HVAC reviews in Santa Monica, California

I highly recommend AC Repair & Installation Santa Monica for their efficient and professional service. After my HVAC unit suffered damage, they replaced it with new units at my home, handling the process seamlessly. Their team demonstrated in-depth knowledge of both HVAC systems and smart home features integrated into the new installation. The work was completed quickly, with minimal disruption to our daily routine. What impressed me most was their exceptional customer service focus - it's clear they prioritize this above other companies.

I woke up to a frantic situation at home last night - our heater had stopped working, and the temperature was plummeting rapidly despite having a relatively new furnace. I reached out to the company that initially installed our system, but they told me they wouldn't be able to send someone over on short notice unless I was part of their service plan. Frustrated, I called another local HVAC firm, which managed to fit me in for emergency help that same night. By 10:30pm, my home was warm and cozy once more. Jacob arrived promptly and demonstrated excellent professionalism. He swiftly diagnosed the issue with our system's settings and got everything up and running without attempting to sell me any additional parts or services. Given the premium price of emergency service, I'm glad I could have peace of mind knowing help was on its way quickly. The experience has left me feeling more at ease using my smart thermostat, and I've saved Jacob's contact in my phone as a trusted HVAC expert - I'll definitely be recommending him to friends.

My furnace stopped working, which initially led me to suspect the thermostat was at fault. However, it turned out there was a substantial blockage in the drain line. Jacob, the technician, swiftly pinpointed the issue and thoroughly explained his diagnosis. He then replaced the thermostat with an exact match for my needs. Furthermore, Jacob provided useful guidance on maintaining the drain and preventing future problems, as well as operating my new thermostat. Having been a loyal customer for 20 years, I've consistently received top-notch service from this company. Jacob's exceptional performance is no exception - in fact, it reinforces why I remain confident in their team, even those who installed my original system two years ago have impressed me.

We required assistance with fixing the gas line to our furnace's heater pack. The AC Repair & Installation team in Santa Monica got the job done quickly, thanks to our maintenance contract that gave us a good price. Technicians Jacob and Donovan were excellent - they showed great professionalism and explained their plan clearly. They even tolerated our cat's curiosity about their truck. The only minor issue was that they arrived about 30 minutes late without letting us know beforehand due to a vehicle problem, but the rest of the service was satisfactory in Santa Monica.

I needed reliable HVAC help ASAP after my AC stopped working unexpectedly. The company responded promptly, sending Jacob over the same day I called. He turned up early morning and got straight down to business. The prices were fair, but it was the service that really impressed - the staff are friendly and genuinely helpful. Connecting with them was seamless. When Jacob arrived, he quickly diagnosed the problem with my AC system and fixed it swiftly. Given their top-notch customer service and expert technician, I'd rate them extremely highly if there were more options available.

I'm extremely thankful for the incredible service provided by Donovan and his team from AC Repair & Installation Santa Monica. After moving in last August, I was stuck without air conditioning until recently, with no cool relief from the sweltering heat. Multiple companies tried to diagnose the issue but couldn't find the problem - my thermostats would never reach the right temperature and keep running nonstop. That's when Donovan stepped in and worked extensively with his team to pinpoint the problem. They fixed it promptly and arrived on time, as promised. Throughout the process, Donovan kept me informed about progress and next steps, going above and beyond to resolve the issue. He even personally came out to help. I highly recommend this company - they genuinely put customers first. The communication was top-notch, the technicians were knowledgeable, and the office staff were fantastic. I'm grateful for their support and feel lucky that AC Repair & Installation Santa Monica was there when I needed them.

I recently had an exceptional experience with AC Repair & Installation Santa Monica. From the outset, the team demonstrated top-notch communication skills, being friendly, attentive, and punctual. Their technicians, Donovan and Jacob, were knowledgeable and genuinely invested in providing outstanding service.

Upon inspection, they identified a problem with my old furnace by reviewing footage I had taken during a previous visit. They presented me with four distinct options for installing a new furnace, along with two financing plans. What struck me was how much cheaper their proposal was compared to another estimate I'd received elsewhere - saving me $6,000 in the process.

