HVAC reviews in Sherman Oaks, California

I'm thoroughly impressed with Kilowatt. Dean is a stand-out - he's genuine and fair. His team is top-notch, and it shows in the quality of work. Notable shoutouts to Dean's assistant Vernon and the installation crew, who all clearly adore him. You can gauge a person's character by how much their employees appreciate them, and that's evident here. The new furnace and AC installation were done with professionalism and attention to detail, including clean-up. Trust me when I say you won't be disappointed - give Kilowatt a call for an honest assessment and a great experience.

Kilowatt exceeded my expectations in every way. Dean was exceptional, taking the time to thoroughly explain how his recommendations would resolve our heating issues. He offered a more personalized service than my previous provider, who only focused on routine maintenance. I wholeheartedly endorse Kilowatt - they truly deliver top-notch service.

This company is refreshingly upfront and doesn't try to push anything on you. I'm looking forward to using them for all my future heating and AC needs.

To give more context, after the home warranty's annual inspection, I started getting a whistling sound from my furnace. Francis came to visit at the exact start of the window and was able to fix the issue and clean a sensor. What impressed me most was his honesty - he didn't try to sell maintenance contracts for an almost 30-year-old system, nor did he push me towards replacing it. I'm glad I'll be installing with Kilowatt when the time comes.

I had a great experience with this company for my air conditioning repairs. From the start, the technicians showed up on time, were friendly, and got straight to work.

They quickly identified the issue and fixed it promptly. What impressed me was their focus on getting everything just right before leaving - they clearly wanted to make sure I was satisfied.

The service team were also very considerate of my home, ensuring that everything was left tidy and clean afterwards. Their positive attitude and clear communication made the whole process hassle-free.

If you need air conditioning repairs, I'd definitely recommend this company - their blend of technical expertise and customer-focused approach sets them apart from others!

Kilowatt initially did a great job installing our old unit. However, when we needed a new one, they didn't offer the best deal and we switched to another company that provided similar service at a lower cost.

Kilowatt's customer service is top-notch - they should be leading seminars on the subject. Their reps are consistently friendly and knowledgeable, while their technicians are prompt, skilled, and courteous. They're reliable and respectful of customers' homes, taking care to leave no mess behind. The heads-up text with a photo of the technician arriving is a nice touch. When I needed a new HVAC system installed, they not only got me set up but also helped with rebates and payment plans. Their entire process was seamless, and I'm grateful for their service.

Kilowatt replaced our HVAC unit after it failed during a sweltering heatwave in 2020 - no small feat considering the unusual delivery logistics. The tricky task of getting the new unit from the street to the far end of our two-story roof was handled with ease by Dean and his team. Their professionalism shone through, making us grateful for their services. If you need reliable heating and AC work, Kilowatt is a top choice - we won't hesitate to recommend them.

The technician arrived promptly, demonstrated expertise, and showed a pleasant demeanor. We've been satisfied with their services over time.

The team that replaced our heat pump did a great job - clean, fast, and efficient. They worked hard and kept us informed throughout the process. A big thank you to Hector, Joe, Armando, and Jose for their professionalism. We'll definitely be calling them again soon.

They showed great expertise and presented multiple solutions to address my concerns.

Technician arrived promptly, was highly professional, extremely friendly, and provided excellent assistance. Always a delight to work with this company.

Had a thorough inspection and it's worth every penny. They keep my plumbing system in top shape, and I appreciate their professionalism.

The service representatives arrived on schedule, were courteous, and presented a professional demeanor. They took the time to address my concerns, making me feel at ease with their responses. This service has earned my appreciation.

I had a great experience with Kilowatt Heating Air Conditioning, purchasing two mini split units through them. The service and installation were excellent. Very satisfied with the work and product, which has been running smoothly. Will definitely be using them again for future replacements.

We've been with Kilowatt for over 15 years now. Their customer service is top-notch - they respond quickly, even on weekends or late at night. The technicians are reliable, efficient, and courteous. They resolved an issue I had overnight and it was fixed by the next morning - excellent service.

Had a fantastic interaction with Byron Montufar. He showed up on time, was courteous, and extremely assistive. A stark contrast to my struggles with my current home warranty provider, First American Home Warranty, where I've had a complete disaster of an experience, but Kilowatt has been a pleasant exception.

Our recent experience with Kilowatt Air Conditioning Heating & Electric was exceptional from start to finish.

The initial inspection by Francis set the tone - he was extremely thorough, explained everything clearly, and showed a great deal of professionalism. Meeting with Dean further reinforced this impression; he too was professional, never making us feel hurried or pushed into anything. He took the time to answer all our questions, putting us at ease about the entire process.

On installation day, Hector, Joe, Jose, and Armando arrived right on schedule. They worked meticulously, covering everything in drop cloths and taping walls to ensure no damage was done. Throughout the job, they were courteous and happy to address any concerns we had. Dean even checked in during the project to guarantee everything ran smoothly.

Given it was a complex installation, Gio also lent a hand, maintaining the same level of politeness and professionalism as his colleagues. The team made sure to clean up thoroughly after each day's work, leaving our home looking as if nothing had happened. When they returned the next morning, they were prompt and well-prepared once again.

Hector took me through the new thermostat in detail, explaining all its features. After completion, the house was left spotless.

We're extremely satisfied with the whole experience. It's clear Kilowatt genuinely cares about their customers. We now have them locked down for our maintenance needs and highly recommend them to anyone seeking reliable, respectful, and knowledgeable service.

Kilowatt Heating and Air Conditioning arrived yesterday for a maintenance check on my AC, and I'm extremely satisfied. The technician showed up right on time, presented himself professionally, and demonstrated in-depth knowledge. He thoroughly explained the process, ensured everything was working smoothly, and left with a job well done – excellent service from start to finish; I highly recommend this company.

I recently had a great experience with this home services company. They were very responsive, even on weekends and after hours, which showed they truly cared about their customers. The team was upfront and accommodating throughout the process. When our old AC unit stopped working, they kindly lent us a portable one for our baby's room until the new system could be installed. Their work was thorough, efficient, and well-executed. They brought in extra help to finish the job on time, handling tasks like installing a new condenser, replacing the furnace, creating a new heat return, and operating heavy equipment from a roof deck. Overall, I'm extremely satisfied with their service.

I've been relying on Kilowatt for years, and they consistently deliver a top-notch experience. Their professionalism and punctuality are impressive. Francis Dubon stands out - he's exceptionally skilled, courteous, and genuinely concerned about ensuring everything meets my needs after each visit.

Kilowatt Heating & Electric does an excellent job with AC replacements. Their team was professional from start to finish, with knowledgeable workers who got the job done efficiently.

The installation went smoothly, with the crew arriving on time and completing it quickly while keeping the area clean. They ensured everything was set up correctly before leaving.

The new unit is performing perfectly, making my home cooler, quieter, and more energy-efficient than ever. I also appreciated their technicians' respectfulness and courtesy throughout the process.

If you need a reliable, high-quality AC replacement service, Kilowatt is worth considering.