Constraction reviews in Santa Clara, California

4.8 based on 471 reviews Back to the listing
    5

    I am doing a bathroom remodel and need finished materials. At my contractor's recommendation, I secured an appt with Bao Duong. He was very personable and the consummate professional whose knowledge re: products, finishes, installation considerations, etc... was extremely helpful and made the process easy and, dare I say, enjoyable. I secured vanities, shower heads, a linear drain, faucets, and other items vital to my project. Bao maintained consistent communication on availability, which was appreciated as it bested my experience with a few other vendors. I also found the pricing fair and reasonable as I price-checked many items to ensure I received a fair deal. I wholeheartedly recommend Sincere Home Decor due to the exceptional service provided by Bao. Thanks again, Bao!

    5

    Had a great experience working with Bao for my kitchen/bathroom cabinet upgrade (to Omega). He is very responsive and works quickly. He never pushed us for making the order. When I told him that we were not 100% sure about the spec of the kitchen in March he asked us to wait until our contractor started working on the kitchen and confirmed all the spec (although there was no change to the design). We finally ordered the cabinets in May after comparing to many other brands and stores. They offered good price and service.
    Looking forward to the delivery and installation of the cabinets and will update this review again.

    5

    I had a fantastic experience working with Thinh to design and purchase cabinets for my whole house remodel. Thinh helped me with many parts of my house, including my kitchen, bathroom vanities, dining room built-ins, and family room bookcases. Over months, Thinh worked patiently to get all the details right. For example, he added baseboards around the bottom of my island so that the wood is flush all the way to the floor. He also added overlay panels to create flush cabinet faces. These details are what make our house look fancy and Thinh was the expert who got us there. He patiently went over all the decisions to make sure we got exactly what we wanted and that we got all the available discounts. Lastly, during and after install, Thinh answered all of my questions and resolved any issues, such as replacing trim that didn't have the right finish. Thank you!

    5

    We worked with Sincere for our kitchen cabinets. Thinh helped us design our layout and pick out colors and style of our Liberty cabinets. We are happy with the end product.

    I would like to highlight the help and professionalism that we received from Thinh. We ran into some logistical issues and Thinh was able to guide us through the recourse. He was extremely understanding of our situation and fought for us to get the product that we wanted.

    5

    I had a fantastic experience working with Thinh. He is incredibly responsive and professional. You can receive comprehensive, one-stop service with him. Additionally, he designs with meticulous attention to detail. Sincere showroom is amazing. It organized well and nice. You can find all the things you need. they also have a good promotion!

    I am eager to continue working with both this company and designer Thinh in the future!

    5

    We had a great experience with Sincere for our kitchen cabinet purchase. Mashal did multiple design revisions based on our inputs and feedback and we finally decided on the Liberty Line with a two color scheme. The cabinets came quickly and you can tell they are solidly constructed. There were a few minor damages occured during shipment and were promptly addressed by Mashal and his manager. Overall excellent customer experience, especially post-sales (after they already got your money), which speaks volumes about this business.

    5

    We purchased Omega kitchen cabinets from Sincere for our kitchen remodel and their price is very competitive. We've compared with a few stores and ultimately went with Sincere for their price and customer service. Bao Duong is our main contact at Sincere and he's the best - we can’t recommend him enough! He’s knowledgeable, friendly, patient, and not pushy. He always responds promptly whenever we email or call.

    We first came to the store to look at the showroom and Bao happened to be the person that asked if we need any help. I already had a layout in mind so it’s great that I could just send him my ideas and preferences via email. Bao quickly followed up with the full design and quote within the same day. We revised and eventually finalized the design over the next few weeks both via email and in-person (we were not in a rush and I wanted some time to make sure I don’t have any other changes before we finalize the order). We also came to the store again to check out color samples and different cabinet options (e.g., trash pullout, corner swing-out, etc). Bao was very patient in answering all of our questions, walking us through renderings or different options, and gave great recommendations. He’s also detail-oriented and thorough which I really appreciate.