Throughout the installation, their professionalism and courtesy were impeccable, even going above and beyond to maintain cleanliness around my property. The team took the time to thoroughly explain the furnace, thermostat, and maintenance requirements, ensuring all my questions were answered before they departed.

Since the work was completed, I've noticed a noticeable difference in my home's temperature, and the service has been top-notch. Their customer support is also exceptional, making me wholeheartedly recommend their services for any furnace repair needs.

I had a breakdown with my air conditioning system and thermostat, so I booked an HVAC repair service. They picked up the phone instantly and dispatched a technician to my place in Santa Monica within half an hour. When Jacob showed up, he quickly diagnosed the issue as a software glitch on newer thermostats. He got straight to work and efficiently fixed the problem on the spot. His speed and expertise were impressive, and my AC was back in working order in a matter of minutes.

We hired this company when our old furnace stopped working and needed to be replaced. Jacob explained the different options and helped us choose an energy-efficient model that fits our needs. He provided a detailed estimate for the entire installation process, which we found very helpful. The team did an excellent job removing the old unit and installing the new one. The finished product looks great and everything is working as expected. We were impressed with their professionalism, punctuality, and friendly demeanor. They also kept our property tidy throughout the process. Highly recommend for anyone in Santa Monica seeking furnace repair or installation services.

We recently had our furnace fail and got to work with a top-notch service provider. Our main point of contact, Jacob, was exceptional - he took the time to visit our home, explain what was going on in an easy-to-understand way, and was super detailed and thorough in his work. We ended up getting a new furnace from them at a very reasonable price. The installation process was handled professionally and the communication was spot-on. Overall, this company is trustworthy and reliable for all your furnace repair needs in Santa Monica. We're extremely happy with the work they did and will stick with them for any future repairs. Good job to Jacob and his team!

We recently had our AC system replaced by Santa Monica's top-notch ac repair & installation service. Our old unit was previously replaced by another company with a shorter warranty, which didn't last long. We shopped around for quotes and chose this company because they seemed genuinely knowledgeable about AC repairs. After an initial estimate from Donovan, Jacob arrived on a Saturday to perform some emergency maintenance and top off our refrigerant supply. A couple of weeks later, two experienced technicians spent several days upgrading our evaporator, condenser, and return air setup. Throughout the process, I had plenty of questions, which were answered by the workers and their manager in a clear and patient manner. While it was an expensive job, we're confident that the high-quality equipment and attention to detail will keep our home comfortable for years to come.

I recently needed urgent AC repairs in Santa Monica, as my unit stopped working during a heatwave. The previous company had scheduled me for the following week, but I required assistance immediately. A friend recommended Donovan, who arrived sooner than expected and promptly fixed the issue. He not only resolved my primary problem but also identified an overlooked issue from the previous company that needed attention. After completing the repair, Donovan checked in to ensure everything was working properly. His professionalism, timeliness, and thoroughness impressed me. I highly recommend Donovan for AC repairs and plan to use his services again in the future.

Had a great experience with this company when my sister-in-law needed to replace her condo's old furnace. I shopped around for estimates and they came out on top - their price was the best option given her fixed income. The whole process went smoothly from start to finish, including the initial inspection and quote, as well as the installation and included 10-year warranty. Jacob, who handled the job, was professional, friendly, and honest. He kept me in the loop throughout and made communication easy. I'd highly recommend this company for furnace repair or replacement - they truly delivered an A+ service that alleviated my sister-in-law's concerns about her new system, which is now efficient and running smoothly.

I've had a great experience with AC Repair & Installation Santa Monica for years after they installed my home's heater system. When my unit stopped working, they quickly identified the issue and offered a cost-effective solution. Donovan, the technician who came out, was knowledgeable and friendly, taking the time to explain his findings as he diagnosed the problem. Throughout the process, I felt kept in the loop with regular updates on what he found and suggested next. The communication between Donovan and their office was seamless, ensuring my needs were met. Overall, I'm extremely satisfied with this service and would definitely recommend it to others seeking similar heater repair services.

