Reviews of local pros in Boulder, Colorado

When I found water and some small gravel in my downstairs tub, I got really worried. I called Jones Brothers Plumbing & HVAC in Boulder around dinner time and spoke with Brian. Since I wanted to be home during the repairs, we set up a time for a plumber to come out the next afternoon to check my sewer line with a camera and figure out what was going on. They actually gave me a call right at the start of the window to let me know they were on the way, which was a nice surprise. When I got home, Melvin was already there and had finished clearing the clog from my outside cleanout. He even showed me what he pulled out of the pipes. Melvin explained that running the camera wasn’t really needed this time, which saved me some extra money. I really appreciated his honesty—it’s refreshing to see a plumber who cares about doing the right thing and not just making a sale. The price was fair and I was happy to pay it. I’ll definitely call again next time I need a drain cleaned or any plumbing work done.

I recently had a great experience with a plumbing company in Boulder. I had a tough slab leak that needed fixing, and Ezra and the crew really impressed me with their careful work and attention to detail. They didn’t just go by what the leak detection company said—they took the time to double-check the spot and made sure the leak was found in the right place. Ezra made sure everything was handled smoothly and kept me informed throughout the process. I’ve owned several properties over the years and worked with lots of plumbers, but this company stands out as the one I trust most. Their dedication and expertise are hard to find these days. I highly recommend them for any plumbing needs!

I needed to have some old flexible piping taken out of my house because my insurance required it. I called Jones Brothers Plumbing & HVAC and spoke with brian, who listened to my plumbing issues and quickly set up a time to come by. brian got back to me with an estimate, and then they sent a written quote too. after checking with a few other plumbers, their price was the best. we scheduled the work for a couple of weeks out, which worked fine for me since they needed to arrange the crew. it ended up taking four plumbers most of the day to get everything done. when the team arrived, brian took the time to walk me through the house, showing me all the work they completed. each plumber I met introduced themselves and was really polite. as we checked each faucet and area, brian explained what was changed and why, even pointing out the new plumbing parts they installed. i was so impressed with their attention to detail and how friendly everyone was. every time i called their office, the staff was super helpful and pleasant. once, i even got to speak with the owner directly, which made me feel valued as a customer. we’re already thinking about more ways to use their plumbing services in the future. i highly recommend them if you need reliable and friendly plumbers. their website is also really helpful, and you can see info about the team there.

We had a plumbing emergency at our home in Boulder on a Sunday. After trying to reach another plumbing company but not getting a call back, we contacted Jones Brothers Plumbing & HVAC. The person who answered the phone was friendly and helpful, and she explained when the plumber would arrive. There were a couple of delays, but the team kept us updated the whole time. When Brian arrived, I showed him around and explained the situation, including where our main water line access was. He got started right away, knew exactly what to do, and had all the necessary tools with him. Brian was professional, efficient, and fixed the issue quickly. It was clear he had a lot of experience with plumbing problems. Even though I hope we don’t have another emergency like this, if it happens again we’ll definitely call for Brian. He made the whole process so much easier. I highly recommend their services to anyone in Boulder needing a reliable plumber.

I had a great experience with my recent plumbing service. Brian came out to install a new faucet, garbage disposal, and dishwasher for me. He was very professional, friendly, and made sure everything was hooked up perfectly. Brian took his time to make sure the plumbing work was done right and cleaned up after himself, leaving the area spotless. He arrived on time and finished the job when he said he would. Even though the service cost a bit more than I expected, it was worth it to have the work done quickly and by such a skilled plumber. Overall, I’m really happy with how everything turned out and would recommend their plumbing services to anyone needing reliable and tidy work.

I had a stubborn clog in my tenant’s kitchen sink that I just couldn’t clear, even after trying a couple of different drain cleaners and renting an electric snake from the hardware store. Nothing seemed to do the trick. After searching online for a good plumber, I found Jones Brothers Plumbing & HVAC and gave them a call. Ezra answered and told me he was finishing another job but could head over right after. He kept his word and arrived at my place in about 20 minutes. Ezra got straight to work and had the sink draining perfectly in just 15 minutes. The price was fair and he even gave me a guarantee for the work, which gave me peace of mind. The next day, my tenant let me know the sink was clogged up again, so I called Ezra. He came back quickly and fixed it again, no extra charge. I had a great experience and definitely recommend them to anyone needing plumbing help.