    Here’s our cabinet details (+pictures attached):
    - Brand: Omega
    - Door Style: Benson
    - Color: Desert
    - Wood Species: Quartersawn Oak

    Our cabinet delivery estimate turned out to be very accurate. No issues with the delivery itself but after we installed and inspected closer, there were a few small cosmetic defects (not Sincere’s fault). I reached out to Bao and he quickly arranged for replacements and repair work (some of the issues were small and not worth replacing the entire cabinet). Replacement items and repair work went well.

    We also purchased a Kohler kitchen sink through Sincere. I’ve compared pricing from 2 of the nearest Kohler stores (including holiday discount) vs. Sincere and Sincere ended up being cheaper because they don’t charge shipping fee if you pick up from their store.

    Overall, we’re super happy with our experience with Bao and Sincere and would not hesitate to recommend them to anyone! Other staffs were also very friendly whenever we came to the store (which is not always the case with other stores)!

    5

    I wish I could give Sincere Home Decor more stars. In 2021 we bought all our kitchen cabinets from them and working with them was amazing. Cabinets were delivered just as expected for timing and quality. We needed more pieces and Thinh was great getting us the extra trim. We love our cabinets and the quality has held for these five years. On top of that experience, we just ordered a Fluerco medicine cabinet from them this Fall for our bathroom remodel. The price was comparable to other places I looked up, and on top of that we got excellent customer service. The cabinet was delivered earlier than I expected and in pristine condition. We lost the shelf pegs during the bathroom remodel. Completely our fault, but Sincere and Thinh contacted Fluerco, and got us pegs for the shelves shipped to our home. I wish I could give this company and Thinh more stars. Our experience with them has been phenomenal both times.

    5

    Great service.

    2

    He called once and then never did set up an appointment for the quote.

    5

    The Switch to the overhead kitchen light wasn't working and caused other problems. The outlet for the deep freezer was dead as a result. The Neko electrician diagnosed the problem and quickly changed out the switch. A plug in wire had come unplugged from the old switch. He explained that the springs that hold the wires plugged in would become weak over time due to heat and vibration. Rather than replug the wire in the old switch, he installed a new switch. The current problem, no pun intended, was solved, as were future problems with the old switch. He was quick to respond with a scheduling, showed up at the appointed time, was very professional and personable. Nico will be my go-to for electrical needs in the future. Thank you very much.

    5

    We recently finished a total garage overhaul in San Jose, and the results are incredible. We went from a drafty, bug-prone storage space to a fully finished living area just in time for our son’s 2nd birthday. We needed a clean, safe spot for floor hockey, and we got so much more.

    Parviz (our main contractor) was the MVP of this project. He managed a massive scope: a full demo to the studs, beautiful epoxy flooring, recessed lighting, and a new attic space for storage. He even handled the technical stuff like replumbing for a new water heater and our first-ever water softener.

    Standouts:

    - Personal Touches: Parviz went above and beyond, throwing in upgraded exterior motion sensor lights and mounting our TV for us.

    - The Space: I now work full-time from the garage. It houses my office, our Peloton, and a mounted TV. It’s comfortable and bug-free!

    - Communication: While the third-party vendors were sometimes a bit difficult to deal with, Parviz was an exceptional single point of contact. He was always responsive, especially when we needed clarity on water shut-off times and scheduling.

    If you want a contractor who stays on top of the details and actually cares about the final product, ask for Parviz.

    5

    We recently hired Parviz and his team for a complete kitchen and bathroom remodel, along with interior painting and new flooring throughout our home — and we couldn’t be happier with the results!

    From start to finish, Parviz was professional, reliable, and attentive to every detail. He kept us informed throughout the entire process, answered all our questions, and made sure the project stayed on schedule and within budget. The quality of the workmanship is outstanding — our kitchen and bathroom look absolutely stunning, and the new floors and paint have completely transformed our home.

