HVAC reviews in Van Nuys, California

4.7 based on 1468 reviews Back to the listing
    5

    I did extensive research when my HVAC unit needed replacement. Thankfully, a friend who'd recently used them highly recommended Premier. I chose them and was blown away by the exceptional service - from answering all my questions with patience, to the outstanding quality of work, and reasonable pricing. What really stood out was that they genuinely cared about their customers and exceeded my expectations in every way. It's been a rare experience where everything came together seamlessly.

    5

    Kyle's expertise, warmth, and focus on timely completion made him an ideal choice for our heating and AC services. He delivered excellent results, earning my trust and recommendation.

    5

    I spoke with Kyle over the phone, seeking a second opinion after an HVAC technician from another company predicted a complete replacement for my 8-year-old furnace. Two days later, he visited and thoroughly tested everything before me - being open about his methods.

    He shared his expertise on the equipment and the industry, displaying genuine interest in the local community. Kyle's professionalism is exceptional, and it's refreshing to see someone who still takes pride in their work and genuinely cares for their neighbors.

    5

    Kyle delivered excellent customer service with high-quality products and exceptional courtesy. His reliability and thorough responses to all my queries made me feel confident in his abilities. I'll be reaching out to him again for future needs.

    5

    Kyle and his company did a fantastic job. The quality of their work and pricing were top-notch, with excellent customer service to boot. Response times were quick, and they even managed to fix the issue on the same day. This company truly cares about helping people in need - I'd highly recommend them without hesitation.

    5

    Had Kyle come out when our AC stopped working during a heatwave, he diagnosed the issue and made it right. We endured two hot nights before he resolved the problem. He's a nice guy to deal with too. I've used him twice now and plan to keep his contact info handy for future service.

    4

    I had a great experience with Premiere Cooling And Heating, thanks to Kyle and Tim who showed up right on schedule. They delivered exactly as promised and their professionalism was top-notch - always friendly and courteous. I'd highly recommend them without any reservations.

    5

    I've worked with Kyle on multiple projects, including installing a mini split system for my ADU and replacing the AC in my house. Both experiences were top-notch, thanks to his exceptional service. His pricing was fair and competitive compared to other quotes he provided. What impressed me most was his willingness to help beyond just completing the work – he addressed other issues I had. That's why I'd highly recommend Kyle for anyone needing HVAC services.

    5

    Kyle had great memories of his previous service experiences before COVID that I'd long forgotten. He rechecked our mini split at an extremely reasonable price.

    5

    Kyle is highly knowledgeable, friendly, and skilled. We've greatly benefited from his expertise over several years. He's consistently reliable and gets the job done right. His professionalism and work ethic are top-notch, making him an excellent choice for any home services needs.

    5

    Kyle is a knowledgeable and kind HVAC tech. We've worked alongside multiple AC companies, including him, for HERS testing on new installations, and have never encountered an issue with his work. He's a true professional - reliable, efficient, and dedicated to ensuring AC systems run smoothly and effectively.

    5

    This company's customer service is incredible. Despite numerous calls during a heatwave, none of the 25 individuals I contacted would come until Monday evening, despite Kyle being available until 9pm that night. He showed up at my house at 7am and got my AC operational in no time. Not only was he efficient, but he also provided valuable tips to maintain the system and reduce our power bill. For a service that's reasonably priced, on-time, and friendly, I'll never consider anyone else again.

    5

    Kyle's company has provided me with consistently excellent service over the past four years, and I'm extremely satisfied with their expertise in HVAC. Kyle is my primary contact for all my heating and cooling needs, from repairs to replacements, and his professionalism and work ethic have never faltered.

    What sets Kyle apart from others in the industry is not just his technical knowledge, but also his genuine warmth and honesty. He takes the time to thoroughly explain issues and solutions, ensuring I understand what's going on with my systems. His friendly attitude makes every interaction a pleasure.

    In an industry where reliability can be hard to find, Kyle stands out as a reliable and trustworthy professional. I've always been able to count on him, and his track record of dependable service speaks volumes about his commitment to his work.

    If you're looking for someone to trust with your HVAC needs, I highly recommend Kyle's company. After four years of working with them, I can confidently say they offer top-notch service and a positive long-term relationship.

    5

    They're incredibly helpful with excellent customer service. Their staff truly cares about their clients. I'm extremely satisfied and will definitely recommend them to anyone.

    5

    I reached out to get my heater repaired and Kyle responded promptly. He's extremely knowledgeable about his work, which I appreciate. The repair was done quickly and at a fair price - he's been reliable in addressing multiple issues with rental properties for me. I trust him completely to provide an accurate diagnosis and honest assessment. You won't regret hiring Kyle; he's the go-to person for thorough, honest service that gets the job done efficiently.

    5

    My air conditioner's condensing unit wouldn't turn on due to low refrigerant - a heatwave was looming. Luckily, Premier Cooling and Heating stepped in. Kyle assessed the issue and explained our options for getting it working again. He was thorough, patient, and honest about what I needed to do in the short term and long term. Fair pricing and professional service made me feel at ease. I appreciate being referred to Kyle and look forward to using his services when I need HVAC work done.

    5

    I've had two positive experiences with Premier AC & Cooling. Their prices are reasonable, they show up on time, and do a great job. The service is reliable and professional. Kyle's customer service stands out - he's friendly, courteous, and makes you feel welcome. Overall, I'm very satisfied and would definitely hire them again.

    5

    Kyle was spot on. Turned up on time, paid close attention to the job, and stuck to his commitments. After a past letdown with another firm, I'm thrilled with Premier Cooling & Heating's service. Don't hesitate - they're solid and I'll be back.

    5

    We've been relying on Premier Cooling & Heating for AC maintenance and installation services at our two homes in West Hills, CA, for six years now. They've performed a new AC installation at our duplex and replaced the compressor at our older home, as well as routine upkeep. The old house's AC was a particularly labor-intensive task, but Premier didn't charge extra for it. Similarly, when we installed an AC at the new duplex, the main pipe from the compressor ruptured during construction, yet they still didn't add to the bill. These instances demonstrate that Kyle and Premier not only possess expert knowledge but also genuine concern for their customers' needs. It's refreshing to encounter someone with such a strong work ethic. They're undoubtedly among the top in this industry. When you contact them, you can be confident that your issues will be handled professionally and efficiently.

    5

    I'm extremely satisfied with the service from Premier Cooling & Heating. They exceeded expectations. I needed a repair for my island range hood vent, which was blowing hot air indoors. The technician, Kyle, created a custom solution – an additional vent that fits seamlessly. Exceptional work, would highly recommend.

    5

    Kyle showed up on the same day after I called about a Nest issue with no heat. He efficiently diagnosed the problem, explained it to me, and made the necessary repairs by replacing a few parts. The service was top-notch; I'm very satisfied with Kyle's work and would definitely recommend him - I'll be keeping his contact info handy.