HVAC reviews in Boulder, Colorado
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On a very snowy day, James came to my home to repair a non-functioning thermostat within an hour of my call! He got everything working very quickly and answered all my questions. The original company who installed the furnace and new thermostat never took the time to explain the workings as well as James did today. I would highly recommend Meyers and especially James. Thanks for the great service.
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I had two experiences with Myers both not good. In the latest they come to look at doing repairs on my system. They charged me ~$100 to tell me a full evaluation would cost $1600 then the repairs would be on top of that. I had another company review the system and for ~$200 I got a full detailed report with a detailed estimate to repair.
My other experience was via a remodel and my contractor chose Meyers. They tried to upsell my by $8000. HVAC companies that don't do J-calcs get away with this on unsuspecting customers. I did my own calcs and had them install the correct sized system. The install looks great and I am happy with the work they, they just tried to take advantage of me. -
We bought a house October 2023 that had just had a furnace installed by Meyers (Jan 2023). Two items came up on the inspection: the second stage not kicking in and a condensate leak. Since the install was under warranty still, we had a Meyers technician out in late 2023 to look at both of these issues. This technician claimed to fix the condensate leak and dismissed the issues with the second stage in a condescending manner.
Despite the technicians assurances that the furnace was working and producing correct temperatures, the house did not hold temperature during the cold February 2024. In discussing with Meyers over summer 2024, they did admit that the initial technician was incorrect and came out and reprogrammed the furnace so that the second stage would kick in.
With respect to the condensation issue that was apparently resolved, I'm writing this review today because we came home from a trip to no heat. The furnace is throwing errors due to condensation issues. Clearly the problem was not fixed.
Update (12/16): The GM came out the following day and made the necessary repair. Raising the review from 1 to 3 stars due to their great customer service upon our emergency. -
Our furnace quit on the coldest day of the year, and James from Meyer Heating and Air Conditioning came out in the afternoon and fixed it. He also gave us a tutorial on the type of furnace we had and what the best temperature settings are for ensuring the longevity of the furnace, which my husband and I found very helpful. We will be using Meyer again for sure!
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BEWARE! Meyers came out to give an estimate for a minisplit. I had not accepted the estimate as it was higher than all other companies. The following morning, without my permission, they emailed ALL of my personal info to potential subcontractors. I called the manager. Without seeing the severity of such an aggresive breach of privacy, he made excuses. They just want your money so be careful.
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Our AC unit was struggling to keep the house at the desired temp. I called Meyers and they were able to schedule me inside of a week. James came out and did a great job servicing the system and getting everything running smoothly again. I would definitely recommend!
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Just saw one of their trucks driving aggressively through Erie, excessively speeding, swerving, and cutting me and other folks off. Dangerous at best, not a good look. If this is an indication of how they conduct business, I would stay away.
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Meyers will spend the time to properly diagnose your problem and provide you with real solutions. I had a failing 4yo furnace. They were able to resolve the problem with a $50 part. Other companies were quick to give up and tell me I needed a new furnace. This company actually cares and does the right thing. If I could leave more than 5 stars I would. Thank you for your help.
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The answering service is poor compared to when this company was Brown Heating and cooling.
You will be told by automated voice that you are number one in the cue ( two to three times) then you will be transferred to an operator . Who takes your info to forward to the office… good luck getting a call back in a timely manner….. -
Ben came to help us after a very long and hot day of serving other customers who also had their AC go out. Ben got our system up and running, and professinal, kind, and caring. We are very grateful to have our AC working during this heat wave!
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I have been using Meyers Heating and air conditioning In Colorado Springsfor about eight years now (was Browns). I cannot recommend them enough. Outstanding customer service and reliability, Lisa has helped me out numerous times. I love supporting local family businesses, and this one is exceptional. If you are new in town or looking for a new heating and cooling service company, then Meyers is the one.
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Very impressed with Christian who came to fix my A/C. He was professional, knowledgeable and very thorough. This is also true of everyone that I interacted with while scheduling my appointment, and when an appointment opened up for an earlier date. I will use Meyers again.
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The technician was great and very patient to explain everything. Happy to have him service next time!
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Once upon a time (2 years ago) I thought this was a great company. We bought a top of the line heat pump (Mitsubishi) from them. They installed, they were responsive. And then, maybe a year ago, it suddenly became difficult to reach them. Messages weren't returned. I had to call repeatedly to schedule routine servicing. Today, we had an 11am - 2pm window for service. They texted and emailed to confirm, and then no one showed up. I was able to reach someone who said I had a 2pm to 5pm window. When I told her that wasn't true, I received a perfunctory apology. Our heat pump is only 2 years old, works fine, but I worry now that if a mechanical emergency arises in the dead of winter, this company might not come to a timely rescue.
Having said the above, I'd also like to note that when Meyers did show up at approx 3p, their technician Matt was thorough and professional in dealing with our unit. -
Our apartment furnace was out and it was 5 degrees. Diego was very communicative and professional and came late in the evening to help us get the heat back. Thank you!
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Meyers just installed a new furnace and air conditioning in our condo. We are extremely happy with the entire process, from estimate to proposal to scheduling to installation. We appreciate the superior customer service we received from everyone involved, including 𝐂𝐡𝐚𝐝, who provided the proposal/bid and was really great to work with and did everything he could to give us a very fair estimate/price, 𝐃𝐚𝐫𝐢𝐚𝐧, the technician, who worked diligently and professionally throughout the entire process, and 𝐒𝐜𝐨𝐭𝐭 and 𝐌𝐚𝐫𝐭𝐲 who each contributed excellent workmanship and great customer service. A special shout out to 𝐃𝐚𝐫𝐢𝐚𝐧 who took extra time to explain everything, answer all of our questions, and was also truly great to work with. Thank you 𝐃𝐚𝐫𝐢𝐚𝐧 for all of your help! All of the workers, including 𝐂𝐡𝐚𝐝 (the estimator) were a pleasure to work with. 𝐌𝐞𝐲𝐞𝐫𝐬 offers competitive, fair pricing with great results. We highly recommend their company!! We live in the Boulder area.
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They followed up quickly on my email request for maintenance and already agreed a day to perform with a good package
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Had to have a 31 yr old furnace replaced. Got three bids for the work. Meyers sent Mike highland. He took a very thorough look and gave me a honest clear bid. The others were not as complete. Mikes Bid wasn't the lowest but was competitive. Their process gave me a great sense of confidence. The team came out the following morning at 9am. They worked hard and completed the work by 2pm. Cleaned up the work area prior to leaving. I have had the misfortune of replacing 3 HVAC systems in my life. This was by far the best experience. I highly recommend them. Ask for Mike, he is honest and can be trusted. Hard to say these days
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Hunter was very knowledgeable. He carefully and succinctly explained the workings and issues we were having with our AC. I am super pleased with the service and I'm happy give Hunter 5 stars. Well done!
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Installed a humidifier in my house. Never worked, so called to ask them to fix it. They asked for a service call payment to come back out. Finally had a different company reinstall it, and they said Meyers installed the wrong equipment so it was never going to work. Extremely dissatisfied.
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Diego, the technician, was thorough and took his time to explain the processes of his inspection and maintenance to me as he progressed. I was truly impressed with the time and care he spent and willingness to explain things to me.