HVAC reviews in Santa Clara, California

The service was efficient and comprehensive. Gene and his team took care of all necessary permits and paperwork with the rebate information and forms, completing everything in just over two business days. The process was streamlined and hassle-free, earning a well-deserved five-star rating.

I'm thoroughly impressed with Fuse's performance on this project. Replacing my old water heater was a necessity, so I opted for a heat pump model to reduce energy consumption and costs. The team from Fuse demonstrated exceptional expertise throughout the process.

They accurately assessed my needs, provided valuable insights on available rebates, and completed the installation efficiently while maintaining a spotless workspace. Ben, the installer, was courteous and addressed all my queries without any pressure.
Two weeks in, everything is functioning flawlessly. The unit delivers instant hot water, and its noise level is significantly lower than I anticipated.

If you're considering upgrading to a heat pump model, Fuse is definitely worth considering – they deliver on their promises.

David was top-notch from start to finish. He's not only an expert installer, but also a genuinely great person. I've met few people who are as kind, respectful, and genuine as him. His professionalism and knowledge shone through throughout the entire process. He truly wants to deliver exceptional results for his customers. He put in extra effort, working late hours to ensure everything was done just right - even going above and beyond to make it look perfect. It's clear he takes pride in his work.

Fuse as a whole is a hard-working team that clearly cares about delivering excellent service. Martin was a huge help, providing valuable support and expertise throughout the project. Both David and Martin were knowledgeable, professional, and easy to work with.

Their dedication to getting the job done right is impressive. The entire team went above and beyond to ensure a successful installation. I'm grateful for the outstanding service I received - thanks again to Fuse and especially to David, who made it all possible.

Maximo performed his task efficiently and expertly. He was courteous and communicated clearly, making the experience a welcome change from others. His professionalism left a positive impression.

We tried to get the heating system working, but it's still not on despite the leak. The gas issue remains unresolved and if they need to replace a valve part, it's going to cost over $1000, which is unacceptable for the initial problem.

Fuse Service is top-notch. Their communication was thorough and efficient, with the team arriving right on schedule. The work was done expertly - it's clear the staff took pride in their job. I'd definitely recommend them to others.

Their service was top-notch. Rom was exceptionally professional, getting the job done efficiently without delay. He arrived at 8am sharp and upgraded my main panel in a single visit, completing the PGE disconnect and connect process on the same day. Following a 5pm break, he spent a thorough 45 minutes tidying up the workspace, leaving no dust behind. Rom is an honest and speedy technician. I highly recommend this company; if you need work done, request Rom specifically.

Llyas handled our HVAC issue with expertise, diagnosing the problem promptly and fixing it efficiently. We're extremely satisfied with his work, making him our top choice for heating and cooling repairs.

I'm extremely satisfied with Fuse's work. They came multiple times to fix an issue at my home, always being courteous, understanding, and dedicated to resolving the problem completely. It's a rare find when you get a team that knows their job well and goes above and beyond to ensure everything is working flawlessly. Their commitment is impressive and I would highly recommend them to anyone seeking trustworthy HVAC service with exceptional results.

Sam did a great job replacing our old gas stovetop with an induction one. The installation was top-notch and showed Sam genuinely cares about his craft. He also took care of fixing the faulty doorbell transformer in my panel, putting it away safely. We'll definitely be back for future work.

We took on a massive project: replacing our ancient central heating and AC system with a state-of-the-art ductless mini-split setup, which included seven indoor units and three condensers. The positioning of the indoor units was crucial to maintain a discreet aesthetic, making the job more complicated but ultimately worth it. Our home now boasts a cutting-edge climate control system that's ultra-responsive, controllable, and efficient.

When it comes to HVAC, you can't afford to skimp on quality. Not just the parts, but also the installation is vital. I had already encountered Fuse in a previous project, and their Mitsubishi Diamond certification reassured me that they were up to the task. As the top manufacturer of mini-splits, Mitsubishi's reputation speaks for itself.

Fuse delivered under pressure. Slava, along with his colleagues Anton and Alex, demonstrated exceptional ingenuity, determination, and professionalism during the six-day installation process. They worked tirelessly from 8:30 am to 7 pm each day, meticulously cleaning up after themselves. Even on a Saturday night, Slava made an unexpected trip to Home Depot to reconnect our gas water boiler's flue pipe, ensuring we had hot showers. His dedication impressed me and my wife.

The final result far exceeded our expectations.

Slava and his team employed resourceful methods to conceal lines behind walls and in gaps between floors. They invested considerable effort into installing condensate pipes for exporting moisture, which required extensive cutting and drilling. Usually, exterior wall installations are the simplest option, but they respected our request for four interior wall and two ceiling placements.

So why did we choose mini-splits?

Our 1970-built home had a woeful central heating and cooling system that barely worked. We considered upgrading the gas furnace and installing new AC, but the upstairs area was infeasible due to poor design. Thankfully, modern technology like ductless mini-splits has revolutionized air circulation.

