HVAC reviews in Tarzana, California
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Energy HVAC Services delivered top-notch service from start to finish. Their team is exceptionally professional, knowledgeable, and efficient. The installers showed clear expertise and did a superb job on the installation. Timeliness and attention to detail were also impressive. Without hesitation, I recommend them for anyone seeking reliable HVAC solutions.
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I was impressed with Brett's thorough assessment and helpful recommendations on improving air flow. He took the time to check everything carefully, providing sound guidance that put my mind at ease. The service has been top-notch.
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I'm thoroughly impressed with my new HVAC system and the exceptional service provided by Fleetwell Air Conditioning - Heating & Plumbing. The old system was on its last legs, having been patched up multiple times – it was time for a complete replacement. From initial consultation to final installation, my experience was outstanding.
From Scott Hardy's clear explanation of the quote right from the start, I knew I had found reliable and transparent professionals. The upfront pricing gave me confidence that there were no hidden fees or surprises down the line. Scott took his time selecting the perfect system for my home, explaining every detail and the process involved. During installation, he ensured everything ran smoothly by closely monitoring the crew led by Wilson.
The installation crew arrived on schedule, covered the floors with protective coverings, and worked efficiently to complete the job quickly. Throughout the entire process, Scott, Wilson, and their team were professional, respectful, and courteous. What truly sets Fleetwell apart was their attention to detail – they went above and beyond to ensure every component was installed perfectly.
Even after the installation, an unexpected issue with lines inside my home/attic was discovered. Scott, Wilson, and Eli (the company's owner) came out to investigate and were never seen that particular defect before. To fix it, they replaced the copper lines at no extra cost and completed the work promptly on a Sunday! I'm incredibly grateful for their dedication.
The new system is performing wonderfully – running quietly and providing a comfortable temperature in my home. If you're looking for top-notch installation, great prices, and an exceptional experience, Fleetwell Air Conditioning - Heating & Plumbing should be your go-to choice. -
I needed urgent furnace repair after my heat stopped working overnight. They responded promptly, making it hassle-free to get assistance quickly, which impressed me. The technician's swift action restored warmth to the house - a welcome relief on a chilly night.
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My dad had a heater maintenance visit after hearing unusual noises. The technician caught an issue early on and fixed it, providing excellent service that gave us good peace of mind.
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Our technician was detailed in his assessment of our AC system, explaining what needed fixing and what couldn't be done. After 23 years of service, it was clear that replacing the entire unit was the best option for us, and we're glad we followed his recommendation.
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I recently hired Scott to assess my air conditioning replacement options, and I'm extremely satisfied. Scott was detailed, courteous, and had an excellent demeanor - even my dog seemed to enjoy his presence! The cost was in line with other quotes I received, but it was their zero-interest financing deal that sealed the deal for me. It greatly influenced my decision to choose them over others. So far, everything has gone smoothly and I'm excited to move forward with the installation.
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I got great service - courtesy, on-time, and a fair price. The technician was thorough and left me feeling confident in their work. Will definitely choose Fleetwell HVAC again.
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Ivan was top-notch - he gave a heads-up before arriving, was extremely courteous and professional, delivered excellent work, and took the time to explain what he'd done and show me the results.
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I hired this company for air conditioning repairs and cleaning after seeing their ads touting honest service with no upselling. Unfortunately, my experience was far from it. The technician didn't provide clear explanations or documentation of the work done, instead using the opportunity to push a brand new AC system - a pricey upgrade of around $10,000. The process felt more like a sales pitch than actual repair work. They charge for the service visit, but it's clear their focus is on selling replacements rather than fixing the issue. Their ads are misleading compared to what you get.
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I had a positive experience with Brett Smith from this home services business. He broke down my current setup in a way that made sense to me, explaining both the issues I was facing and what would be required for a replacement system. His thorough explanation covered everything I needed to know, including the cost of the new system, which helped me make an informed decision due to concerns about climate change. Brett's expertise and clear communication earned him my trust, and I would definitely recommend him to anyone seeking AC installation, repair, or maintenance services.
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Freddy got to the bottom of my furnace issue with his diagnostic skills. He took a lot of time to explain my problems and options, even though it was free. Now I'm sticking with him for my annual maintenance, no other choice.
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He was excellent, completing the job quickly and efficiently while addressing every concern. His friendly demeanor made him a pleasure to deal with, ensuring a smooth transition into winter readiness.
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Brett did a solid job. Showed up on schedule. Kept everything tidy during the inspection. Provided clear explanations and visuals to support his assessment. Made no pushy sales pitches. Demonstrated genuine expertise and reliability.
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The heat this summer has been sweltering after our AC unit failed. Thankfully, I found Fleetwell Air Conditioning, whose team arrived promptly to fix it. Victor, Eli, and Brett were exceptional - their professionalism, explanations, and friendly demeanor put me at ease. They provided a reasonable quote and installed the new system seamlessly, making the process hassle-free. Their service was outstanding, especially considering our recent ordeal with the breakdown; I wholeheartedly endorse them.
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I was impressed with Alex's expertise and courtesy from start to finish. He showed up dressed professionally, which set the tone for a polished service. The fact that he wore protective footwear was a nice touch, demonstrating his attention to detail.
The explanation of the work being done was thorough and clear, making the process feel streamlined. A helpful tip: when getting a smart thermostat like mine, it's best to purchase directly from Fleetwell rather than third-party sellers - I learned this the hard way with my previous device.
During the visit, Alex also identified and replaced worn-out parts on our AC unit without me even asking for them. This proactive approach is rare nowadays, but Alex excelled in this area.
Overall, I'm extremely pleased with the experience. -
Don't bother with Fleetwell. Their installation was a disaster, causing water damage just weeks into service. The compressor failed within less than a year - two independent technicians confirmed it was due to their shoddy work.
Instead of taking responsibility, they made excuses (blaming construction, our electrical system, and wiring - all untrue) and dragged their feet. They broke contract promises, including 24-hour response times and hotel coverage for delays, which were conveniently ignored.
The staff are completely unprofessional. They'd ignore calls unless you blocked your number, laugh at suggested solutions, and dismiss emails without response. We've been left sweating in the heat for over a month with no resolution to our issues.
It's not like we're asking for much - just a functioning AC system that doesn't cause damage or break down after less than a year. It's ridiculous that they can't get this right, especially considering how long it's taken them to acknowledge our problems. -
Called on a Monday, had issues with a non-working compressor. Received prompt service from Freddy L. on Tuesday at 9:30 AM. He diagnosed multiple problems clearly explaining the issues in simple terms. Excellent customer service from Freddy and Fleetwell, appreciated their professionalism.
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A fantastic experience with top-notch service. The technician carefully reviewed the system, providing clear explanations even for complex components. No pushy sales tactics – just honest expertise. Extremely satisfied with the outcome and would highly recommend this business to anyone.
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Brett, Victor, and Eli did a great job installing our system and it's working flawlessly. They had good communication throughout the process, completed the job to high standards, and provided top-notch service. Five stars for Fleetwell Air Conditioning - Heating Plumbing.
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Alex and Tanya were top-notch when we needed assistance with our old, faulty AC condenser. From the initial call to the installation wrap-up, it took just two days - even in the midst of a heatwave. We scored a great deal on a fantastic, state-of-the-art unit that's significantly quieter and more efficient than its predecessor. Their communication was prompt and transparent, and they handled everything with a professional, hassle-free attitude.