HVAC reviews in Santa Monica, California
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We recently upgraded our outdated thermostats with new ones, and simultaneously installed a mini-split ductless heating and cooling system in our second master suite. The team from AC Repair & Installation was always on schedule, courteous, and left our space tidy after completing the job. They matched our budget expectations without any unexpected costs. Their installer, Donovan, took extra care to conceal the new equipment both inside and outside the room, ensuring it wouldn't be visible behind our pool gate or pose a risk to nearby animals.
The new system is working flawlessly. When we encountered an issue with one of our heaters on a weekend, we received prompt assistance, which was a significant relief. Previously, they had replaced our old air ducts and done a superb job – everything looks neat and organized now, and the attic no longer resembles the cluttered mess it did when we moved in. Our heating system is running more efficiently than before.
We've since recommended their services to family and friends because we know they'll receive top-notch work. -
We had issues with our heating and air conditioning system in our two-story home, but this company provided top-notch service. Unlike many other HVAC companies in Santa Monica who suggested replacing our unit, they offered a more cost-effective solution that worked just as well. The team, particularly Jacob, was knowledgeable and patient, working closely with me to find the best way to optimize my existing system. Their focus on customer needs and professionalism made all the difference. They also recently helped my brother with a new AC installation in his home, where he was impressed by their expertise, fair pricing, and excellent service. The quality of their work is exceptional, making them highly recommended for anyone seeking HVAC services in Santa Monica.
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We hired a company to add an upstairs space a while ago in Santa Monica, but our old furnace was struggling to keep it cozy. Other firms told us we'd need brand new units or separate systems just for the extra space - even one technician didn't bother checking the attic before making that suggestion! Then Jacob from the repair team came by and actually listened to our concerns. He inspected the whole attic and ductwork thoroughly, which was more than other companies did. Jacob proposed reworking existing ducts, installing new dampers, and adding a vent upstairs - all made sense. His quote was significantly cheaper than others', too. The work got done in just one day, with Jacob's team being respectful of our home and cleaning up afterwards like pros. Now the temperature upstairs is comfortable, and it's evened out throughout the house. We're thrilled with the results and can confidently recommend this company for furnace and ductwork repairs in Santa Monica - they really delivered!
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We're thoroughly impressed with our experience with this home services provider. Since relocating to Santa Monica, we've needed assistance twice: once when our AC failed and again recently when our furnace wouldn't start. Both times, Jacob showed up promptly, usually within an hour, diagnosed the issue quickly, and resolved it in about two hours. The costs were very competitive given the speedy and courteous service. Our technician was knowledgeable and courteous. We're now loyal customers and highly recommend this company for all our HVAC needs.
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I'd highly recommend this company. They were straightforward with their costs and made the process as painless as possible. Jacob did an excellent job identifying the issues with our outdated furnace, taking good care to repair it before suggesting a replacement. Given its age, we ended up needing a new one anyway. The team arranged the installation efficiently and ensured everything ran smoothly.
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We had an outstanding experience with Jacob on a large AC installation project for our home in Santa Monica. He installed mini splits, heat pumps, a furnace, and an air handler, which exceeded our expectations. Jacob's professionalism was impressive, especially when he handled some unexpected issues without compromising the original estimate. What really stood out was his honesty and willingness to listen to our needs. Unlike other AC repair companies we spoke with, Jacob didn't try to sell us unnecessary upgrades; instead, he provided a straightforward assessment of what was needed. We highly recommend this company for anyone requiring air conditioning or heating services in the Santa Monica area.
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This company has earned its excellent reputation for a reason. After researching online, I had a similar positive experience with Donovan's team. They provided outstanding service from the initial contact to the final repair. When I described my heating system issues, Donovan offered multiple solutions and detailed estimates over the phone without any high-pressure sales tactics. In contrast, other companies in Santa Monica fell short in terms of pricing and service quality. The new heating unit was installed in under a day with a high-quality system at a fair price. Although I didn't have before-and-after photos, others' reviews seem genuine. This company excels in professionalism, reliability, and affordability. If you need heater repair or replacement in Santa Monica, they're definitely worth considering. Their customer service and workmanship are exceptional.
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Donovan and Jacob visited my home today to replace my old furnace in Santa Monica. They exceeded expectations by providing exceptional service and ensuring everything was completed flawlessly. After installing the new heating system, they took the time to explain its operation and even offered a carbon monoxide detector for added safety. Both technicians were courteous, knowledgeable about HVAC systems, and displayed professionalism throughout the process. The entire installation took remarkably little time - from assessment on one day to completion the next. They arrived promptly at 8:30 am and finished by 3:30 pm. With my new furnace running efficiently, I feel more confident in its performance. I'm glad we chose this company for our HVAC needs; their team is outstanding, and management should be proud of their staff's quality.