A technician arrived promptly to inspect our new air conditioning system in Santa Monica. He methodically examined every component, identifying minor damage caused by the previous owners' pets that had gone unnoticed during our home inspection. After a comprehensive assessment, the technician concluded that the unit was still functioning adequately for its age and didn't require any immediate repairs. He also offered valuable insights into potential signs of future issues and outlined possible future options. It was reassuring to receive an honest evaluation without feeling pressured into additional services, especially with an older system. The experience was straightforward and professional, earning our trust in the company's expertise.

I had a great experience with AC Repair & Installation Santa Monica for my furnace repair. The initial installation had an issue with the heat pump, causing error messages to appear. Donovan visited multiple times to resolve the problem until everything was working correctly. No extra charges were incurred, and they even installed a remote sensor in a better spot at no additional cost. I'm very satisfied with their work - they're reliable, professional, and reasonably priced.

We recently had two separate teams from AC Repair & Installation Santa Monica visit our home. They installed a new air conditioning system, which included updated ductwork for both indoor and outdoor units, as well as a smart thermostat. To be honest, it's been one of the best decisions we've made to improve our living space, especially with California's hot weather.

We also signed up for their maintenance plan, ensuring prompt and friendly service when issues arise or questions need answering. The team that handled our initial installation was exceptional. Jacob, the lead technician, went above and beyond by recalling our house and even recognizing our pets. He was warm, efficient, and took the time to teach a new colleague how everything works.

When we needed assistance with relocating our outdoor unit for landscaping purposes, Donovan proved to be excellent. He carefully set everything up and explained his actions, demonstrating attention to detail. Overall, their customer service and team are truly top-notch – I highly recommend AC Repair & Installation Santa Monica's services without hesitation.

We used AC Repair & Installation Santa Monica for a couple of HVAC jobs at home. Jacob checked that they got the right-sized gas insert for our space and it arrived promptly. The team handled both the installation and cleanup with care. When we had questions about how to use the system, they were happy to explain things patiently. They also installed a mini split in our workshop - same level of professionalism and friendliness from the crew. Everything works like a charm, no issues whatsoever. We rely on this company for all our HVAC needs now. Their service is great, fair prices too.

We had two technicians visit our home in Santa Monica to install a new heat pump system and handle the ductwork under our house. They were courteous and respectful while working here, which was appreciated. One technician was particularly great with our dogs, a bonus. The team left every day spotless, a testament to their professionalism. Both technicians worked well together, communicating clearly and efficiently. Given this experience, I'd recommend AC Repair & Installation Santa Monica for any heating or cooling work without hesitation. Their dedication to customer service and attention to detail is truly commendable.

I'm thoroughly impressed with AC Repair & Installation Santa Monica. When my old AC unit went haywire after I installed a new smart thermostat, they stepped in quickly. Donovan arrived promptly after I called for assistance, and within 20 minutes he diagnosed the issue - it turned out the AC transformer and key valve were on the fritz and needed to be replaced. Despite the system being pretty aged, Donovan was spot-on with his diagnosis and had all the necessary parts stashed in his truck. He efficiently swapped out the faulty components and got my AC humming smoothly once more. Not only did he ensure the wiring was set up correctly, but he also helped me get my smart thermostat working flawlessly. The whole experience was top-notch - Donovan's expertise, professionalism, and friendly demeanor made him an absolute pleasure to deal with. I'd highly recommend their service to anyone in need of reliable AC repair.

We needed to get our old heater fixed and were lucky to find AC Repair & Installation Santa Monica - it was definitely the right choice. Our main guy, Jacob, was spot on: friendly, helpful, and super professional from start to finish. Unlike other places, he actually took the time to inspect our place and figure out the perfect size heater for us. Turns out, our old one was too big and would've wasted energy - Jacob found a better unit that saved us cash upfront and in the long run. He also made sure it'd work seamlessly with what we already had set up, making everything more efficient. The quote was fair and aligned well with others we got. When they showed up, the team was polite, skilled, and left our place tidy. Jacob kept an eye on things and helped sort out any minor issues that arose - it made us feel really taken care of. We're super happy with the service and would highly recommend this company to anyone in Santa Monica who needs heater repair.