HVAC reviews in Santa Clara, California
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We had a good experience with this company. Their technician, Max, came out and evaluated our issues with the GFI and fridge. He was clear about what needed to be done and straightforward in his explanations. We found him very helpful and transparent, which is why we'll likely use them again for any future electrical needs.
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Had an aircon issue and needed immediate attention. The technician happened to be in my area when I called. He arrived within an hour, diagnosed the problem, provided a quote on the spot, and fixed it quickly. Friendly, professional, fast, and reasonably priced - exactly what I needed. Great experience overall, thanks for the prompt service.
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Contacted Promax Service Group through Yelp on Thursday and they set me up with a technician immediately. The team was super efficient, courteous, and fair in price. Max, my assigned tech, showed up right on time and got the job done with my Samsung 55" Class TV. He made sure I liked the placement, adjusting as needed. Impeccable professionalism and customer care - I'm thrilled with their service and would definitely suggest them to others.
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I'm extremely pleased with my experience with this company, which handled my home services needs. Their technicians consistently arrived on schedule for appointments, worked efficiently during the day, and completed the heat pump installation within the promised timeframe. The service was professional, easy to work with, and communication was prompt and courteous.
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Had a great experience with Slava from ProMax today. Initially concerned about a major problem, he turned out to be on top of it and fixed the issue quickly. Not only did he resolve my main concern, but also helped me troubleshoot another system on the other side of the house.
From booking the appointment to the actual service, everything was done professionally and efficiently. Their communication was excellent and timely. Given the positive experience, I'll definitely be reaching out to them again for any future HVAC needs. -
We found ProMax through Thumbtack for an EV charger installation and extra outlets in our bathrooms. I had a lot of questions for Nick on Thumbtack about job details, availability, and what materials would be needed. He was super patient, flexible, and good at communicating with us about the project.
The job started right away that weekend with Max. It only took half a day to do the bathroom work because he had to run a ton of wiring from our back panel into the crawl space and out to the garage where the charger was installed. Max was super neat and respectful of our house, unlike some contractors who show up half-prepared. He brought all the necessary tools and showed us exactly what he was doing at every step. He even double-checked that the outlets were in the right spot.
The cleanup afterwards was top-notch - he cleaned the floors inside and vacuumed outside where he worked on. Max is really good about making sure everything gets done just right. His team seems responsive, accommodating, and thorough. We'll definitely be calling them again when we need HVAC work up there in the attic. -
We've had a fantastic experience with this heating and cooling company. Their 10-year warranty is impressive. When we had issues, they arrived quickly and resolved the problem efficiently. The technicians are highly skilled, courteous, and knowledgeable. We're grateful for their punctuality and top-notch customer service. They've exceeded our expectations, making them our go-to choice for HVAC needs.
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I'm not one to leave reviews, but I have to say my experience with this home services company was top-notch. They handled an emergency situation right before a holiday weekend when our heating stopped working. The response time was lightning-fast, the diagnosis was prompt, and Max, the technician, was courteous and explained everything clearly. He offered solutions that fit my budget, and we got the repair done on the same day. I'm thoroughly impressed with their reliability, responsiveness, and professionalism – they truly exceeded my expectations.
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I'm extremely satisfied with the professionalism and quality of service from this company. They installed a new furnace and AC unit in my home, and everything proceeded flawlessly. The technicians arrived on time, were courteous, and demonstrated a high level of expertise. What stood out was their meticulous attention to detail - ensuring all connections were secure and thoroughly testing the system before departing. They also provided valuable guidance on available rebates, which greatly reduced my costs. I highly recommend this company to anyone seeking excellent workmanship and outstanding customer service.
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Called Promax for a quote, got a reasonable timeframe response. Scheduled an appointment, which arrived on schedule. Technician Max showed up promptly. His professionalism and attention to detail were impressive. He took the time to address our concerns and provided top-notch service. Looking forward to working with them again in the future.
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We hired Promax to install a heat pump water heater after vetting six other contractors. Their combination of price, expertise, and service won us over. In contrast, some competitors had similar quotes but omitted crucial details or raised permit concerns, while others with more extensive knowledge came at a 30% premium. From start to finish, Promax's work was top-notch, proceeding smoothly without any issues. They also expertly navigated our rebate eligibility, securing over $7000 in rebates for the job. We're thoroughly satisfied with their performance and won't hesitate to choose them again whenever we need similar services.
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I recently used ProMax Service Group for my mini split installation, which was a great experience overall. The technicians were knowledgeable, efficient, and cost-effective. I had four smaller units installed alongside the main unit outside. The team provided clear explanations, thorough paperwork, including city inspection results - everything was handled professionally.
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ProMax installed a new mini-split system replacing the old furnace and AC unit. Slava's initial assessment and estimate were thorough and accurate, demonstrating his expertise in line setup and communication routing. The installation took two days, executed with high standards of cleanliness and professionalism. I highly recommend ProMax for any HVAC needs.
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I don't usually bother with structured companies for home repairs, but Pro Max is an exception - they actually care about the customer, not just the workers. When I had a furnace issue, I felt like I got the whole team involved in fixing it.
The problem was more complex than expected, but their response times were lightning-fast. They showed up when I needed them to, and kept me updated with regular emails and texts. Nick was particularly helpful, answering all my questions and providing clear explanations over several phone calls. The technicians were skilled professionals who knew what they were doing.
When the first part of the fix didn't solve the problem, they applied what I'd already paid for to the next part without question. It's clear that Pro Max stands behind their work - it's not just a sales pitch. I appreciate the dedication and courtesy shown by Nick, Anna, and Kostas; thanks for doing things right! -
I recently hired ProMax to replace my central heating, ventilation, and air conditioning (HVAC) system, and I was thoroughly impressed with their professionalism. What really set them apart was their commitment to customizing the system to meet our specific requirements.
From start to finish, the team worked efficiently, completing the installation within two days - a far cry from the 3-5 day timeline quoted by other vendors. Their promptness, combined with Slava's patience and expertise, made the design process a breeze. He took the time to address all my questions and incorporate our feedback, ensuring we got exactly what we needed.
The end result is a system that has exceeded our expectations, providing reliable and efficient heating and cooling for our home. I wholeheartedly recommend ProMax to anyone in need of HVAC services. -
The customer was extremely satisfied with Promax's estimate for their Navien HPWH. The team demonstrated exceptional communication skills, asking all necessary questions, confirming appointments, and assisting with rebate applications. They were friendly and professional throughout the installation process, which turned out well. When issues arose with the water heater menu, they promptly returned to help resolve them and facilitate the rebate setup. Overall, a top-notch experience that warrants high recommendations for Promax's service.
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Professional help done quickly and effectively.
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Quick service with courteous staff, excellent work done.
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If you need reliable work on your temp refrigeration, go with All Temp - they'll handle it professionally.
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The technicians hired by this company appear to be lacking in professionalism. During the visit, the technician showed a lack of preparation, refusing to take tools out despite the issue at hand. The experience was further marred by their two-hour delay for the scheduled appointment, suggesting they may not be trustworthy.
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James and All Temp were lifesavers when our AC broke down on a scorching day with young kids at home. They quickly identified the issue and resolved it, saving us from sweltering temperatures - we're forever grateful for their prompt service.