    It’s rare to find a contractor who combines great communication, honesty, and top-notch craftsmanship, but Parviz truly delivered on all fronts. We highly recommend him to anyone looking for a trustworthy and skilled general contractor.

    5

    We recently worked with Parviz and his amazing team on building our ADU, and we couldn’t be happier with the results! From start to finish, Parviz handled everything with professionalism, transparency, and genuine care. The permit process can be complicated and stressful, but Parviz guided us through every step, keeping us informed and making sure everything was done properly and on time.

    A huge thank-you to Miguel, the foreman, who kept the project running smoothly and made sure every detail was done right. Emmanuel did a fantastic job with the drywall and painting—his craftsmanship and attention to detail really brought everything together beautifully. Luis, our plumber, was efficient, knowledgeable, and made sure all the plumbing work was done perfectly. We also want to mention Araz Electric, the electrical company, who provided excellent service and ensured all the wiring and lighting were safe, clean, and up to code.

    What stood out most was Parviz’s honesty and integrity—he was upfront about costs, timelines, and any challenges that came up, which made the entire experience stress-free. The quality of the work is outstanding, and the finished ADU exceeded our expectations in every way.

    If you’re looking for a trustworthy, knowledgeable, and dependable general contractor, I highly recommend Parviz and his team. They truly deliver five-star service from beginning to end!

    5

    We are very happy with the work Done Right Builders and Remodeling team did on our kitchen remodel.

    Highlights:
    They handled every detail and went above and beyond to make sure everything was done right.
    They were very responsive and always available to discuss concerns or changes throughout the process.
    They offered a phased construction timeline, allowing us to stay comfortable in our home as long as possible during the construction.
    The construction foreman and his team were extremely hard working, helpful, and considerate.
    They provided wonderful designers to help us make the spaces both beautiful and functional.

    Major thanks to the Done Right Builders and Remodeling , we love our home.

    5

    I just had Done Right Builders remodel my kitchen. I spent a lot of time interviewing contractors and what made them stand out from all the rest was their attention to details and they really made me and my wife feel heard. Our project managers were Aviad and Eliad and they really are the dream team. From the initial designs all the way through construction they were right there with us guiding us through all the difficult decisions we needed to make. We really love our kitchen and can’t thank you guys enough for walking through our door.

    5

    We chose Done Right Builders and Remodeling for our full kitchen renovation after meeting with six highly rated contractors from Google. They offered a mid-range quote and a realistic timeline of 6-8 weeks. Our project manager, Ryan, went above and beyond our expectations! He was professional yet personable, very organized, transparent, and easy to reach. We'd been putting off this renovation for over three years, and we're so glad we did it with Ryan. Despite unexpected repairs due to the house being from the 1950s, everything was still completed within six weeks from demo. We're thrilled with the results and have already reached out to Ryan to start on our bathroom. Special thanks to his foreman, and his team, who kept the site clean and tidy each day and were always considerate.

    5

    After interviewing with 3 different contractors, I’m glad I went with Done Right. Alon, Mia and the rest of the team did an amazing job with my kitchen and bathroom remodel. Alon was very helpful through the entire process and took care of things that I am grateful for, like meeting with the city for inspections and coordinating with my HOA. He was always flexible with my schedule and kept me updated on the project. Mia did an amazing job assisting me with the design, she is very knowledgeable and was patient with me during the decision making process.

    You won’t regret working with this team, they’re amazing and it’s been a dream to come home now after the remodel!

    5

    Love these guys! What a fun and easy process! Definitely recommend whoever wants a hands free project and easy going!

    5

    Quality, timely results and great communication. Avi, Noah, and Miguel were a pleasure to work with.

    5

    I would like to thank the team at Done Right Home Remodeling for the transformation they brought into my kitchen space. Jerry led from the front and the change, which they brought into this part of the home, was beyond my imagination.