Plumbing reviews in Van Nuys, California
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Great service, very professional! Brandon came through for an emergency call. Showed up fast. It was a wet, difficult location and he got it knocked out in no time.
The price was very reasonable, communication was great. Turned a stressful problem into an easy solution. Very knowledgeable and the amount of experience they have shows.
On top of fixing the immediate problem, Brandon also pointed out a few observations that may lead to problems in the future.
I would highly recommend calling them for any plumbing issues. -
Wow, they were great. I called they got me scheduled on Sunday right away. Sevan came out, he was so respectful and professional. He got the job done and was clean. I very happy with their services, will definitely use them and refer them to everyone.
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Service Reps are extremely polite and respectful.
True professionals that are knowledgeable.. a pleasure to work with!!! -
Thank you to Cracker Jack Plumbing Pros it’s the best plumbing company
Very fast and easy with their repairs and always in handy to come and fix anything
I had a great experience with them They responded quickly when I had a leak under my kitchen sink and arrived right on time. The technician was professional, friendly, and clearly explained what needed to be done. The repair was completed efficiently and at a fair price. Everything is working perfectly now. Highly recommend them for any plumbing issues! Will call again if anything else happens 🙂! -
I had an amazing experience with cracker Jack’s plumbing pros. Their customer service was top-notch, and they kept me informed every step of the way. I spoke with Rosie, who was incredibly friendly and helpful. She made sure all my questions were answered and scheduled everything quickly. The team arrived on time worked efficiently and fix the issue perfectly it’s so refreshing to find a company that truly cares about their customers. I highly recommend them to anyone in need of plumbing services.
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Jose did an excellent job installing our replacement kitchen faucet. He was thorough, friendly, and even fixed a misaligned drain lever. The communication beforehand with the company was great too—they sent text updates and a photo of the technician beforehand, which was super helpful. Overall, a smooth and professional experience.
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They were 1/3 less than a popular company. Professional, well spoken, and quality work. We recommend.
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Service was prompt,friendly and reasonable. I would definitely recommend and call them again for other plumbing needs.
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Great team and very helpful. They didn’t try to rip me off like the other 90% of plumbers, they are fair and professional, clean and to the point
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Frankly - I think I got the better end of the deal as this 30 min project probably took 3 hours. I appreciated the dedication and commitment to get it right. Thank you guys - I will be back with the next project...
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Richard was fab. He's new at the company, but knew his stuff from 20 years of plumbing experience. He was efficient and knocked the problem out. Cracker Jack's prices are also so reasonable so that was great because you never know!
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I recently used Cracker Jack Plumbing and couldn’t be happier with the service. From the moment I called, their team was professional, courteous, and responsive. The plumber arrived on time, diagnosed the issue quickly, and explained everything clearly before starting the work. They handled the repair efficiently and left the area clean when finished. I totally recommend 10/10!
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I called Cracker Jack Plumbing Pros to install a new kitchen sink + faucet specifically because of their outstanding reviews. Sevan and his team walked me through the process of selecting a sink and faucet, and what they recommended was a reasonable price and incredible quality. Overall I gave Cracker Jack 5/5, but to start with the bad: the installation was frustrating, as there were numerous, consistent, issues that could have been foreseen and/or weren't handled correctly by the install team. That said - Sevan and Brandon stayed in close contact with me throughout, and personally came out several times to address and correct the issues themselves - and they did so flawlessly, winning back my trust and service as a customer. As a result, I am now going to engage the two of them in additional work because of the level of customer service and commitment they showed to getting the job done, and getting it done right, and they chose not to charge me any outstanding payments until they made good on the situation. A BIG thank you to Sevan, Brandon, and Rosie for putting the customer first - it's a rarity, and it's why I will still continue to hire them despite the initial challenges I faced. 10/10. THANK YOU!
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Brandon helped me get someone over quickly and it was Christmas Eve - no hot water! Both he and the technician, Art that came over were so kind and helpful! Def will be using them again!
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Amazing customer service! I called them to help with my parents shower being backed up and they came quickly! Highly recommend!
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Rosie was amazing. She helped me over the phone right when I needed it most. Brandon was also incredibly helpful, and I really appreciated the time and care he took. Both of them were so thoughtful, informative, and clearly know their stuff. Cracker Jack Plumbing provided outstanding service, and I would highly recommend them. Thank you so much!
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I called in with a kitchen stoppage and was impressed with the customer service. They were professional, responsive, and handled everything quickly and efficiently. Great experience overall.
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Had a garbage disposal installed and couldn’t be happier. Great price, answered the phone right away, and got the job done quickly. Very professional and left everything clean. Highly recommend.
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Needed a Saturday morning rescue and Brandon showed up and saved me. Great communication, professional service and a great guy. Thanks for getting me hot water! Will keep using this service for sure.
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Man, plumbers are expensive, but I needed help. I was told there’s a charge for the service call/diagnostic, but that would go toward any service. So fine, I asked them to come out and see if they could determine the issue. The guy was there between the stated window and nice. He basically told me that he accidentally fixed the issue. He also tried to use his knife to open the cabinet at one point instead of just asking me how to open it {eye roll}. Anyway, I was glad it was fixed. But the charge was more than the service call/diagnostic. That’s fine, it still seemed reasonable for a plumber visit, although the charge wasn’t explained to me, esp since he sort of accidentally fixed it. But still glad to have it fixed, so I pay it. But the next day, I get an invoice from the company for even more money, still with no explanation of the charges. Not only that, they’re pressing me to pay it very urgently! I’m thinking, did the guy not give them my payment to him? I just felt like they acted as though I was some deadbeat, which was annoying.
Oh, and I liked that the plumber told me the company would donate to Make-A-Wish Foundation. But then he said… only if you leave a review. I don’t like conditional, manipulative ploys to leave a review. I should want to based on the experience. But whatever, I’m relieved it’s taken care of and hopefully they’ll donate to MaW. -
Amazing service, all the technicians were incredibly nice and understanding and the work was extremely high quality. Will be using them again in the near future.
Gas line repairs.