HVAC reviews in Vista, California

4.8 based on 394 reviews Back to the listing
    5

    Great customer service from our technician, Ben! He was professional, prompt, honest and dependable. It's a pleasure doing business with Cool Air Solutions!

    5

    I was scheduled for routine air-conditioning maintenance with Cool Air Solutions. I had a 3 PM to 5 PM appointment. They called about 1130 saying they had an opening for earlier and wanted to know if they could come around 1215. I was happy with that time Sergio with polite, efficient explained everything to me and got the job done in a timely manner.

    5

    Awesome from start to finish! Wesley gave a fair estimate and kept the cost down. They installed within two day. The installation went smoothly and they cleaned the area thoroughly. I would highly recommend this company.

    5

    I watched your technicans clean my 3 units. In all the time I've had Cool Air service never have I received such a thorough cleaning. Impressive! Since I live in a rural area and have a mouse problem using my units as a home a thorough cleaning is very much needed and appreciated.

    5

    As always with Cool Air Solutions technicians, Sergio was extremely courteous and professional. He explained everything in detail about the maintenance he completed with my HVAC. I have always been thoroughly impressed with the professionals at Cool Air Solutions. Highly recommended!

    5

    Alfonso was great. Very friendly, knowledgeable, and went over all of my questions about my plumbing issues. did not try to oversell everything

    5

    Dylan, arrived on time . He went over what he was going to do for us and made sure we understood. He went to work shortly after that. All the time he kept us informed of what he was doing. At the end of his work, he informed us of his suggestions and recommendation as to rwhat we needed to do. Always polite and courteous. Did an excellent job. He will be assit to your company.

    5

    Thank you Cool Air Solutions and team for completely transforming our home with the installation of a high efficiency heat pump, air handler and new ducting throughout our house. From your Comfort Advisor, Adam M.’s thorough analysis of our homes layout, the design and tiered equipment packages provided to support our needs, and his technical support throughout the project. To the installation team consisting of Julian N., the team lead, Jared and Sergio who were all professional, responsive to all of my inquiries, and whose craftsmanship transformed my basement to a clean and more usable space.

    Your integrity, support and guarantee provided on your workmanship have given us the confidence that your team will be with us for the life of this system. Our home is more comfortable than it has ever been, thank you for what you do!

    Respectfully,
    Scott G.

    5

    Isaac was great. Professional and polite.
    Always a good experience with Cool Air Solutions. I've been using them for periodic maintenance for a few years. Everyone I've dealt with so far has been great. I'd recommend them to anyone. Has the feel of a family business.

    5

    I appreciate Cool Air Solutions… as they are professional, always on time, never pushy… and do quality work. I had a new HVAC system installed with ducts about 5 years ago… and they service it 2x a year. Michael Freitas was my tech on my last visit. Great service.

    5

    I recently had the pleasure of working with Cool Air Solutions, as I had problems with my AC (which is a convoluted system with multiple stages, zones, and controllers due to a number of previous homeowners). From the moment I called, the staff was courteous and prompt, and they were able to fit me in the next day (most of the other companies I called that day either sent me to voicemail, or said right away that they are scheduling 2 weeks out, as this is a heat wave time).
    The technician, Isaac, arrived right on time and was extremely knowledgeable, taking the time not only to listen to my perception of the AC problem, but also to evaluate the problem and make sure I understood everything along the way. Pricing was fair and transparent (exactly what I was told when I called), and there were no surprise charges. On top of it all, after the service call, I was immediately sent photos taken of the equipment/its behavior taken while diagnosing the problem, which will undoubtedly help me in the future.
    I highly recommend Isaac and Cool Air Solutions if you are looking for a reliable and professional HVAC service. They truly exceeded my expectations!

    5

    The technician, Isaiah Ochoa, completed an intensive maintenance and safety check on out heating and air conditioning service, Mr Ochoa was professional, courteous and explained everything he found in great detail. I wholeheartedly recommend Cool Air Sotutions without hesitation. :)

    5

    I got quotes from 5 different companies. Cool air was the best value and pricing. Their work was super clean and I had no issues whatsoever. I will recommend them to all my friends and family.

    5

    It was easy to schedule online. The technician was prompt, courteous and knowledgeable. He didn't try to upsell, and in fact worked to save us money. A breath of fresh air after a bad experience elsewhere!

    5

    I am very, very happy with my experience with Cool Air Solutions! Very informative explanation and presentation by the sales rep, the installation crew were very professional. Very knowledgeable, clean, polite and efficient. Great job all of them!!!

    5

    Cool Air Solutions is a great company! From the first phone call, to the service provided for my A/C Unit has been a terrific experience. The technician was extremely knowledgeable, very kind, patient and was careful with everything he did. He examined my system thoroughly, gave his recommendations and showed me why he decided to recommend replacing a few parts that would certainly elongate the life of the A/C unit. I'm grateful.

    5

    Highly recommend.

    1

    They cold call, which is not the mark of a reputable business.

    5

    Always back their service and know their projects.

    5

    Great service
    So fast, helpful

    5

    Came to check my AC unit on time. Only charged me a service call. Very friendly and efficient