Appliance Repair reviews in Tarzana, California
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Saved me several times now! I've used Raptor a few times now for my clothes dryer, washer, and refrigerator.
May 2024: Fixed it again! My washer would fill up with water when not in use. They sent a new technician out to fix it. And done! The technician and people at the office are very polite and professional. Will continue to call them as my go to appliance repair company!
Jan 2024: My washer pump decided to fail this time. This time Alex came out and replaced it. Every technician they have sent has been very polite and professional. I appreciate them greatly!
Previous Review: After the recent power outage my refrigerator didn't start cooling (it got to 60°). They came out on the next business day and got it running again. They've always been very personable, professional, and get the job done quicky. I highly recommend them. -
48” Viking panel ready side by side install with panels to be mounted
The two fellas that came were fantastic!!
It was complicated and the did it perfectly -
Fantastic job! Coming in one hr after my call for repair washing machine. Professional. Doing job fast and clean everything after work. Ask for Alexander M.
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I called several refrigerator service providers when my compressor stopped working and I urgently needed help. Edward at Raptor was the only person who advised and helped me to get a new part for free through my warranty (I didn’t even know I had one since it’s a used fridge). He told me exactly what to do and saved me so much money on the part. He also offered a competitive price for labor and was available quickly. He was also responsive after the repair when I had a question. Completely recommend!
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I had an urgent issue with my home appliance and needed quick, reliable repair. I reached out to Raptor Appliance Repair since I've used the in the past and can't be more grateful with the service I received. The response time was impressive, my appliance repaired efficiently, and most importantly the price for the repair was fair and transparent with no surprises. Raptor Appliance is a shining example of professionalism, expertise, and outstanding customer service. They've earned my trust and five star rating without a doubt!
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I want to thank Danny's technician for repairing my Miele refrigerator. The refrigerator didn't start the compressor. The technician repaired it on the same day. I'm very glad that my products haven't gone bad.
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A Thank you to Raptor Appliance Repair for repairing my refrigerator, which died suddenly. Paul the technician is smart, careful, and diligent and knows what he is doing. I am grateful to again have cold and frozen food and a refrigerator that is now operating better today than it has in the last several years because of the special attention and time he took to do it right and bring the unit back to its original performance levels. The telephone and admin staff of Raptor Appliance Repair are also excellent and stay on top of things when it comes to scheduling, which is also greatly appreciated.
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The digital relay board in my electric oven needed to be repaired or replaced with a new one. I made quite a few calls to other companies before I spoke with Edward at Raptor Appliance. He told me that he could repair the electronics in the board rather than buy a new one which was very expensive. Just the way he spoke to me I knew right then and there he was the right choice. His knowledge and experience came through in our conversation. Edward came by on a Friday, took out the relay board and said he would have the work completed and fixed by Monday. I was amazed that he would complete the repair over the weekend. He was back on Monday with the fixed relay board. He spent time making sure that it was working to perfection.His dedication to making a customer happy is above and beyond. Don't look any where else other than Raptor Appliance if you want the best there is. Fabulous company run by an experienced and honest man.
Harvey Greenberg -
Amazing Viking Repairman!!! This is the third time I've used them. These guys really know and understand Viking appliances. Alex was extremely professional and just an all-around great guy. He had previously fixed my Viking refrigerator and this time around he was able to save my Viking dishwasher with a super affordable drain pump. I was afraid I would have to spend thousands on a new Viking dishwasher. But for a few hundred dollars he came to the house took the part out ordered me a new one came back and installed it a few days later. I have used other Viking repairmen in the past. They're not many of them, so they were super expensive and a little bit arrogant. I am so grateful for Raptor appliance repair. I cannot say enough good things about them and highly, highly recommend them.
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My dishwasher has been broken for a while due to busy life. Haven’t had time to address it this morning. I called. Raptor, appliance repair and within a few hours they were at my place professional and on time. And within 10 minutes, my dishwasher was working perfect I’m very happy and pleased with their professionalism. Definitely will use them again and refer to other friends and family.
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Raptor Appliance Repair to the rescue. My washer went out on me. And Edward was so professional. He responded immediately and was at our home quickly. He diagnosed the problem and repaired so quick. Hes affordable and very reliable. I would definitely recommend to anyone and everyone.
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Raptor was recommended to us and now I totally understand why !
Terrific service . Done with care and within an hour . What a value add to our kitchen !
The Roth’s -
Amazing experience, I needed to fix my washing machine and was stressed. These guys came in and got the job done. Everything was quick, easy, efficient. They came same day, gave me a reasonable price, knew exactly which parts I need and where to find them. 100% would recommend
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Very positive experience! The team scheduled my range install same-day: called at 9AM, their technician, Edward, was out right at 2P as promised. He installed our range quickly and expertly, including a conversion from gas to propane. Excellent workmanship, excellent customer service. Highly recommend.
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Professional, on time, knowledgeable. I can't say enough good things about Raptor Appliance Repair. A one stop shop for anything appliance repair. Fixed all our issues and even the ones we did not know about. Highly recommend them !!
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To start I chose Raptor for their convenient service fee and I want to say Thank you to Raptor for fixing my dryer. Ilan was quick and efficient. I still had a concern after he finished repairs and he was kind enough to come back. It's hard enough to trust someone in their line of business, but Ilan was able to reassure us it was working properly after repairs.. Kira was also amazing in making sure we were taken care of. Thank you Raptor.
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My technician was on time, very polite and extremely knowledgeable. The did a great job repairing our appliances.
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Thank you Anthony for a job well done ! My dryer is back and well repaired.Raptor Appliance Repair has the best technicians and I highly recommend this company.
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Edward came to my house to fix my Thermador oven range and he quickly diagnosed the issue and discussed the required control panel needed and the cost was able to get it the next day resolve the issue. He was very knowledgeable and communicative and on time and applied the service visit to my total cost and more importantly got my range up and running. Thank you. Will for sure be using them for all my appliances needs in the future. Highly recommend them.
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Nick from Raptor Appliance recently repaired a washing machine in one of my apartment units, and I couldn’t be happier with the service. He quickly identified the problem, clearly explained the repair needed, and kept me updated while the part was on order. When it arrived, he returned promptly and completed the repair with skill and professionalism. We manage multiple buildings and could hire anyone, but Nick has earned our trust with his knowledge, reliability, and great communication. Highly recommended!
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I searched Google for LG dryer repair and called a few companies, Raptor was one of them. At first I was uncertain because they were listed as Superior Santa Monica Appliance Repair without any customer reviews. However, they sent me a link to their Raptor Appliance Repair website which had many 5 star reviews and they were very responsive to my dryer issue via texting and my photos. They had a repairman, Paul, here the same day and fixed the dryer. Paul was very fast and efficient. He immediately disassembled the stack dryer in a tight space and worked through several diagnostic trials until he discovered the problem and fixed it. I was impressed how he worked and would use him again for any other appliance repairs.