HVAC reviews in Santa Clara, California

This company exceeded expectations in every way. The service was impeccable, starting with punctuality and a job well done. Pricing was fair considering the extensive work required. Despite the complexity of the repair, the technician stayed until completion, showing dedication. Highly recommendable, thanks to excellent communication and responsiveness. Notifications were prompt, including a text message when the technician was on his way. Scheduling was seamless, with an appointment arranged for the next day. Parts were ordered quickly, ensuring a speedy resolution to my issue.

I've worked with Fuse for several projects and have been consistently impressed. Their scheduling process is straightforward, their technicians are well-trained, and they charge fair rates. What really sets them apart is their reliability - Sergei/Steven arrived right on time despite initially coming to give a quote. He even completed the job without me having to ask. I wholeheartedly endorse this service.

Had a great experience with this company. The quote process was straightforward and more affordable than other companies we've dealt with. We felt like they genuinely cared about the job, rather than trying to take advantage of us. The quality of work was top-notch and their integrity is impressive. Extremely satisfied with our decision to hire them. I'll be reaching out to them for all my future projects - thanks again for a great service.

Andy M and his associate did a fantastic job installing our heat pump. They worked non-stop over three days, tackling numerous unexpected issues along the way but coming up with solid solutions. When I had questions about the system, they were extremely helpful. After completion, they left the area spotless and walked me through how to operate the system. Their technical skills and attention to detail are top-notch. I'm thoroughly impressed with FUSE's heat pump installation service.

This company gets it right. They keep improving their service by holding regular meetings to boost quality. If you need top-notch HVAC installations that last and run smoothly, go with them - they're the way to go for efficient equipment that meets your needs.

Here's a rewritten version of the customer review:

I had a positive experience with Fuse for installing a heat pump. They got back to me quickly to schedule an appointment, which was appreciated. The estimator, Roby, took his time explaining my options and helped me pick the best fit for my budget. The installation team, led by Kay S, were diligent and courteous. So far, everything seems to be working as expected.

This vendor hit all the right notes for me, scoring 5 stars across the board. My initial request was responded to quickly via Yelp and email with a site estimate, which saved time. The technician arrived promptly and worked efficiently, doing extra work beyond what was necessary to ensure top-notch quality. Their pricing was very competitive, one of the lowest quotes I received from other companies asking for estimates. Overall, great service and value.

I'm thrilled that my HPWH project passed the city inspection and the new unit has been working flawlessly for over a month now. My experience with Fuse HVAC was top-notch from start to finish.

I initially received quotes from several companies, but Fuse HVAC stood out due to their reasonable pricing. Their estimator, Jeff, was particularly impressive - he took the time to explain every detail and ensured our questions were answered. The entire team I worked with were courteous, professional, and efficient, handling everything from permit applications to final inspections.

The lead installer, Kirill, did a fantastic job; he was knowledgeable, patient, and meticulous in his work. The new water heater has been working perfectly so far, which is a testament to the quality of their services.

Overall, I'm extremely pleased with my experience with Fuse HVAC and would highly recommend them to anyone looking for reliable and efficient service.

The technician arrived promptly, beating other service providers to our doorstep on Independence Day. Kostas showed up right on time, parked in the street, and quickly identified the issue with my malfunctioning A/C unit. He connected his diagnostic equipment, diagnosed a faulty capacitor and frozen coolant lines, and replaced them accordingly.

Kostas warned us that the freezing coolant lines posed a risk to the system's longevity and advised against running it for extended periods until further repairs could be done. Given the age of our 24-year-old A/C unit, we decided not to proceed with the original repair plan and instead started researching alternative systems, including heat pumps.

Kostas provided a quote on the spot for a new hybrid system. He was courteous, respectful, and demonstrated expertise in his field by removing his shoes before entering my home. His professionalism left a positive impression, making him stand out from other service providers we encountered.

We contacted over 8 HVAC contractors in the Bay Area to install a split A/C system. Each came, took measurements, and conducted an inspection, only to present us with a ducted estimate. We declined their advice, preferring a ductless solution due to its flexibility - being able to turn on and off units in unused rooms.

Through Google searches, we'd frequently looked for HVAC contractors, so when Facebook suggested Mitsubishi's split A/C system, I clicked on the ad. Mitsubishi sent three contractors; one didn't estimate, while the others offered either a ducted price or no estimate at all. FUSE HVAC Refrigeration and Electrical stood out from the start.

Peter conducted the usual inspection and provided a comprehensive ductless quote. Kate was responsive and kept us informed about schedule changes. The installation team, consisting of David and Tilek, worked diligently to install four units plus a condenser during the heatwave in San Jose. David handled attic work with attention to detail, cleaning up after completion.

Tilek, however, is an exceptional installer - funny, methodical, and thorough. He expertly answered my engineer husband's questions, showcasing his expertise. The entire process was impressive, and we're delighted with the final result, recommending FUSE HVAC Refrigeration and Electrical without hesitation.

I had an exceptional experience with Fuse Service on September 4th. As a particularly discerning customer, I have high standards and they exceeded my expectations in every way. What impressed me most was the solo effort of Kostas, who single-handedly replaced our entire gas heater and heat pump A/C system on a sweltering day. He also meticulously disassembled and removed the old unit, disconnected and relocated another A/C compressor, and serviced the second one after repositioning it - all within 12 hours of non-stop work.

Kostas displayed remarkable organization, tidiness, and expertise throughout the process. His attention to detail was impressive, and he left my property spotless as if he had never been there. I couldn't be more satisfied with the service, and I'm already looking forward to working with Fuse Service again in the future.

A white Toyota Prius from Fuse Service drove recklessly down my neighborhood, weaving in and out of traffic at an alarming speed. It happened around 10am when I was walking with my son on Daffodil Way in San Jose. The vehicle turned left onto Manzanita, leaving us shaken. When I called the company, I expressed my concern to their receptionist, hoping they'll take action and investigate this incident. It's unsettling to see a company vehicle speeding through residential areas like that.

I'm extremely satisfied with my experience with Fuse. Booking an appointment was a breeze - everything was handled online, and I had a spot available just the day after.

Mikhail showed up on schedule, listened attentively to our issue (a circuit keeps tripping daily), and got straight to diagnosing the problem. He quickly identified that a loose wire in our circuit breaker system was the culprit.

Within 20 minutes, he determined the solution - either fixing or replacing the circuit breaker. I opted for a fix, which he completed in just 10 minutes. The total cost? A mere $69.

Mikhail also took care of another issue - a cracked electrical outlet cover. He offered to replace it for free and did so promptly. I'm thoroughly impressed with Mikhail's professionalism and Fuse's service overall. I won't hesitate to call them again if I need any further electrical work done on my house.

Exceptional service from trained professionals.

Service was great, fast, fair, and professional.

Great experience with this company - they arrived right on time and provided excellent service, all thanks to a helpful representative named Andy.

I hired Aquinas HVAC to fix my heating system. Dan arrived promptly, was extremely knowledgeable, and presented himself in a professional manner - I'm very grateful for the service.

Andy was top-notch - extremely courteous and got the job done quickly. The customer service was exceptional, making for a seamless experience overall.

Great experience with this company - John was very welcoming and made the process straightforward, completing the task promptly.

I'm thoroughly impressed with the exceptional customer service from Aquinas. Their team took the time to address all my queries in a highly polished and courteous way. The level of expertise and attention was outstanding, setting high standards for any future interactions. Kudos also to Andy for consistently demonstrating top-notch professionalism.

Aquinas installed our new furnace and heat pump, doing a great job. The team arrived quickly, were friendly and efficient, and delivered good value for the work done.