HVAC reviews in Torrance, California

I'm extremely pleased to have found an honest HVAC company. After two failed attempts with other services, I called One Way Heating And Air for assistance. Justin was knowledgeable and helpful in identifying the issue with my AC, which had been purchased from a dubious Craigslist seller. He explained that my unit was still under warranty and made the necessary repairs.

This company truly exceeded my expectations. They sent highly skilled technicians who took excellent care of the job - replacing my AC capacitor, thermostat, and faulty attic fans. The work was done professionally and with genuine attention to customer needs.

We had a faulty gas furnace and asked for local recommendations on Nextdoor, which led us to One Way Heating and Air Conditioning. Two people vouched for them. Justin came out, diagnosed the issue as a worn-out electronic component despite our old furnace being over 35 years in. He found a suitable replacement part in his truck. The repair was efficient and priced fairly. I wholeheartedly endorse this company to anyone who needs reliable service.

We hired Justin twice for AC repairs. He appears friendly but fell short on keeping us informed about work status - he admitted to missing a crucial research step which delayed our issue being resolved.

He broke multiple commitments regarding sharing his expert opinion with a realtor, and we felt let down by this despite his pleasant demeanor in person. The receptionist, Melissa, did help bridge the communication gap when Justin stopped wanting to directly address us.

Justin was not on schedule with report delivery, which further delayed our issue, and ultimately he didn't contribute to resolving our AC unit problems.

Our takeaway: Ensure employees don't make promises they can't keep, as this will disappoint customers.

Justin is always friendly, professional, and helpful. The maintenance work he did was efficient and thorough. What stood out was his attention to detail - he spotted an early sign of a condenser oil leak and offered guidance on when it should be fixed. He also suggested modifying the enclosure for better airflow. Additionally, he removed a light cover we didn't know how to access so we could replace some bulbs.

Two technicians showed up after a week of waiting, spent 15 minutes inspecting my AC unit, and told me the compressor was beyond repair, requiring a new one - $8,000 to $10,000. When I couldn't afford that, they sent an email with a revised quote of $6,100 to $7,100. In contrast, another company provided a second opinion in just 10 minutes and fixed my unit. Either the One Way technicians were incompetent or the business is misleading its customers by offering high prices.

Highly recommended, One Way Heating and Air provided top-notch service. Their technician was knowledgeable and transparent about their work. Pricing was reasonable. What impressed me most was when they debunked a scare tactic used by another company, revealing I didn't need a new furnace, saving me significant money. For future heating and AC needs, I'll only trust One Way.

I've been working with One Way Heating & Air Conditioning for over a decade, both on my own projects and referrals to friends and family. As a contractor, it's essential to have reliable subcontractors, and I can confidently say that One Way delivers. Their work is top-notch, customer service is exceptional, and the staff are always friendly and knowledgeable. I appreciate how quickly they get the job done, especially during winter months when you need a warm house in minutes, and summer when it's cool in no time. Their expertise has earned my trust, and I highly recommend them to anyone looking for an HVAC company – don't bother with others!

I had a good experience with One Way Heating & Air when they installed my unit three years ago. When I called about some issues with the system, @Mike sent someone over and fixed a minor problem that was causing trouble. However, there was another electrical issue that needed attention. He referred me to their sister company, All Power, and I got in touch with Alex from there. Alex came out right away and sorted out the problem - very helpful. The whole process was smooth and Mike and his team were friendly, informative, and went above and beyond my expectations. They did a great job during installation three years ago, so it's no surprise they're still doing an excellent job today.

We hired One Way to replace our old furnace and ductwork with a new heat pump system from Bryant. The technicians were courteous, efficient, and did an excellent job. The system functions flawlessly. We highly endorse One Way for their exceptional service.

The reviewer seems pleased with their experience.

I've found a top-notch HVAC supplier in the South Bay. They're well-stocked with essentials, and their sales team is exceptionally knowledgeable - extremely helpful, actually. Glad I stumbled upon them.

US Air Conditioning Distro nailed it from start to finish. As soon as I walked in, Lee provided top-notch service, offering clear explanations of products, policies, and procedures. The material costs were extremely affordable. No hesitation to recommend - I'll be back for my next needs.

It's a website.

Good work on the exterior.

Good service provided.

Great team of workers.

"Helpful assistance from customer service team with all my refrigerator needs."

Allied is reliable, their service is top-notch, no matter which location you choose.

This company always has a pleasant demeanor and seems genuinely engaged. Their employees are a credit to the business – a great example for others to follow.

They're pretty good.