HVAC reviews in Sunland, California

I recently hired American Home Shield to diagnose an HVAC issue that was causing our system to cool inadequately and hold too much moisture. Unfortunately, the technician who came out seemed disinterested in addressing the problem and claimed not to handle issues like this. When I explained the situation, he became dismissive and left within a short time frame. Despite numerous days passing, American Home Shield still hasn't uploaded their diagnosis report to AHS, further exacerbating the issue. Their subpar service has now led to an even longer wait for qualified technicians to fix the problem.

As an apartment building owner, I've had a frustrating experience with multiple contractors in the past. However, a friend recently recommended LA STANDARD HVAC, so I gave them a shot. I'm glad I did - they've exceeded my expectations.

LA STANDARD has been handling my maintenance and installation needs, and I'm thoroughly impressed. One thing that stands out is the owner's professionalism and work ethic. He's a great guy who seems to genuinely care about his customers.

This company was brought in by Old Republic Home Warranty to service an HVAC issue at one of my properties. The unit had stopped cooling for over a week, prompting a visit from one of their technicians. They claimed everything was fine, but we knew that wasn't the case. A week later, the system failed completely and we got a second opinion, which confirmed the compressor was out. I called them back to have them re-inspect the unit, but they refused to do so. Their lack of professionalism and incompetence are glaringly apparent.

We were misled by the technicians' initial statements, which contradicted what our dispatch office told us. Throughout our efforts to resolve this claim, the company owner became increasingly aggressive, using profanity and threatening our family. This outrageous service experience has left a sour taste - they've been unable to fix our A/C for over a month and a half now.

The technician showed up on time and got straight to fixing the problem. They even offered some additional tips for improving our system's performance. Overall, it was a positive experience having them at our place.

These guys were absolutely atrocious. A home warranty recommended them and it took a staggering 5 days for their first appointment to be scheduled. When the technician arrived, he claimed there was an issue with our system due to a programming error, but wouldn't elaborate further. I've since called five times, only to be told each time that they're waiting for the technician's report from previous calls - which dragged on for about 2 weeks. The latest call left me in disbelief when someone in the office stated there was nothing wrong with my system and the case was closed. They refused to revisit it, telling me I'd have to contact the home warranty for a second opinion - but they won't take action. Not once have they followed up or communicated with me; I wouldn't trust them with my worst enemy's business.

Artur was super friendly and did a great job quickly. He's definitely the one I'll call again next time.

Technicians did a great job installing the AC at our academy - it was easy and efficient. The kids love being able to study in comfort now that it's finally cool. Appreciate the professionalism shown during the installation process.

This company is a complete disaster. Trying to reach them through their contact number leads to an automated answering service, making it impossible to speak with a real person. Messages also go unreturned, leaving you hanging. When they arrived to service my HVAC, they simply turned on the switch without addressing the issue at hand. The system failed just two hours later, and I've yet to receive a rescheduled appointment after two weeks. My current temperature reading is a scorching 111 degrees - a stark reminder of their ineptitude. Avoid this company at all costs; their customer service is atrocious.

The technician was top-notch - courteous and knowledgeable. However, the scheduling was off; they're too flexible, resulting in wide appointment windows. My 9am-2pm slot was generous, but I wasn't thrilled about it being so late-ended. A more streamlined schedule would be appreciated.

Our heater gave out. We called LA Standard HVAC for help. They sent a guy who fixed it fast - really quick. He's skilled and nice to deal with. We're glad we chose them.

George from LA Standard arrived right on schedule. A great start. He swiftly identified a faulty capacitor - impressive that he had a replacement part in his truck! Further inspection revealed degraded wires and a damaged terminal block/relay, which he also happened to carry. After replacing the relay, resetting the breaker, and... voila, cold air returned.

George was friendly, efficient, well-prepared, and knowledgeable throughout. His professionalism was evident from start to finish. I'll definitely be recommending him to my home warranty company if I have any future HVAC issues.

My AC unit died during a sweltering heat wave. My insurance company sent LA Standard HVAC to fix it. The contractor arrived promptly, identified the problem right away, and had the replacement part ready. They fixed it fast. I'm very pleased with the service and would definitely recommend them.

I had a completely unsatisfying experience with this company. They were listed as one of my home warranty's preferred vendors, but it took an unacceptable amount of time to schedule a visit - five days passed before the technician arrived. When the tech showed up, they claimed that there was a problem with our system, but wouldn't elaborate further. I followed up multiple times to get more information, and was repeatedly told that the technicians' report would be sent soon, but it took two weeks for anything to happen.

Finally, on my fifth call, I spoke with someone in the office who dismissed my concerns and stated that there was nothing wrong with my system. They effectively closed the case without providing any resolution or explanation. The only option they offered was to reach out to my home warranty company for a second opinion - but it's clear that they won't take responsibility for their mistakes. Throughout this entire ordeal, I've been left in the dark and completely uncommunicated with. This company has lost all credibility in my book, and I would advise others to steer clear of them.

Had a home warranty issue, got scheduled in under 24 hours. Technician showed up on time and was pleasant. Identified the problem quickly and had it fixed/replaced parts within 30-45 minutes. The AC is working great now. This company was easy to deal with and I'd definitely use them again.

LA Standard HVAC got our schedule and installation done efficiently. The technicians were prompt, professional, and made quick work of setting everything up. They kept me informed throughout the process and ensured everything worked as expected. Arthur and George are reliable and competent - I'm glad I chose them for my needs.

This HVAC company is by far the worst I've dealt with. Their service was completely unprofessional, unethical, and fell far short of expectations.

This contractor got it spot on. Their tech was top-notch, sorted out a wonky AC motor pronto, and left us satisfied with the outcome.

We'd give zero stars if possible. The technician from our warranty company visited and said our refrigerant was low, promising to return the same day. However, he never showed up. When we called him back, he claimed no schedule conflicts and couldn't help us despite the heatwave and my pregnant wife's needs. It's 83 degrees in our home with no AC. We're extremely dissatisfied with this service. This company should seriously improve its performance to match its advertised capabilities.

AVOID THIS COMPANY AT ALL COSTS

I hired them through my home insurance, and the technician finally showed up after an excruciating delay of over a week. Their initial assessment was that the compressor was broken, but I had to follow up multiple times - via phone, email, and text - before I even received a report. The problem with "rodent" damage in an area clearly protected by chicken wire wiring doesn't add up. A second opinion from a reputable third-party HVAC company revealed that the issue is actually sun damage, which is a common problem. To make matters worse, the technician's subsequent report deliberately omitted this fact to avoid having to cover it under my insurance policy. I'll be fighting this decision all the way, but trust me - DO NOT RISK IT WITH THIS COMPANY.

My technician did a great job. He exceeded expectations by being knowledgeable and explaining what he was doing. Prices were also good value for the service provided. Overall, I'm very satisfied with the experience.