HVAC reviews in Santa Rosa, California

4.8 based on 959 reviews Back to the listing
    5

    Ryan and Tylor we’re very respectful, efficient and thorough. They did a really great job. They’re very helpful in explaining to me about my situation. I really appreciate them taking the time to educate me on some things that I needed to know about my filter and when it should be changed , also letting me know how things look in the ducts very satisfied. Thanks guys.

    5

    We had a fire waiting to happen in the duct/vent behind our dryer, and Jordan cleaned it out and showed us how much was there and it was almost scary. He did a great job (very polite, extremely positive person and very helpful) and the company is very easy to work with, I highly recommend them.

    This is how much lint they cleaned out!

    5

    Called them one day, and they showed up the next day!! They were very quick, professional and courteous. Most of all, their job was thorough. My dryer and its duct, which had not gotten any attention for the past 5 years and were in horrible condition, are now good as new. Thank you. I highly recommend Air Doctor.

    5

    Great service every time! These folks are wonderful from the first call all the way through to the end of the service. Great communication, friendly staff, and always leave the home clean!

    5

    Great job Air Doctor. The front desk personnel were very pleasant to work with and kept me well informed. I found the team professional, and efficient. Quality customer service still exists!

    5

    Workers were detailed, neat and thorough! They did a great job cleaning my ducts, And I would definitely recommend them. Air Doctor Office was great to set up an appointment that worked for me! There was no trying to sell me services I probably didn’t need.

    5

    Needed a 50 years old dryer vent cleaned out in mom's house. This company was just perfect for my needs. They pulled it out, replaced the old, tubing. With a shorter more efficient one. Unbeknownst to me the tubing was too long and full of lent and had holes. Cleaned the walls and back of dryer. Blew out through to the outside dusty vent. Very efficient, only took around 30 minutes. Even included a blow out for a small bathroom fan also. $250 for piece of mind from cleaner air to fire safety is a bargain. Thank you for that.

    5

    Great customer service! Called and booked a dryer duct cleaning right away.
    They arrived on time, polite, quick, and efficient!
    Left the dryer lentless and working great!!!
    Highly recommend!!!!

    5

    Brian and Christian are extremely professional, polite, knowledgeable, and efficient. They were able to unclog a dryer event that we had tried multiple times, unsuccessfully, to take care of using a DIY kit. Great service!!!

    5

    Cleaned out our dryer vents and ductwork. Good job, arrived on time and were professional. Only concern is it may be a bit overpriced. $250. They took 20 minutes to complete the service. I’ll ask for a price reduction next time.

    5

    I enjoyed my experience with Air Doctor from start to finish. The communication beforehand was efficient and prompt; the crew were pleasant to deal with (and I liked that they had shoe coverings for the house) and showed me the amount of dust (and bits of insulation) that had been vacuumed out of the ducts; and paying the invoice was a snap (online). And of course the ductwork is now clean!

    5

    A welcoming person at the other end of the phone when I called, put me at ease. She was able to schedule me next day because of a cancellation. The young men were kind, helpful, put extra effort into cleaning the ducts and the floor around. I live in a mobile home and they were more than willing to do their work on my home. I recommend them highly.

    5

    Daniel and Christian were amazing. They showed up right on time, identified the issue with the dryer and even retrieved a brush that was lost in the vent. Would highly recommend Air Doctor for anyone who is having issues with their dryer

    5

    We called Air Doctor this more to make an appointment to get our air ducts cleaned and was able to have it done today! The guys who came out were on time, very friendly and worked efficiently. We highly recommend them

    5

    I always say customer service is a dying art… well Air Doctor is keeping it alive and well. It started from the excellent phone handling with Tammy, scheduling the visit for a very complicated situation with my dryer and venting in San Francisco and the eventual housecall with Alejandro and Daniel. They kept me informed every step of the way, up until their arrival and found a solution when it proved that we wouldn’t be able to access the back of the dryer. They performed the job well above the call of duty and cleaned up the job afterwards leaving no trace behind except for a beautifully working dryer and vent. They were good natured, friendly and communicated with me and my crew onsite- didn’t judge me for not having cleaned my vent in several years. I felt safe and comfortable in my own home, especially as a woman. I will certainly be using them again when I replace my roof and need to clean out all my other vents.

    5

    Second time using this company. The team called ahead with arrival info, showed up having read the prior year’s report on our system and were ready to work. Great result and good debrief afterwards about what they found and recommendations.

    5

    Had another great experience. The guys were on time, professional and efficient, I’ll definitely use Air Doctors again. A few suggestions would be to charge a small cleaning fee, once the machine was pulled back from the wall I realized how dirty it was back there, maybe for a small fee the area around the machine could be cleaned? Also, I’d sign up for a yearly reminder that I was due for my cleaning if that’s something that could be offered as well.

    5

    I think we are going on six years of using Air Doctor to clean our dryer vent. Every single time the service has been absolutely wonderful. Very polite, prompt and communicative technicians. All around great experience every single time!!

    5

    Great service & communication from Air Doctor, every step of the way! Tami set up the appointment to clean out our dryer vent & made sure we knew exactly what to expect. The crew was friendly, professional & efficient. All in all, we had a positive experience & won’t hesitate to use them again.

    5

    Ryan & David came over and did an excellent job cleaning out our dryer vent. Arrived accessed the issue and went straight to work. They were in and out in no time. Appreciate the work yall.

    5

    Highly recommend!!!! Excellent service from scheduling to service provided. Communication throughout was wonderful. Very nice, capable crew that worked efficiently and did a great job cleaning my dryer vent.