HVAC reviews in Santa Clara, California

Sasha and Vitali from my Fuse team delivered excellent service. They carefully considered how the new system would fit into each space, taking our input seriously and asking questions. The work was completed on schedule and within budget. Their professionalism is top-notch; I highly recommend Fuse for all your HVAC needs.

The entire Fuse team worked diligently, being meticulous and highly committed to delivering an outstanding installation for our heat pump and water heater. What impressed me most was how seamlessly they coordinated the rebate and loan process with Peninsula Clean Energy, making it a stress-free experience. The professionalism of both the team and the organization is noteworthy.

We're thrilled with our new electric heat pump from FUSE. Cuinn provided excellent service as our estimator, addressing all our queries thoroughly. Henry and Artem installed it efficiently over two to three days, relocating an outside electrical panel to meet current standards. Behind-the-scenes staff were incredibly helpful and responsive. The price was fair and came with a solid warranty. We're pleased to report that the unit operates quietly both indoors and outdoors, in the attic space too.

I'm extremely satisfied with the recent electric vehicle charger installation. The technician arrived precisely on schedule, showcasing excellent timeliness and professionalism. He completed the job efficiently while also taking the time to explain how the charger functions, alleviating any concerns I had. His expertise and warm demeanor made the process seamless. If you need an EV charger installed, I highly recommend this service provider.

We recently hired Fuse Services to install a new heat pump water heater and were thoroughly impressed. Our installer did a superb job, demonstrating exceptional attention to detail. He worked methodically, ensuring every part was correctly installed. We're extremely satisfied with the installation and grateful to have found a trustworthy contractor for future work.

Contracting with FUSE to install a new water softener at my home was supposed to replace an old unit that had failed.

The experience started when I worked with Viktor B., a salesperson from FUSE, and we conducted a video appointment to discuss my needs and inspect the installation site. He provided an initial written estimate, but it lacked clarity, leading to some back-and-forth communication via email and phone calls to resolve the issue. Eventually, the estimate was updated, and I was satisfied with the changes. However, I was surprised to learn that FUSE typically completes installations without a city permit unless requested by the customer.

When scheduling the installation, I asked about the status of the permit, but it hadn't been pulled yet. The FUSE scheduling department quickly reached out to reschedule after the permit was obtained, which I appreciated. However, this raised concerns about the company's approach to permits and their level of transparency.

On the day of the installation, plumber Kirill S. and his assistant arrived on time, but there were some unclear expectations regarding the scope of work. Once I showed Kirill the signed contract and he checked with the back office, the issues were resolved. The technician was friendly and professional during the install, which went smoothly.

Despite my initial positive experience, dealing with FUSE's permits department has been frustrating. They don't have a direct phone number, and emails are often slow to respond or go unanswered. When I tried to schedule a city inspection a week after the installation, I was told that it was already completed, which didn't make sense given the pending permit. After multiple calls, I eventually got the inspection scheduled for two months later.

To my surprise, the city inspection passed, and I received a copy of the signed permit. However, FUSE failed to provide me with a receipt for the permit payment to the city, despite my request via email. When I called in support, they told me that providing the receipt was not possible due to "security risks." Eventually, I got a receipt after multiple follow-ups.

The discrepancy between what I paid FUSE ($750) and the cost of the permit ($316.19) was attributed to "business overhead costs" for licenses and insurance. This seemed excessive and unfair, as the city permit was optional and not something that should incur such significant additional costs.

Overall, while I'm satisfied with the quality of the installation, my experience with FUSE has been marred by issues with permits and transparency. The company needs to improve its communication and address these concerns to build trust with customers.

We had a solid experience with Austin and Wade. They showed up on schedule and presented themselves in a professional manner. Initially, there was some miscommunication regarding the installation, but it got resolved, and they walked us through everything. The job site was left tidy after completion, including cleaning up all debris.

FUSE Service delivered excellent service for replacing my gas water heater. They provided the necessary equipment, had all required parts readily available, and started on time. The technician worked efficiently to remove and install the new unit within a couple of hours. I'm thoroughly satisfied with the quality of their work.

I hired this company for an HVAC install at my rental in San Jose. They delivered on their promises, getting the job done quickly. The technician was professional and competent, leaving me satisfied with the final result. I appreciate the efficiency and quality of their work, especially considering they handled a complex installation at short notice.

Pasha was pleasant, courteous, and extremely competent. He efficiently resolved two issues - replacing the tap and clearing the kitchen drain. Satisfied with his work.

Viktor arrived right on schedule within the promised time frame. He efficiently resolved my plumbing issue during his designated 12-2 window slot. His truck was spotless and well-maintained, a testament to his professionalism. I'm already looking forward to using them for HVAC repairs when needed.

Viktor arrived right on schedule, fixing both issues within the allotted time frame. He pinpointed the source of the leak and cleared a stubborn clog elsewhere. His service was impeccable - courteous, reliable, and swift.

I called United Plumbing on a Sunday morning when I was out of town, and they had someone at my place by afternoon. I'd already tried two other companies to fix the water temperature issue with my shower and connect the washer hose in a tight spot - one of them sent two techs who left without completing the job. This time, United's technician got it done in under an hour while being super professional.

The technician arrived promptly and efficiently. Aleksandr was knowledgeable and identified the issue quickly. He fixed the problem effectively and I'm satisfied with the service. I'll consider them for my future needs.

Sayan was super helpful in clearing our clogged drain. He kept trying until it worked on his third attempt, which was really impressive. I'm very grateful for the excellent service and wholeheartedly endorse this business.

The team from United Plumbing did an outstanding job installing my BBQ gas line. They saved me a lot of hassle by connecting it directly to the patio through the crawl space, eliminating the need for propane tanks. The entire process was completed in just a few hours. What impressed me even more was that the city inspector found everything perfect, with no issues at all - the inspection passed with flying colors! United HVAC also took care of scheduling the inspection and was present during it. I'll definitely be calling them again for any future projects, thanks to their exceptional work.

Bair showed up on schedule and got straight to work. He respected our no-shoe policy, kept his workspace clean, and left nothing behind except the installed outlets. He worked methodically to ensure everything was done correctly and code-compliant. I'm very satisfied with his service and would definitely hire him again for any future electrical or installation needs.

They consistently deliver good work. Replaced my toilet and faucet recently. Prices were fair given their past reliability. Their scheduling was convenient too.

I've used UNITED Plumbing and HVAC twice, and both times they've delivered on their promises - friendly service, quick response times, and transparent pricing. The technician, Logan, took a closer look at my system and presented me with some options, then proceeded with a freon recharge for now. I'm likely to go back to them when it's time to replace my system next year. Their reliability and professionalism earn them five stars from me.

My AC stopped working and I called them for help. Their service was top-notch - quick, courteous, and thorough. The whole process from first contact to the tech's visit, diagnosis, and repairs took around three hours.

They did an excellent job. Extremely courteous and considerate of my property, wearing clean shoes. The finishing touches, especially caulking, were well done after reattaching the toilet. Their professionalism is reassuring, making me confident in choosing them for future work.