Unlike cumbersome ducts, heat energy is transported efficiently via compact piping. This eliminates the need for cleaning and allows for direct temperature control of each indoor unit. With multiple units sharing a single condenser or multiple condensers installed separately, we can tailor our system to suit our needs, saving money and reducing our environmental footprint.

Our long-term plan is to transition away from fossil fuels and make our house 100% electric with solar panels. By replacing our gas furnace with all-electric mini-split technology, we're taking the first step towards a more sustainable future.

Max did a great job installing a motion sensor light outside my door. He arrived on time, assessed the situation, and worked efficiently to install a smart switch that can be set to "on" or "off". He cleaned up after himself without leaving any mess behind - excellent service all around.

The technicians at FUZE were top-notch professionals who exceeded my expectations. They demonstrated exceptional dedication, particularly Technician Ron, who went above and beyond by staying on-site through the night to ensure the job was completed to perfection. The replacement of my HVAC system and electrical panel was done flawlessly with no room for complaint.

I've worked with Fuse on three projects - upgrading our gas furnace to a heat pump, electrical service upgrade, and solar panels. The work was decent, but there were some significant issues that left me feeling let down.

The heat pump installation was one of the highlights. They delivered the parts quickly and did a great job installing it. The price was fair too.

However, the electrical service upgrade was a complete disaster. I had asked for two new 240v outlets to be installed at the same time, but they somehow lost that in the planning phase. When the installer showed up, he didn't have the necessary equipment, and since the utility had already cut power to my house, they upgraded the panel on their own. But instead of following through with the promised work, they just left.

I reached out to Fuse multiple times about this issue, but they kept saying they'd check in with the installer and get back to me right away - which never happened. It's been months now, and I'm still waiting for them to fix the problem.

The new panel they installed is also a letdown. The conduit they used is already maxed out, and no additional circuits were added. That's really disappointing, especially considering how much it costs to upgrade these systems.

The solar installation itself was done well, but the process was a nightmare. Their permit guy seemed completely unorganized, taking months just to get everything approved. And when they finally did, I realized they'd ordered the wrong panels - despite having already quoted me for something different. They did offer me some better alternatives at the same price, which was a relief.

Given that solar equipment will eventually require maintenance, I'm worried about Fuse's reliability in showing up to do it. Unfortunately, their lack of follow-through on my previous projects has left me without confidence in their ability to handle ongoing work.

Had a great experience with SPAN electric panel and Tesla EV charger installation, thanks to the highly professional team who did an excellent job. Pricing was clear and competitive, and I'm thoroughly satisfied with the quality of their work.

Maximo was spot on - efficient and communicative, this company hit all the right notes. Easy to deal with, always on top of things, and responded promptly to my queries. The pricing was fair considering what we got, and they didn't sacrifice quality for cost. Overall a great experience. If you need HVAC repairs, I'd definitely suggest them - they get it done without cutting corners.

Andrew arrived to assess our old water softener's replacement cost and provided an accurate quote. He promptly began work, completing the job efficiently and quickly. We're thankful for his professionalism and speedy service.

I had my AC fixed yesterday. The guy replaced the starter capacitor and it's working now, which is a good outcome. But communication could be better - I wasn't told what caused the problem or asked if that was okay before replacing the part. It just got done without me being in the loop. I also felt the bill was higher than I expected. The job itself was fine, but more transparency and communication would have made it better.

The technicians were extremely professional and accommodating throughout the process, providing helpful suggestions that stayed on track with their initial plan.

I've had nothing but excellent experiences with Fuse HVAC. When my AC failed during a sweltering heatwave, I was desperate for someone trustworthy to fix it. Fuse sprang into action and far surpassed my expectations. I called them, and they dispatched a technician the very same day - truly impressive efficiency.

The technician, Alex, was incredibly knowledgeable and took the time to thoroughly explain what was wrong with my unit. He fixed it promptly, and within hours, my home was cool once more. What really impressed me, though, was the professionalism and friendliness of the entire team. They were transparent, never attempting to sell me on unnecessary repairs, and their pricing was spot-on. I appreciated the follow-up call a few days later to ensure everything was working as expected. It's clear that Fuse genuinely cares about its customers. If you need HVAC repair, Fuse is your best bet - I'm already recommending them to everyone I know!

I got recommendations from coworkers to go with Fuse, but I wanted to compare estimates from multiple contractors first. Roby, the inspector, did a great job - thorough, professional, and provided all the necessary info. The estimate from Fuse seemed better than the others.

The installers, Martin and Tim, did an excellent job installing Multi-Split AC units at opposite ends of my home. They figured out issues with electric wires, attic piping, and other logistical details quickly. Watching them work was impressive - they were skilled, efficient, and meticulous in their craftsmanship. They got the job done on time, even working hard in the sun.

Overall, I'm impressed with the entire process from start to finish. I'm glad I chose Fuse for my home AC installation, as it's made my living space more comfortable. I highly recommend Fuse - they did a great job!