Brent was remarkable. Real and sincere, he unclogged the hvac system in our Boulder home. From the moment he stepped in, he was friendly, empathetic, and completely understood the task at hand. He was punctual, returning the next day to wrap up the work. I valued his contribution, as well as that of his supervisor, ryan. They were both exceptional and easy to connect with. They successfully found the blockage in the system and cleared it. Without a doubt, Express HVAC Repair is the best company to work with. Thanks for assisting us and maintaining a serene environment. howard and Christopher.

The original AC unit was still in place from when the building was constructed, so I decided to get it replaced. Express HVAC Repair is an exceptional company. This is the third time they've serviced my AC and there's no sign of any leakage. Next week, Devin will be working on it for further maintenance. I deeply appreciate Express HVAC Repair, they certainly deserve a FOUR STAR rating!

I can't recommend this AC repair service enough! For the first time, I used their service and was met with polite, professional interaction. I was thrilled when they managed to book an appointment for the following day to handle my air conditioner issue. Devin, the expert who fixed my AC, was impressively proficient and quick, wrapping up the task in no time. The rates were quite reasonable too. It's comforting to know that I can depend on this service moving forward, if I ever need any more AC repairs in Boulder.

Once more, I am thoroughly pleased with the service I received from Express HVAC Repair. I've relied on them for my HVAC servicing needs a few times now. In recent events, I was having trouble with one of my ground floor air conditioning units not cooling effectively. Christopher came out to assist and, regrettably, he found a leaky coil that set me back a significant amount for repairs. He was professional and comprehensive, and he finished the repair efficiently. To my dismay, the same unit started malfunctioning again just a short while later. I was concerned about potentially facing another expensive repair, and doubted my decision to repair instead of replace the 9-year-old unit. This time, Brent was dispatched to my property. He spent a good portion of his day and found another minor leak, this one in an exterior coil. I was distraught. But to my relief, instead of having to swap out another pricey coil, Brent managed to seal the leak and confirmed the unit was functioning correctly. Now, here's where the experience really became outstanding. After Brent talked to howard over the phone, he informed me that they were not going to charge me for this service at all! Even though this leak was seemingly unrelated to the previous one, they decided not to charge because they had serviced the unit not too long ago. Incredible! Brent even swapped out some plastic caps for metal ones, mentioning they would be more durable. To top it off, he insisted on cleaning the unit with wipes because he'd gotten some refrigerant on it. I couldn't see anything, but his extra effort didn't go unnoticed! When you state that you offer a 100-percent guarantee, you truly mean it. Kudos to you, Express HVAC Repair!

Two years ago, I had my heaters installed in my new home by a reputable company. Today, I had a hiccup when I attempted to install a Nest thermostat, which unfortunately resulted in it blowing hot air. After exhausting all the troubleshooting steps with Nest customer service, I reached out to the company that installed my heaters. Even though it was after hours, Ryan, the gentleman I spoke with, was extremely friendly, helpful, and compassionate. Despite being a considerable distance away and unable to reach me until the following morning, he spent over half an hour patiently guiding me through the system, even as I repeatedly switched the electricity on and off. Sometimes, lessons are learned the hard way. I am deeply grateful to the company and Ryan for their time and care, and I will certainly be reaching out to them for any future heater repairs or issues with my system.

I've previously utilized a certain company for heater repair and upkeep at my rental property. They consistently respond swiftly and do an excellent job in rectifying issues and clarifying things. Recently, we encountered a problem with a burst pipe that caused water leakage into a basement room. Maxwell, the head of the company, was present to provide us with a job estimate when we found the issue. He immediately stepped in to assist with moving things out of the room and spent a good half hour aiding us. His team, including Devin and Ryan, arrived promptly to rectify the problem and did a fantastic job. They spoke highly of Maxwell, stating he was a pleasure to work for. I value this sentiment as it is increasingly rare to hear such positive reviews. They've secured a lifelong customer in me.

I can't emphasize enough the outstanding job that Devin and Ryan from a renowned HVAC service provider did when they came to perform our HVAC needs in Boulder. They impeccably installed a mini-split system in our back room, given the fact that running large ductwork in that area was impractical. In addition to this, they successfully replaced our furnace and air conditioner, and also made some essential modifications to our existing ductwork. Devin and Ryan were both incredibly professional and courteous throughout their service visit. I strongly endorse their services!

Firstly, the individual coordinating the service, did an outstanding job with their customer service. They managed to schedule us for the same day, and we had the wonderful opportunity of collaborating with Maxwell. His expertise, congeniality, and overall work ethic has transformed us into loyal customers. We couldn't be more satisfied with the HVAC service and assistance we received in Boulder. Thank you!