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I recently had a furnace issue that left me without AC in my Santa Monica home, thanks to the breakdown of my heating system. Another local company quoted me a hefty $2,000 just to fix it, suggesting I replace the whole system. But when Jacob from AC Repair & Installation Santa Monica came to assess the problem, he quickly pinpointed the issue and fixed my furnace at a significantly lower cost than initially quoted. I'm impressed with his honesty and work ethic - he genuinely put my needs first. With their fast and fair service, I now only consider them for future furnace repairs.
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We recently moved into a nearly nine-year-old home and found some problems with the attic's furnace system. The evaporator unit had been leaking and eventually stopped working, causing our heating bills to skyrocket over a couple of months. We contacted several repair companies for assistance, but this one stood out from the rest.
The team led by Donovan was professional and accommodating. They helped us choose the right furnace for our needs and even allowed us to pick the unit we wanted. The new system has been running smoothly since installation and significantly improved our home's comfort level.
What impressed us most was how quickly their crew responded to a minor issue with the outdoor footings. Jacob arrived within an hour of our call and ensured everything was in order. Their prompt service, combined with genuine concern for customers, makes them stand out from other companies. We highly recommend this company for reliable furnace repair or installation services. -
I needed help with my furnace that wasn't working properly, so I reached out to them through my home warranty provider. The technician, Donovan, arrived promptly and identified the issue with my furnace. He ordered the correct replacement part, but it took a week to arrive. During the wait, I contacted the office multiple times for updates, and each time was met with friendly and helpful service from Jacob, who provided clear information on the status of my repair. When the part finally arrived, Donovan returned to fix my furnace, explaining everything he did along the way. He's clearly knowledgeable about his work and took the time to explain things to me. Overall, I had a great experience and would definitely use their services again in the future.
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We had an issue with our furnace in Santa Monica and called for help. Jacob showed up within an hour and fixed our old unit without breaking the bank. I also asked about replacing it because our current one uses outdated technology that's no longer efficient. He explained the benefits of newer models, which piqued my interest. After some research, I found out that American Standard furnaces are a good choice for reliability. When I got quotes from other companies, Jacob's price was the lowest. I decided to go with them and they installed a new furnace and AC system in around six hours. The new system is variable speed, which means it runs at a lower setting most of the time and helps reduce our electricity bills. Overall, I'm very pleased with their service and professionalism. The team was friendly, knowledgeable, and offered great prices.
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I had a great experience with AC Repair & Installation Santa Monica after hiring them for a heater repair and installation job. From start to finish, their service was top-notch. The first person to visit, Jacob, was very knowledgeable and took the time to understand my heating needs. He broke down my options in simple terms and helped me choose the right system for my home. The new heater has made a significant difference in how comfortable my house feels, especially in areas that were always cooler than the rest. They also updated my ductwork to create a better heating zone setup, which greatly improved comfort throughout the entire house.
The team was professional, punctual, and showed respect for my property. They worked efficiently and ensured everything was working smoothly before leaving. I'm extremely satisfied with the service and would definitely recommend this company to anyone in Santa Monica looking for reliable heater repair or installation services. -
I recently had my AC system installed by this company and was thoroughly impressed with the experience. From the initial contact, Donovan was professional and knowledgeable, taking the time to answer all my questions without being pushy. The installation process was swift and the price was reasonable.
The customer service team is excellent, with a friendly and responsive receptionist who always answers promptly. When I needed maintenance, Jacob did an outstanding job, thoroughly cleaning both inside and out of the AC unit. He even identified a minor issue and arranged for replacement parts to be ordered. The new system has been working perfectly so far, keeping our home cool during Santa Monica's hot summer months.
I've had two maintenance checks since then, and each time, I've been impressed with the attention to detail and professionalism of the team. They're courteous, knowledgeable, punctual, and diligent about semiannual maintenance and cleaning. Overall, I'm extremely satisfied with the service, and I highly recommend this company. -
I've had nothing but an exceptional experience with Donovan and his crew from AC Repair & Installation Santa Monica. When I was adding onto my home, the unusual rooflines made it a challenge to install the HVAC system, which initially deterred other companies. However, Donovan took charge, walked me through the space, and reassured me that he could tackle the job. The team arrived promptly, issuing permits within a week of initial contact. Their work was swift, with everything completed in just 5 days. By the end of two weeks, my entire house - spanning over 3500 square feet - boasted a brand new, efficient HVAC system. It's not often you find reliable professionals who can handle complex installations like this, especially in California's climate. The team displayed kindness, professionalism, and ease of interaction, making it great to have them on speed dial for future projects.
