HVAC reviews in Torrance, California

I was pleasantly surprised by this company's promptness, professionalism, and courtesy. They managed to fit me into a tight schedule and provided same-day service for my AC repair. The technician swiftly identified the problem and had it fixed quickly. Overall, I'm extremely happy with the experience and appreciate their dedication to customer satisfaction.

I was blown away by the service from Smart Residential Services Inc.! They handled my air conditioning issue swiftly and efficiently. It's clear they're a top-notch team - always reliable and professional. Their work speaks for itself, and I have no doubt they'll be getting referrals left and right.

We had a broken thermostat and were worried about the cost of fixing it. Fortunately, this company provided a budget-friendly solution and fixed our issue in under an hour. They also took the time to explain how to optimize the new setup for energy efficiency.

I recently got a pre-winter furnace inspection, which was a huge relief. The service tech was cordial, took the time to explain what they did, and offered helpful advice on keeping our heating system in good shape. Thanks for giving me peace of mind this winter.

They struggled to keep the entire house at a steady temperature, but the thermostat repair fixed the syncing problem and rebalanced the system. Now the inside climate is stable, with an added bonus of expert advice on improving efficiency from the technician.

I'd give them a zero-star rating if I could. I called about my non-functioning Daikin system, which was still under warranty. They scheduled an appointment for the following week. But when I got that call, they said the technician wouldn't honor the warranty. I pointed out the obvious - the technician can't refuse to warranty a unit, it's Daikin's job. The person who booked the appointment just shrugged and said the tech didn't want to submit the request to get the parts. It's clear this company doesn't care about customer service. Their lack of effort is appalling.

Great job from start to finish.

Great experience with this team.

Terrific company with professional staff providing fast, affordable service.

Prompt and efficient service at a fair price. I'll be using them again in the future. Appreciate the good work.

Called to fix a FAU and waited 10 days for someone to show up, clearly not enough staff to manage service requests. Needless to say, I found another option.

Justin diagnosed our air con issue promptly and accurately. He's transparent about costs and keeps to schedule – great service from a trustworthy tech.

Oneway did great work installing an HVAC system in my home and later using it for our rental property, everything was very professional.

The technicians from One Way did an excellent job cleaning my air ducts and servicing both my AC unit and furnace. They were courteous, knowledgeable, and provided clear explanations for everything they did.

Justin performed an in-depth system inspection and replacement of faulty wires, checked the refrigerant level, and more - all done thoroughly and professionally. He's a pleasure to have around, making the maintenance process seamless and stress-free.

I got ripped off twice before, but Matt showed up quickly ($150) after a 30-minute appointment. He's reliable, trustworthy, and genuinely cares - a refreshing change from the scam artists I'd previously dealt with.

Absolutely appalling experience with this company. The initial phone call was handled by an incredibly rude representative who left a sour taste from the start. Waiting two weeks for an estimate was frustrating, especially when the person I spoke to failed to follow through and took their vacation. Unfortunately, I didn't receive the estimate as promised, and it's been a complete waste of my time over the past month.

We had a major heating issue with our AC system that stopped working altogether. After calling One Way Heating and Air Conditioning, they ended up overcharging us for their services without even fixing the problem. We weren't satisfied with the outcome, so we reached out to another company which did a much better job of repairing our system correctly at a fair price.

This family-owned business is a gem. They recently replaced an old unit that had given up the ghost. A new Bryant 12000 BTU unit was installed and it's incredibly quiet - barely audible in an 18-foot high bedroom. The three technicians who did the job were terrific, as was the owner, Randy. I'm impressed they arrived so quickly, having them over in just one day. They truly saved my wife from freezing - a huge thank you!

They scheduled a 2-hour appointment for furnace replacement and new AC installation but never showed up. Had to call them back, and they claimed they weren't interested in the job. Based on my experience, it seems like they only do minor work, so don't waste your time. Their attitude was rude and unprofessional, making me regret choosing them.

We showed up to a freezing house, only to discover our 20-year-old heating system had given out. We called for assistance and the repairman arrived promptly before noon. He efficiently replaced an old part and left the area spotless - actually tidier than when he started working. Within the hour, we were enjoying a warm home again.