Maxwell serviced my AC unit and was both proficient and friendly. I valued his detailed explanation of the repair process and after the job was done, he took the time to explain how the AC system operates and what I should maintain annually. I reached out to Express HVAC Repair late on a Friday night and they got back to me within 15 minutes to arrange the job for Saturday morning. This was a great relief, especially since a snow storm was forecasted for Sunday in Boulder.

Express HVAC Repair really goes the extra mile for their clients. When I phoned them about a problem with my thermostats and freezing temperatures, they responded immediately. Brent and Ryan, the technicians, were outstanding. They promptly began work and identified that the furnace board needed replacement. The very next day, Brent forwarded a quote to me and I contacted the office. The staff assured me they would order the part, which was great news since one of my zones wasn't functioning. They had Devin fetch the part and deliver it to Brent and Ryan at another job in Boulder. They then returned to my home and completed the installation on the same day. Couldn't ask for better customer service from a HVAC company.

I'm thrilled to recount my fantastic experience with Ryan from Express HVAC Repair. He recently fitted a smart thermostat and meticulously cleaned out my AC components. The outcome left me extremely satisfied. Ryan's expertise and professionalism shone through during the entire process. He installed the smart thermostat efficiently, making sure it was flawlessly integrated with my existing HVAC system. Additionally, he guided me through setting up the mobile app and made sure I understood its workings. Ryan's precision while cleaning the AC parts was outstanding, and I observed a remarkable enhancement in my air conditioner's performance afterward. I would highly recommend Ryan for his outstanding service and proficiency in HVAC repair and installation. His attention to detail is unparalleled, and his work has significantly improved my AC's performance.

Express HVAC Repair arrived promptly, exactly as scheduled. They were professional and efficient in their work. A friend, who praised their effectiveness, recommended them to me and I can confidently say they lived up to the praise. As a new homeowner in Boulder, I am delighted to have engaged their HVAC services and I fully intend to rely on them for any future HVAC related issues. I believe Howard and Maxwell, from their team, truly stand out in their work.

Express HVAC Repair did a fantastic job with the AC repair. The quality of their work was top-notch and they ensured a clean installation. They went the extra mile by setting up a smart thermostat and an additional one in my Boulder basement. They even left me with written instructions to install a baseboard heater once I finish the wall. The final result is incredibly neat and is performing as anticipated. I'm thrilled with the new AC system installation. Plus, their pricing was competitive with other quotes I had previously received. Howard, Devin, Christopher, Brent, and Maxwell have truly outdone themselves.

Express HVAC Repair is FANTASTIC! We woke up to no heat in our Boulder home, but by lunchtime their technician Brent arrived and by dinner we were warm and comfortable again. Brent was very professional, explained what needed to be fixed on our AC system, and worked quickly. He left the area clean with no mess behind. On another occasion, my young grandson woke up and told me it was cold. I realized the AC wasn’t working again, so I called the company. Even though it was a holiday and very early in the morning, I got a call back right away. The person I spoke with was super helpful and friendly, even though I had woken her up. I found out that not every HVAC tech has every part on their truck, and supply stores can be closed during holidays. Despite this, someone still came out to our house and somehow got the part we needed to get our heat going for our family gathering. The customer service is amazing. I got texts and calls letting me know exactly when the technician was coming and what to expect. They made sure we had heat again—what a relief! One night we started hearing loud noises from the boiler. I called again and was told to turn everything off for safety, which was the right advice. Even though it took a bit to contact the boiler manufacturer, the technician remembered there was an issue with our model from years ago. They quickly replaced the burners and pilot parts, and even had someone bring the parts to us instead of making us wait. By the next evening, we were warm again and there were no more scary noises. The service we received made us feel like we were their only customer. If you need AC repair, you should definitely call Express HVAC Repair—you won’t be disappointed!

i called for a seasonal heater cleaning and safety check at both my home and my rental property, and paid for the service. after the inspection, i was told i needed new furnace units in both places, which was a bit overwhelming. then, just a couple weeks later, the blower motor in one of the furnaces stopped working. i reached out for help and devin was able to come out that same evening to take a look. i needed a special size motor for my heater, and devin took the time to find exactly what was needed, saving me from spending too much money on repairs. during the visit, devin also showed me how dirty both furnaces were inside and pointed out that the filters hadn’t been changed in a long time. i really appreciated the honest advice and thorough work. if you need heater repair or maintenance, especially with colorado winters, i definitely recommend calling these guys for quality work and fair pricing.