HVAC reviews in Van Nuys, California
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I've had nothing but top-notch service from Kahn since last December. Their installation of my new furnace was smooth, but I did have some reservations about operating the thermostat overnight. Thankfully, their team sprang into action when I reached out for assistance. A technician arrived promptly at 8:00 AM the next morning, and I was impressed by Alexander Castillo-Martinez's courtesy, patience, and thoroughness.
He took the time to answer all my questions, checked the unit, and made adjustments for maximum comfort and efficiency. His professionalism left a lasting impression on me, and I'm proud to continue recommending Kahn to friends and family.
In August, I was blown away by my experience with Kahn Air Conditioning and their service technician, Shawn Flores. Despite being contacted after hours, I received an appointment the following day and was kept informed through multiple phone calls leading up to his visit. Shawn's courtesy, thoroughness, and explanations were exceptional, and I'll definitely be using this company again.
Most recently, my air conditioning unit needed service, and Shawn came out to assess the situation. He then contacted Henry Reth, his supervisor, who arrived to confirm the diagnosis and discuss options for a new system. The inspection was thorough, and Henry explained the choices clearly, making the process stress-free.
With their expertise, Carlos Costanza led the installation team, assisted by Marlon and Ricardo, which were on time, efficient, and respectful of my space. They worked in a hot attic with ease and provided me with a quiet, powerful new HVAC system at an excellent price. I've signed up for their regular maintenance plan, and I'm confident that I'll enjoy years of comfort and reliability from my new system. -
Conrad showed up on schedule, fixed the issue with my furnace's blower motor, and gave it a good cleaning. He seemed genuinely knowledgeable and was extremely professional throughout. I'm not entirely sure whether this was a fix or regular upkeep, but it worked well either way.
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Juancho and Estefania provided top-notch service, showcasing exceptional professionalism and politeness. Their clear explanations put my mind at ease, ensuring I understood every aspect of the job. It's clear they're dedicated to their work. Highly recommended - a great experience from start to finish.
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Juancho delivered top-notch service, impressing me with his meticulous approach. His professionalism left the previous company's visit looking amateurish. Meanwhile, Alexander excelled in maintaining my heating system, getting it up and running smoothly. Both technicians demonstrated exceptional skills, making them stand out from their peers. I highly recommend both for reliable HVAC services.
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Conrado performed well, fixing our issue with a faulty sensor and getting our unit operational again. He's courteous and shows good workmanship.
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I'm thrilled with the service provided by this technician. They're approachable, knowledgeable, and take the time to explain everything clearly. I appreciated their expertise and helpful advice during the process, which made for a top-notch experience overall.
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Alexander delivered excellent service, showcasing his expertise and providing a prompt response to accommodate my last-minute call. Highly recommended for reliable and efficient support.
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Lucio visited our home to fix the furnace and did so promptly and expertly. He's highly competent and we're extremely satisfied with his work - as always with Kahn.
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Juan did an excellent job during his visit, providing valuable information and demonstrating great professionalism.
However, there's one thing to note - he initially asked me if I was satisfied with his work before offering the service. I was extremely pleased with his performance, but I had to review the entire company as a way to provide feedback on him since the quote for replacing my unit was significantly higher than what I'd received from competitors.
Additionally, when the supervisor called to finalize the quote, it seemed like they were trying to make a hard sell rather than genuinely listening to my needs. -
We've had a long-standing relationship with Kahn for our HVAC needs, and we're consistently impressed with their work. Today's visit from Ariel and Lucio reinforced this - they showed up on time, were courteous, and got the job done efficiently.
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Conrad saved the day today and I'm extremely thankful for his excellent service. He was clear and concise in his communication, very professional and thorough in his work. His expertise is top-notch and I know who to call for all my future HVAC needs - if anyone at Kahn can match Conrad's level of professionalism and integrity, it'll be a miracle.
