, efficient and personable.

    5

    I was very pleased with Franklin's technical knowledge. He diagnosed and fixed the problem quickly which the previous plumber had been unable to do. In addition, I found Franklin to be a very pleasant person to deal with. He answered all my questions patiently and to my satisfaction. I give him very high marks.

    5

    Franklin came out and found a leak at the water meter quickly and efficiently and fixed it right away - could have turned into a bigger problem had we not found it. I will call Marin H2O again. Recommended!

    5

    Franklin came to fix our faulty shower cartridge. From beginning to end he was extremely professional, friendly and straightforward describing what needed to be done. He worked efficiently and effectively, and the job was done ahead of schedule. Everything works like a charm. We highly recommend him for plumbing service!

    5

    on time efficient helpful and pleasant. The entire process was easy peeasy from the first call to the completion of the work. Cost was reasonable, plumber was experienced.

    5

    We used Marin H2O for 2 toilets and their installation. Franklin was sent and we found him to be a very experienced plumber. He's reliable, engaging, quick, complete, and willing to explain details of what he was doing. He also was very thorough in cleaning up after. 5 STARS!!

    2

    Prompt arrival to appointment, and seemed to have adequate equipment for the project, however unable to solve our issue of piping clog. This led to a recommendation of tearing up our floor to excavate to soil piping below slab.
    We are currently awaiting a proposal for this additional work, which we anticipate will include the prior unsuccessful effort to clear pipe. No photos of pipe clog (suggested as acorn build-up) were provided.

    5

    Marin H2O is the best. I have used plumbing companies over the years, and all over the west. None compare to the prompt and courteous service I receive every time from Marin H2O.

    5

    Great experience. Franklin was the plumber who made several house calls to deal with a clogged drain and the replacement of a kitchen sink faucet.. Super professional, smart and engaging and did great work.. A pleasure to work with. Highly recommended

    5

    Josh was wonderful, got right to work and finished quickly. He took care of the issue and informed me of another issue that needed to be resolved. He didn’t try to take advantage or overcharge me like another plumber I called before Marin H2O.

    5

    We had our sewer line completely blocked and it was 4:30 in the afternoon. Marin H2O was able to send a technician in an hour. He arrived in 30 minutes and cleared out the line. Thank you for the quick response and fixing our sewer issue.

    5

    Marin H2O was excellent to deal with. They installed a tankless hot water heater. Their communication was timely and clear. They had three different specialist on site across the two site visits they did. Everybody I met was courteous and professional. I would highly recommend Marin H2O.

    5

    Highly recommend. We had a spontaneous leak in our bathroom shower, and he was able to come out in just over an hour, and did exactly what we asked for, given our situation. Easy to work with, and helpful insight. Feel bad he had to crawl under the house to deal with it, but he was a good sport about it.

    5

    Mike and the team at Marin H2O have been exceptionally responsive and supportive on multiple occasions. They consistently diagnose both the causes and symptoms of our plumbing issues with accuracy and professionalism. Marin H2O is a highly knowledgeable, well-connected team we trust and recommend.

    5

    We have hired Marin H20 many times. Their technicians have always been courteous, hard working, good problem solvers, and able to get the job done. This last visit was done quickly where our questions were answered in full with suggestions and help.We will definitely call again if help is needed!

    5

    I have used Marin H20 for 5+ years, for jobs big and small. They have consistently been professional, knowledgeable, helpful, friendly, efficient and reasonable in their services. They are my "go to" plumbers for resolving all types of plumbing issues.

    5

    Marin H2O did a great job on my required sewer lateral upgrade. The team led by Nathan and three other hard-working men dug a new trench, made upgraded sewer connections, passed pressure test, laid new concrete, cleaned up the mess and explained procedure and city requirements to me when I had questions. They worked hard for three straight days. I highly recommend this company to work on sewer lateral upgrades.

    5

    Today I used Marin H2O for the first time on the recommendation of my neighbor. The plumber they sent, Franklin, was on time, professional, respectful, courteous, did an excellent job flushing my tankless hot water heater, and was generally just a nice guy. I was very pleased with the service I received from Marin H2O. So much so that this is the first time I’ve ever left a review on Google!

    Next time I need a plumber I will definitely be calling Marin H2O and asking for Franklin! Great job! Thank you! And the manager who arranged the appointment by phone, Mike Drake, was super nice and very helpful too!

    5

    I had a great experience. Booking an appointment was easy. The plumber who came out, Franklin, gave excellent service. On the first visit he patiently answered my *many* plumbing questions - I took him on a tour of my toilets, hot water recirculation pump, water heater, water filtration system - he was professional, knowledgeable and articulate as he explained the nature of my problems and the solutions he could offer. When the parts came in and he returned for the repair, Franklin was quick, efficient, and left my space *tidy and clean.* He was super polite and even great with my nervous dog. I hope to not have any more plumbing problems but if I do I know who to call!

    5

    I called on Tuesday. They were able to help on Wednesday. We had a new kitchen sink faucet to install. The plumber was professional and did a great job. Plus, he was efficient with time. Fair price. Highly recommend and will use Marin H2O again.