Reviews of local pros in Soquel, California

Perfect experience getting a new water heater. They were efficient, competitively priced, and really friendly. They explained everything, came on time, and did a great job.

Would recommend them with no hesitation!

I had the good fortune of contacting Expert Plumbing to resolve a constant underground leak on my property. Expert Plumbing dispatched Moe the next morning. Moe punctually arrived and we discussed what I thought was the issue. After investigating and shutting off the many valves we found the leak was in a largely abandoned irrigation line.
We discussed the return on investment of finding the leak and making the repair relative the the usage and ultimately I decided to simply keep the valve inactive.
So, really a simple call but Moe and Expert Pluming were responsive, professional, their pricing seemed reasonable, and friendly.
I highly recommend Expert Plumbing.

We needed to have a toilet replaced. The team was able to diagnose the problem quickly and gave me multiple options on how to correct it.

Very happy with the service.

Thank you Ariel and Jose for fixing our problems.

Expert Plumbing, and Ariel were great! Good communication about the issue and resolution to my drainage problem, and also good communication from the office on the scheduling and arrival time. Very pleased with their professionalism, and would recommend their services

Excellent customer service. Reasonable pricing. Quick service. Ariel was my technician and he did a great job with all aspects of the install. Highly recommend.

Jared and Jose were amazing! So professional and knowledgeable. They were on time and communicated clearly about everything they were doing for our water heater. As well as everyone I worked with at Expert Plumbing was very professional and super timely. I would highly recommend Expert Plumbing!

I'm extremely pleased with and highly recommend Expert Plumbing, who recently replaced my gas water heater. Very knowledgable, professional and friendly every step of the way - from estimate, to installation, to city inspection, they handled every detail. Onsite manager Moe, business owner Talal and office team I interacted with, Miguel and Sara, are excellent communicators, quickly accessible and patiently answered my many questions via phone, email and text! Punctual, smooth installation by pro team. I had felt overwhelmed by this new project, got estimates from 5 other companies and very glad I chose Expert Plumbing.

I phoned Expert Plumbing on a Wednesday, and Moe came out to my house the next day to assess why my 25+ year old tankless water heater had stopped working. It was clearly at the end of its life cycle, but he was able to coax a bit more life out of it until he could install a new one. On the following Monday he, Ariel, Jared and a helper (I'm sorry, I for get his name) came to my house. They removed the old water heater from my attic and plumbed and installed a new one on the outside of my house. They said that if the old one had leaked in my attic, the water damage would be sever to the ceilings, walls and hardwood floors.

The work was done quickly, and professionally. The crew was friendly and extremely considerate to keeping my house clean while they worked both inside and outside. By the end of the day, they were finished with the work. Ariel explained everything they had done and what I would need to do, if anything, in the future.

I would highly recommend Expert Plumbing. They did a great job!

Jim Vandegrift
Santa Cruz, CA

I have a mini split heat pump system that was leaking freon. I had someone else work on it, and weeks later it stopped working. So I decided to call the furnace room to have them come out and take a look at it. Maddy was the tech worker who came out to check it out. Right away he spotted what he thought was wrong with it. He showed me what he suspected, and I agreed that made total sense. Once he took the fittings apart, the problem was evident. I highly recommend this company for their quick diagnosis of the problem and friendliness.

Great! 5 star!

Excellent service. They come once a year to clean and tune up our furnace. Everyone is very nice and helpful.

I have used them for service and just had a new furnace and ducts installed. I am very pleased with all aspects, price, service, attention to detail.

They are horrible at driving. Aggressive, break traffic laws. Bad neighbors on the road.

I contacted them via their site and they promptly got back to me. The person on the phone was polite and accommodating. The tech that came out was also polite, knowledgeable, and patient. All around professional company.

Greg taught me how to get up there open the wall unit and clean the screens. Very pleasant and professional, was willing to let me watch and explained stuff to me.I like to see how things work!

Greg gave incredible service. Good communication and even wore booties inside to protect the floor. This, to me, was such a considerate touch. Efficient and kind. Highly recommend!!

Thank you Ryan for making the changes on my heating unit. You responded to our issues in a responsible and professional way and we appreciate that. You and your crew did a wonderful job five years ago and again today. This company is truly the BEST choice for heating/ac in the area. You’ve been my choice for three different homes and I can’t wait to use your services on my fourth. Thanks again for your help.

A few months ago my furnace went out which wasn't a surprise because it was the original one in my house that was built in the early 80's. I called a few places to get quotes including The Furnace Room because a friend had recommended them. Got a few quotes, one bigger name place didn't even call back, and these guys gave me the lowest bid. That wouldn't have made me automatically go with them but when Morgan came out for the estimate I could tell he knew what he was talking about, was very thorough explaining things, and pointed out a few hurdles he'd have to go through to get the newer furnace in the space that the smaller & older one was in. He just installed the furnace today and it works like a champ compared to the relic that was there. One of my big pet peeves is getting an estimate and then having a bunch of "unexpected" things added to it in the end. Not with these guys. Bottom line is they gave great customer service, did an awesome job, and their quote was considerably lower than the other ones I got. One last little plus is I like to support smaller locally owned businesses based on the principle, but they also had the feel of a friendly family owned business which was awesome.

Everything was easy. The office staff was super friendly. The technician arrived on time. He was professional, knowledgeable, and very helpful and explained everything simply. He performed the duct cleaning service for our 4 split level home. He made sure to leave our house clean. They even performed the job under the estimated price. Great experience. Totally recommend!

The Furnace Room cleaned the ducts in our 2-story house and installed a Bryant MERV15 rated filter on our existing furnace. The results are amazing, as clean filtered air is instantly felt as you come indoors from the woods and countryside where we live. We were so pleased with the service and the results that we went a step further. The Furnace Room then planned and installed a Bryant mini-split air-conditioner/heater in the attic above the kitchen/great room using again the high rated filter system. It took four days of intense work (under the house to pull a new electrical circuit line; in the attic to install the air handler, filter, and ductwork; in the house to install vents and air returns; on the roof to run refrigerant lines, etc.; and outside the house to install and connect the compressor). In addition they installed two Ecobee thermostats (one on the old furnace system and one on the new mini-split system). The technicians arrived on time every day, were professional, flexible, competent, and unfailingly good natured. They took into account adjustments that we requested along the way. Their work was flawless. They thoroughly tested the system and ensured we were comfortable with its controls before they left. We could not be more pleased. Profound thanks to Ryan and Ben who planned the whole thing; to Chris Q and Douglas who executed the plan to perfection; and to Jen and Nissan in the office who took care of our paperwork and listened so well!!

Super job. They did an immediate repair the replaced my 25 yo furnace with no hassles. The crew was very careful of the property. Didn't damage my floor, and installed the furnace in the attic with no mess. They left behind a well organized attic with the venting all earthquake strapped. Excellent job on adding an AC unit using cost effective means to get the power there. All work to code. They even did a follow up visit to make sure everything is working and I knew how to drive the thermostat. Estimate was comparable to the others I received. No worries about recommending them to some one needing furnace and AC repair or replacelemt.