HVAC reviews in Tarzana, California

I had a terrible experience with this company, which installed my new AC unit for a hefty $10,000. They botched the permit process, despite charging me for it - a crucial step that's required by law. The "24-hour" service is an insult; I was stuck waiting on hold for hours to speak to someone, only to be told they wouldn't be available until 11 am. The unit still doesn't work properly, and there's no one in charge who can fix the problems. Be wary of their smooth-talking salesperson, Scott Hardy - he's a salesman, not a problem-solver. Once you pay, forget it; they'll leave you high and dry.

I was initially impressed with their service when they came to fix my HVAC system, but the follow-up visit at my duplex fell short. When they diagnosed a problem, I wasn't surprised, given the initial work. The quote for repair was excessively high - over $1900. After getting a second opinion from another technician, who fixed it for $375, I lost confidence in their pricing and service.

Highly recommend Fleetwell for any HVAC needs. Took advantage of a promo deal and had a great experience. Technician was friendly, professional, and genuinely informative. Trusted his recommendations without feeling pressured to buy extras. That's what sets them apart - they focus on the right service, not making unnecessary sales pitches.

We had a fantastic experience with Fleetwell Air Conditioning – Heating & Plumbing, particularly Victor, Eli, and Brett. They quickly resolved my AC issue when I needed it most, and their maintenance work was impressive, with thorough checks and clear explanations. The full upgrade they installed was even better than expected. The team's communication and attention to detail were excellent - Victor kept us informed, Eli's craftsmanship was outstanding, and Brett ensured everything was tidy and in order before leaving. This company truly makes HVAC seem effortless, making them highly recommended.

Victor and Brett were total lifesavers! They arrived quickly during our AC emergency and got everything up and running fast. Their maintenance work was top-notch - thorough, swift, and spot-on. The new system installation was a breeze thanks to their clear communication and timeliness. They exceeded expectations with their courtesy and attention to detail. We can't recommend them enough for reliable and respectful service!

I'm extremely satisfied with the outstanding service from this company. Their technicians, Victor, Eli, and Brett, put in a tremendous effort to install an entirely new system, yielding impressive results. The team's professionalism, technical prowess, and dedication to detail are truly commendable. They exceeded expectations by ensuring every aspect of the job was executed flawlessly. I'm genuinely grateful for their exceptional workmanship and would wholeheartedly endorse this business to anyone seeking reliable HVAC services.

Victor and Eli fixed my AC fast and did a top-notch job on the maintenance. They walked me through everything and were super reliable - showed up on time, were nice guys, and didn't mess up my place. The AC's been running like new ever since.

Fleetwell Air Conditioning-Heating Plumbing delivered far beyond expectations. Victor presented himself with utmost professionalism, clearly outlining each step of the repair process. El arrived on time and worked diligently, getting our system operational in a short span. Brett ensured everything was functioning as expected after the job was completed. The team's meticulous approach and consideration for our property were notable. Pricing was fair, transparent, and matched the quality of work provided. Overall, a commendable experience with a company that prioritizes customer satisfaction and skillful expertise.

Brett was excellent - showed up on time, demonstrated a deep understanding of his work, and took the time to explain what he was doing and why. He answered all our questions thoroughly and went beyond expectations by double-checking the condition of our 7-year-old central heating unit despite having had no maintenance since its installation. His professionalism earned our trust, and we'd wholeheartedly recommend Brett and Fleetwell Air Conditioning-Heating Plumbing to anyone; we'll definitely call them again if needed.