Plumbing reviews in Shadow Hills, California

Free Flo Rooter & Plumbing has once again came to our rescue. We had a leak from an exterior copper pipe and because there was no shutoff valve for that pipe, we had to shut off the main water line for the entire property. It was bad timing because we have guests visiting. Free Flo identified the issue and explained that the original (3 yr old only) piping was installed with a very low quality type M copper piping causing premature corrosion, thereby causing the leak. They were able to install a new shutoff valve so we can turn the main water line back on for the house while we wait for them to replace the 60ft low quality type M copper. They really took the time to explain everything. I could not be happier with the services provided.

This is another review on the 2nd part of the service. Ben, Patrick and their team came out today to excavate and replace approximately 76ft of copper pipe with signs of premature corrosion, starting with 2 pinhole leaks that we discovered this past weekend. They also installed two drains and serviced my tankless water heater that was starting to show a change in water quality. The crew was on time and worked efficiently. They left the worksite clean. I could not be happier and highly recommend anyone needing a plumber or rooter.

As new homeowners, we had no idea where to start when our water heater started acting up. Free Flo Rooter took the time to explain our options, including cost-effective repairs versus full replacement. They never pushed us to spend more than necessary. It's rare to find that kind of honesty. We’ll absolutely be calling them again.

Andrei did a great job. He redid our pipes because the original piping was causing issues. He installed a new garbage disposal (we purchased) ahead of time. He was in and out in about 35 minutes. He is very professional, clean, and respectful of the property. He took his shoes off outside without even being asked. Afterward, he cleaned everything, checked for leaks, and told me to call in a few weeks to make sure everything was going smoothly. These guys are my plumbers from now on!

Again, Free Flo came through for us! This was my first time working with Patrick, and it was a great experience. He came out to fix the flange on my toilet and was incredibly professional from start to finish. Not only did he complete the job efficiently, but he also took the time to explain everything in a way that was easy to understand. I never felt rushed or unsure about what was happening.

He left the workspace spotless, which really shows how much he respects his clients’ homes.

Free Flo is the only plumbing company I turn to for help. I highly recommend giving them a call, you won’t be disappointed!

Installation was quick & easy. Response time & communication were excellent. Made the extra effort to treat our hot water issue as a priority.

I have been using Free Flo Rooter Plumbing for over 12 years, and every time I have been very impressed by their professional approach and timely work. Ara recently provided some service at my home, and he did all the work in a timely and efficient manner. I would recommend Free Flo Rooter Plumbing to anyone needing plumbing services.

There was a leak under the kitchen sink.
It turned out that the faucet head was leaking, causing water to back up all the way under the sink. Patrick and Elijah were knowledgeable and quickly diagnosed the problem, and they replaced the faucet with a reasonable quote.

I received a prompt response from the company. They were not able to come the same day that I contacted them but I was able to schedule an appointment for the very next day. I was experiencing toilet problems in both of the bathrooms and the service sink in the laundry room due to root incursions from the trees in the back yard. Steve arrived a little earlier than the appointment window. He was able to assess the situation and provide a diagnosis. The method that had to be used to perform the cleaning needed Steve to call for assistance from another plumber. After the help arrived, they were able to correct the issue. I was very impressed with the quick response and professionalism. I would recommend them for your plumbing needs.

Patrick was awesome. Super professional and effective at unclogging the shower drain. I like how easy the communication and payment process was. Support this wonderful family run local business - Pasadena is so lucky. Happy to call them again to help me with plumbing problems and projects.

Steve is terrific. He is both professional and nice. He has done both Drain cleaning and plumbing services for my house and the work has been excellent. I recommend Free Flo Rooter and Steve highly.

Steve from Free Flo Rooter is always very professional and complete the job clean and great. He always gave professional recommendation based upon his extensive experiences. He did fix our issues.

I needed a toilet fill valve replaced. They came within an hour of my calling. The technician Ara was very nice. He did the repair at a good price. I will definitely use this company again.

Ara called when he was 30 minutes away and was very fast and knowledgeable. He replaced the fill valves on 2 of our toilets. He gave us a few recommendations for a new toilet so that we can do some research for the future.

Danny was absolutely amazing! He was fast, efficient and knowledgeable. 100% would recommend this company. Very transparent!

Extremely knowledgeable very professional.. had an issue with the water heater for one of my rental properties called them they knew immediately what was wrong and resolved it in a couple hours... i highly recommend them for any scope of work...

This is my 4th time using Free Flo Rooter and I am so happy to have once again. They are so professional and on time. They are also transparent with their prices and timeliness. I definitely recommend them for any plumbing needs.

Patrick repaired water valves under bathroom sunk. He arrived early ( called first), quickly diagnosed the issue, clearly communicated the necessary fix, and efficiently performed the work. Great experience and we will be requesting Patrick for future projects.

I’m on my last few days of moving and of course the toilet stops flushing! One added stress that came with having to deal with moving. But then Ara came only a matter of a few hours later and fixed my problem within minutes! I’m so relieved and grateful for his service and would highly recommend Free Flo for all your plumbing needs!

Such a relief to find a capable, trustworthy plumber. We used free flow the last two years and they do an amazing job and no price gouging, which is so refreshing. Thanks Ben for coming out right away and making my life so much easier. Appreciate you.

The best plumbers! I've hired them a few times now. Most recently they replaced my broken faucet and sink valves. Top notch service.

The guys from FreeFlo Rooter are exceptional. Steve and Danny are true professionals in every aspect of plumbing. What initially appeared to be a toilet backfill issue causing a ceiling leak was accurately diagnosed as a problem with the pipe beneath my house. Instead of breaking through my flooring, they accessed the pipe from outside the home. They brought in a crew to drill through the cement and clearly demonstrated how tree roots had penetrated the piping.

Despite it being around the holidays, they worked hard to get the job done. I am more than pleased with the quality of their work, their communication, and most importantly the final result. After completing the job, they thoroughly cleaned up the area. I could not recommend them highly enough.