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I've recently had the pleasure of dealing with a local heating and cooling specialist in Santa Monica, and I'm thoroughly impressed with their exceptional performance. What really caught my attention was their unwavering dedication to doing things correctly. The two technicians who worked on my system, Jacob and Donovan, provided an accurate estimate without any hidden fees or unnecessary extras. They took the time to explain each stage of the installation process in detail, offering sound advice tailored to my specific situation.
The entire team showed a high level of respect for my property and schedule, arriving promptly, working efficiently, and leaving everything spotless when the job was finished. Their friendly demeanor and commitment to perfection were evident throughout. Given California's climate, maintaining a comfortable indoor temperature is crucial, and since they installed my new system, I've noticed a significant improvement in air quality, with lower energy bills to boot. The system has been running smoothly ever since, and it's clear that Jacob and Donovan take great pride in their work. In an industry where good customer service can be hard to find, this company sets a high standard for how it should be done. -
We were impressed with our recent experience installing a new air conditioning system in place of our old swamp cooler. From the start, the sales process was seamless, thanks to Jacob, who arrived on time and provided detailed explanations about the best options for our home. He took into account our nearly 70-year-old house's existing ductwork challenges and offered practical solutions.
The price point was very competitive with other quotes we received, which gave us confidence in our decision. What set the company apart, however, was Jacob's genuine focus on finding a solution that met our needs rather than just making a sale. On installation day, he led the crew, including Donovan, who did an excellent job installing a new duct in the basement.
What really stood out to us was how the team addressed our previous furnace replacement experience with another company. Our new unit's variable speed feature was extremely loud, and the previous installer had wired it incorrectly, causing the fan to run constantly at full speed. Jacob quickly identified the issue and offered to install a new thermostat that would work seamlessly with our furnace - no extra cost to us.
The entire team demonstrated professionalism, honesty, and went above and beyond to ensure we were satisfied. We're looking forward to enjoying the benefits of our new AC system during the upcoming California summer. Overall, this company excelled in providing exceptional service, and we highly recommend them for any HVAC needs without hesitation. -
I've been fortunate enough to have worked with this company for over a decade, and I'm consistently impressed by their exceptional service. The technicians are knowledgeable and genuinely care about getting the job done right. Jacob, in particular, has been a standout – he took the time to explain all my options and made sure I understood everything before moving forward. This company's commitment to standing behind their work is unwavering, and they consistently deliver reliable service. If you need reliable furnace or heating system support, I highly recommend this business. Their team is professional, trustworthy, and dedicated to providing top-notch service – a true standout in the industry.
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Jacob was a top-notch technician, offering exceptional professionalism and meticulous attention to detail during our AC unit repair. He took the time to thoroughly explain the entire process, ensuring both of us were on the same page. Unlike another contractor who had suggested replacement, Jacob identified the issues and provided cost-effective solutions by meticulously cleaning and tightening necessary parts. His assessment was honest and reassuring, leaving us confident in the AC's functionality with no major concerns. We appreciate his helpful nature and the company's commitment to customer satisfaction.
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I recently had a new AC system installed in my entire house, which was handled efficiently from start to finish. The team responded promptly and were cooperative throughout the process, making it easy to work with them. The installation itself went without a hitch, and the quality of the work was top-notch. I'm extremely pleased with how well my new air conditioning system is performing, especially in this hot climate. One technician, Donovan, stood out for his expertise - he ensured everything functioned correctly before wrapping up. When it came time for the city inspection, the process was handled smoothly and passed without any issues. Overall, I'm thoroughly satisfied with the service and would definitely recommend them for AC-related work.
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My experience with this company started off well from the initial phone call, but there was a brief hiccup when I got cut off mid-conversation. Thankfully, they quickly followed up to check if I still needed assistance, which is more than I can say for some other companies I'd called beforehand. Getting same-day service in Santa Monica was a major plus.
The technician, Jacob, showed up surprisingly quickly and got straight to work on fixing my heating issue. He explained the problem and the solution clearly, even helping me understand how to use my new programmable thermostat. What impressed me most was his professionalism and expertise - I felt confident that he knew what he was doing with my unit.
The whole process was remarkably smooth, from initial contact to final resolution. The service was top-notch, and I'm grateful for the convenience and quality of care I received. If you're in need of heater repairs in Santa Monica, I'd definitely recommend this company - they truly delivered on their promises.