Home Services reviews in Tracy, California
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Very professional, friendly and knowledgable. I couldn't be happier. They resolved my pool machine issues in 5 minutes and took the time to evaluate the rest of my equipment. Gave me feedback on improvements too. THANK YOU!!
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KLM pool is a great company. The owners and staff are very courteous and friendly. Very knowledgeable of the pool business and always return messages when I have any pool issues.
I would recommend this company to anyone! -
Very friendly and knowledgeable team. If you need a pool service, or just need advice on how to service your pool, they can be an asset to you. We strongly recommend KLM Pool Services.
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I have been dealing with Kevin and his team for last 14 years. They are prompt, professional , and respectful. I strongly recommend their services to friends and families.
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Kevin and his team have proven themselves time and time again to be the best at maintaining my pool, and being the most honest service company around. It's refreshing to find a pool service company that looks after the customers needs first.
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Kevin was great. He was friendly and fixed our equipment. He gave us a fair price. Didn't try to upsale anything. Just honest service.
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I called this place about 5 times over the course of three weeks. Initially they told me, not to worry, they would come out and look at my pool and hot-tub (for maintenance and initial service)... that was my first call. They said I didn't need to be home, as long as they had access to my pool. I left the side door open for a week. Nobody came by. I called the following week and left a message for "service" twice. Again, I was told, they would come by... nobody did.
Finally, after a few more calls, we confirm that Friday 23rd 2022 somebody would come in the morning. I rearranged my schedule to accommodate. Nobody called or came by. Again, I called this week... and was sent... again to voice mail... and again... nobody has called back.
It's apparent to me now, that they do not need/want anymore business and it would have been professional to tell me so, instead of wasting my time. -
I manage a large community in Tracy, and it took years of trial and error to finally find a company that you can rely on. KLM is just that. Knowledgeable, punctual, honest and detailed oriented. They've made my job a breeze. Thank you, KLM!
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I will always give KLM 5 stars . They are always professional and when Kevin says he’ll be at your house he is on time. I have used KLM for years and love their customer service and the help they give me.
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Amazing customer service. Always keeping me informed on status of condition of my properties. Thank you for helping us shine. I appreciate your support. Keep up great work! Karen Jordan Property Manager HBR RENTALS
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KLM Poolservice have been our go to company since the day we were introduced to them. Kevin always gives us the truth about our situation and options to remedy it. I would highly recommend their service.
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Best pool repair and service around. Kevin is nice and really knows his stuff. Replaced my pool heater and had it done same day. Have had him do a pump, wiring and drain and clean my pool. All perfect!
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Having a pool pump go out right at the beginning of summer is terrible. Having KLM as a local service provider is great. Fast response and professional service. This was installed by someone else but they helped with warranty service and got this swapped out!
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During the shelter in place orders, I wanted to use my hot tub, which hasn’t worked in over a year and a half. I was unsure about anyone coming to my home to do repairs. I decided to go local and schedule with KLM. Kevin was knowledgeable and professional and was able to fix the problem immediately. He also took the time to return to my house after completing the job to answer questions that I had about the system. Highly recommend KLM pool service for any of your hot tub/pool repair needs.
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KLM Pool Services has taken very good care of my pool for nearly 10 years. They take pride in the employees they hire and are incredibly knowledgeable about pool care. As well, they take time to truly listen to you regarding any pool concerns you may have and help rectify the issues. I would highly recommend this company.
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Kevin and his team have helped us turn the swamp we purchased into a beautiful pool. We have been using their service for years and recommended them to all our family who have a pool. They are always friendly and helpful when we have a small to major problem and they are quick to fix it. You are in great hands with them.
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Kevin was highly recommended and now I know why. He is honest, comes on time. he fit me in his busy schedule to come and fix few items with my pool. I had to replace some valves, fix the heater and clean up the pool from all the green stuff AKA algae :) I would highly recommend Kevin and KLM pool services to anyone!
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True professionals! Highly recommend to friends and family. KLM Pool Services made my concerns a priority. As busy as they were, they returned my call the same day; came out ran a diagnostic on inoperable pool pump the following day; provided pump options; and had me up and running on day promised. My pool looks great!!
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Due to operator error and mechanical malfunction, my pool was getting green. I tried to get rid of it on my own and nothing worked. KLM came to my rescue! Practically overnight the green was gone. With in a week, my pool was - & still is crystal clear and a perfect shade of blue! They are professional, courteous , quick and reasonably priced. Lance (and Cole too) are awesome! They did such a great job, I signed up for regular service. They don't upsell or push for extra $$. They explain what is going on, and how they will fix the problem . I know I'm gushing, but it is so refreshing to deal with people who are perfectionists and understand customer service!
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I recently had a pool remodeled and shopped around for a reliable pool servicing company. After talking to a few companies I selected KLM. The owner was responsive to all my questions and explained things in laymen's terms. They have been servicing my pool for 2 months now and I have no complaints. Their service techs are on time every week and are quite thorough. I would recommend KLM to anyone needing reliable pool servicing.
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Super friendly and professional folks. Showed up within minutes. I’m almost angry that I didn’t use their service before. Fixed the problem and now I’m their regular customer. Highly recommended for any kind of pool/pump issues.