HVAC reviews in Santa Monica, California

4.9 based on 471 reviews Back to the listing
    5

    Did a good job, generally. Still not able to discover source of the same problem we dealt with a while back.

    5

    Tech was on time, friendly, and professional. I will be looking forward to using their services in the future.

    5

    Showed professionalism, arrived and performed service quickly with care. Fullfilled service offered and expectation.

    5

    Technician was very professional and did a thorough job of maintenance for my air conditioner for the summer.

    5

    "Found the problem quickly. Immediately knew which part was needed. Went and got and installed quickly. Checked to make sure it was working. Quick and done right. Highly recommend this company to everyone."

    5

    Shine Cooling and Heating is my first pick when it comes to hiring a company for all my cooling and heating needs. If you want a company that does it right the first time. Shine Cooling and Heating is a company you want to call.

    5

    These guys are great. Professional with super fair prices. Never have to shop around for a better price and you get the service of a company.

    5

    Technician was professional and courteous. Did an excellent job. Would recommend this company to friends.

    5

    "Technician showed up during the time period we were scheduled for, very prompt. Answered our questions except for the main one I forgot to ask. That was about getting a new heating and cooling system to replace our old one. I will contact him again in future

    5

    The got the job done He explained everything to me that he was doing.
    He explained the cost to me before the service was done.I will highly recommend him to anyone especially my friends

    5

    Excellent company. Work is superb, people are quick to communicate and respond. They installed my system and have maintained it for several years. I am very happy!

    5

    Technician was very courteous and professional. He was able to solve the problem with our unit quickly and efficiently. I would recommend this company!!!

    5

    As a first time homeowner, there are many things I am learning about that must be well maintained. One of those things is our plumbing system. Guys came to our home and not only did he fix our plumbing, but he went above and beyond in helping us understand what we should be aware of and how to fix minor issues. He is definitely a master of his craft and would highly recommend him and the their team for their services.

    5

    "Thanks to this company's service for being so quick to help us out with our leaking disaster! The dispatch girl was so nice and helpful. The tech was very efficient and knowledgeable, but also extremely nice. Happy to get it taken care of so quickly before we had a bigger disaster!"

    5

    Our ancient AC unit was in desperate need of some maintenance, so we called them based off of their glowing reviews and scheduled a service. The team was great! They worked with us to find a time that fit our schedules and were even able to show up a little earlier than expected. He was our main service tech and he was wonderful - very personable and knowledgeable. It was evident that he has been working with AC units for a long time and knew what needed to be done. The other service tech was also great and skilled in the field. Since the maintenance, our AC unit has been running much smoother and the air is way cooler. We are very pleased with them and will most definitely be using them again in the future.

    5

    Donovan arrived on time and set the tone for a hassle-free experience from the start. He was knowledgeable about our AC repair needs and presented us with options that fit our budget. We appreciated his willingness to explain each choice without pushing us towards one over the other. It was clear he understood our situation, especially since we knew our system needed replacing soon. Donovan's professionalism and work ethic were evident in every interaction - even after hours, he maintained a friendly and helpful attitude. The follow-up meeting with the project manager in Santa Monica went smoothly, thanks to his coordination. Overall, Donovan made a positive impression and earned our gratitude for his assistance.

    5

    Jacob's team is top-notch. They installed a furnace and on-demand water heater for me, as well as fixed a furnace in my workshop. When I spotted water on my basement floor one Saturday morning, it turned out to be coming from the water heater. I called their 24-hour hotline and got a prompt response. Donovan arrived at my place in Santa Monica within 30 minutes, identified the issue as a small fitting problem, and had to head back to the workshop to grab a replacement part. The whole process took about 90 minutes from my initial call. The faulty part was covered under warranty, which was a huge plus. I'm a big fan of local businesses and highly recommend AC Repair & Installation Santa Monica.

    5

    I've had AC Repair & Installation Santa Monica work on my furnace and ductless AC system three times, and they far exceed expectations. Initially, I tried to replace my ductless unit myself, but Donovan from the company stepped in to complete the job at a very reasonable price. When my main AC unit failed recently, Jacob assessed the issue and found that subpar work by a previous HVAC company was responsible. He only charged me for the service call, which was greatly appreciated.

    This time around, I needed a new furnace, so I chose to go with AC Repair & Installation Santa Monica again. They delivered exceptional results at a fair price. The owner even visited my place to take measurements for custom ductwork, considering the job's complexity, including aesthetic air and exhaust plumbing, as well as electrical work. Despite these challenges, the team executed it flawlessly, replacing everything, including adding an extra electrical outlet. The final product was spotless, like something from a professional brochure. I'm extremely satisfied with their work.

    5

    I hired Jacob, an HVAC technician, to inspect and clean my neighbor's AC system, which he did efficiently. He also offered to inspect and clean mine, and his professionalism and knowledge were evident from the start. He took the time to explain each step of the process and why it was necessary, addressing some common issues that come with older systems like mine. Jacob provided useful advice and answered all my questions in a helpful manner. To make things more cost-effective, he suggested grouping expenses strategically. I ended up signing a heating and AC service contract with him, which has proven to be a good decision.

    5

    This company's air conditioning repair service is top-notch - highly recommended. My failing AC unit needed urgent attention, which they promptly addressed. Technician Jacob answered my call quickly and provided expert assistance in a time-sensitive manner. He was extremely knowledgeable, explaining the diagnostic process, Freon addition, and checks with clarity. The filter replacement was also done efficiently. After the service, my home's temperature has improved dramatically, making it comfortable again. The cost was reasonable, with no hidden fees. Overall, I'm thoroughly impressed with their professionalism and value.

    5

    I needed assistance with a furnace that was unbearable in both summer and winter due to its size. Donovan handled the job, installing a new unit at an exceptionally low price point. He took his time explaining the features of the system and how we could optimize it for our home's needs.

    What truly sets Donovan apart is his dedication to his clients' satisfaction even after the work is completed. It's been over a year since he installed my furnace, yet he recently visited to inspect the system and ensure it was running at peak efficiency. He cleaned and tested it, guaranteeing top-notch performance. This level of professionalism and care is exceptional. I don't have any personal connection to him, but his service speaks for itself – you won't need to look elsewhere for a reliable furnace repair service.