Home Services reviews in Santee, California
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GL Pools is consistently professional and responsible. They do excellent work -- could not recommend more highly.
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Austin and the team at GL Pools are top notch! Very conscientious and thorough. They will keep your pool sparking clean!
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GL Pools is my weekly pool maintnance company. Every technician that has come to my house is friendly, knowledgeable and loves my dog!
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Highly recommend. They have been taken care of my pool for over a year now. It is always clean. Very attentive to detail and available for any problems if necessary.
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This company is expensive, but you get what you pay for. Weekly report and pictures of your clean pool and Jacuzzi. My pool has never looked so good consistently. Thank you so much for the awesome work. I really appreciate you and your employees.
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Love GL Pools and all of their personal attention to our pool and our specific needs and requests. Very helpful and respond immediately to any texts/calls. Highly recommend!
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Really unprofessional. Thought it was just maybe a bad day for the guy. But after several visits this company is just not professional very rude employees. They do an ok job but they could do a better job. Really frustrating I have to deal with this. I’ll just make time to maintain myself.
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GL Pools have been a great company to have service my pool, which has always looked beautiful and clean! It would be nice to have the same technician consistently over the last 2 years, but they have all been very nice and great technicians!
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We've used GL Pools since we had them out to inspect our pool when we purchased the home. The team has always does a great job servicing our pool and helped walk us through the different controls, etc. If we've had an issue come up, they have always been quick to respond.
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We had leaking pool equipment and problems with our pump motor. GL Pools diagnosed the problem and recommended the best solution for our budget. They helped us prioritize things we needed to repair along with things we need to keep an eye on and budget for as our equipment is aging and nearing end of life. They let us know about the equipment options without trying to upsell us on things we didn't need. They also provided info and estimates on equipment that we can upgrade later if we want.
We really appreciate their honesty and we have been really happy with the quality installation of the equipment. Our water and electric bill went down and our neighbors are happy with how quiet our pump motor is. I'd highly recommend GL Pools. -
Getting a nice clear photo of my nice clean pool each week is very comforting. I don't have to "wonder if they came". They always come and they always do a great job, boney fo the dog too. Great at communication and very dependable.
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Great operation all around. I receive a summary of the service provided every week via email with pictures showing how beautifully clean my pool and jacuzzi are. They are quick to respond to any concerns or questions I have. A breath of fresh air relative to our last pool service company. Would highly recommend.
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I've been working with GL Pools for my pool and pond service. Very professional and punctual. Oscar does his job well and is very attentive and has good attention to detail. Glad I am using GL Pools.
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The guys at GL Pools are absolute rockstars! They have been servicing my pool for years, and keeping it blue and sparkling, and safe for my family to swim in. Excellent customer service, top notch expertise, and they are great with my dogs!
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Good value, responsive and always reliable. Everyone that we've spoken with has been on the ball and very responsive. We previously had a pool company that did a number in our pool and pumps. Austin and Kyle there are extremely knowledgeable and helped us get back in shape. Thank you guys for your help you have a lifetime customer.
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GL Pools is a great pool servicing company. They always leave with our pool looking great and have notified us of unknown issues and been extremely informative.
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GL Pools has done a great job of not only maintaining my pool and spa but handling any repairs or issues that arise during the year. I highly recommend them for any of your pool or spa needs!
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I have used GL pools now for over a year. At the start (first few months) our time and service person was in flux. It changed from week to week. Over the last 8 months it seems my person has been the same one. He is very polite, professional and thorough in treating my pool. Chris takes the time in the summer to do everything for our pool. The Winter schedule is different and he again works hard and does all
the things I have asked of him to make sure the pool is clean and clear. He shares with me the Cyanuric acid levels with me when I ask and keeping that down has kept the deep dark blue I like from our grey bottom color. Other service providers did poor jobs or didn’t take the job because it was a grey bottom. I have the Delux plan in the summer and maintenance plan in the fall. So far very happy with my pool service. -
We have been using GL Pools for many, many years. They are professional, friendly, and trustworthy. If we ever have a problem with any of our equipment they respond immediately to help us. The very best! We would never change companies after working with GL Pools.
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Find another company. We used GL Pools for a few years. In that time, they twice sent someone out to our working pool for regular maintenance, but when the person left I received an email stating that the pool was no longer working and I needed to pay $150 to have them figure out what was wrong with the pool. It was literally like a ransom note to pay to get my pool working again. My pool WAS working before they came. The first time, we forgave the situation because they fixed it. The second time, after threatening to make them pay the bill for another company to come fix it, they came and fixed it. It literally took minutes and was a simple spring that the technician must have moved when he was cleaning the pool. Now we are with a new pool company!
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The GL Pools staff are super friendly and happy to explain what needs to be done. Our service Rep Jeff is absolutely amazing. Very friendly and very knowledgeable and professional. I would highly recommend GL Pools for your service needs!