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Alexander delivered top-notch service. He walked me through every step, explaining what he was doing. His suggestion to install surge protectors was spot on - a huge plus. His friendly demeanor and great personality made the experience even better, I'll definitely be reaching out to him again for future maintenance.
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Juan visited for a check-up and was extremely helpful and knowledgeable. He thoroughly diagnosed our system's problems and explained several repair options. I had no idea we had so many issues, but his recommendations put my mind at ease. Given his expertise, especially with older units, I'd highly suggest getting Juan to inspect yours - he's well worth the visit.
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Kahn Air sent an expert technician to our place to figure out why our heater wasn't working. The guy quickly pinpointed the issue, ordered the necessary part, and had it installed the following day. He walked us through every step of the process, made sure we understood what was happening, and only left when we were satisfied. When he departed, our heating system was working flawlessly. We were impressed by his friendly demeanor and helpfulness - it's a huge relief to have someone like him on your side. We've since signed up for their service plan and highly recommend Kahn Air, especially if you can get this particular technician assigned to your home visit.
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My experience with this home services company was top-notch from start to finish. Scheduling an emergency service call was a cinch, thanks to Ana's excellent customer support. The initial tech team, Joshua and Eric, did a great job assessing the issues with my AC and furnace. They broke down how each system works in easy-to-understand terms and provided clear info on costs and next steps.
The replacement team, led by Johan, Pablo, and Marlin, was incredibly efficient and knowledgeable. They expertly removed problematic parts from my older mobile home's heating system, even navigating some tricky modifications. They answered all my questions and explained each phase of the repair in detail. What impressed me most was their promptness - they quickly provided heat during a particularly cold stretch. Their attention to cleaning up after themselves left no mess behind. Overall, I'm thoroughly satisfied with this company's work and would highly recommend them to anyone needing reliable home services. -
The team from Kahn Air did an excellent job. Johan, Tony, and Marlon were professional and knowledgeable. They took care of everything with precision, leaving a spotless finish. Their work exceeded expectations. I wholeheartedly endorse this company for HVAC services - the experience has been outstanding for our family.
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Shawn showed up and did an excellent job. He came across as highly competent and even went above the call of duty by cleaning the equipment. Since I'd signed up for their annual maintenance package, he identified a few issues that needed attention and arranged for Conrad to follow up on them. Shawn walked me through everything, sharing photos and explaining what needed to be done. A follow-up visit was complimentary and his manager checked in with us as well - it's clear they have a solid team behind them.
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Lucio provided exceptional service, being highly professional, courteous, and taking the time to thoroughly explain every step of the process. The level of expertise was outstanding, leading us to commit to a yearly contract for both our split and main house systems. I've had a far superior experience with an HVAC company, making Lucio's team a must-recommend.
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Alexander was a huge asset - extremely knowledgeable, professional, and down-to-earth. He tackled all my issues and helped diagnose the problems with my unit. I'm thoroughly impressed and would highly recommend him.
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I had a bad feeling when my AC stopped working and started giving off this awful odor. Marco walked us through our options - either try to fix it or go for a full system replacement. Since we knew we'd need to replace the whole thing soon anyway, the decision was simple - spending money on a repair would just be throwing away cash and missing out on some nice incentives that were set to expire. We prepared ourselves for a week without AC but Marco came through with loaner units from his bedroom to help us get by. I was pleasantly surprised when they got everything done in 2 days, it was top-notch professionalism. The fact that they brought their own reusable fabric walkways into our home spoke volumes about their commitment to the job. It wasn't cheap, but I'm glad we spent the money with them because I never had a worry about how the installation would go. The new heat pump unit is great - it's a bit louder, but so much more powerful than my old one and totally worth it for the temperatures I get now.
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Our technician Desi was fantastic. Extremely knowledgeable and meticulous in the inspection, he broke down each issue and recommended fixes clearly. The service was excellent, thanks to Desi's expertise.