HVAC reviews in Brighton, Colorado

Had Eastside clean and service my furnace and AC unit today. The technician was very friendly and capable. I have had Eastside come to my house a number of times over the years, for repairs and servicing. Always the same positive experience with very good, honest service and reasonable prices.

We had an issue with our A/C unit and Fernando explained all the options up front when I made the service call. Caesar came out and completed the repair. He was upfront, honest and didn't try to over sell me- which is greatly appreciated. Would definitely recommend.

Eastside is one of our best sub-contractors! They are professional and knowledgeable and can always find solutions to systems.
As a high-end home builder, the systems and designs thereof, are critical to what we do. We have tried other companies over the years but they simply do not compare to Boe and his staff!

Excellent first impression from this company. Their label was on the furnace in the house I purchased last year. I called and they were able to reference the warranty with my address. They also saved me a $75 visit fee by providing some simple troubleshooting steps which fixed the issue. Thank you Eastside Heating and Air Conditioning!

I requested an ac repair early in the summer and used Eastside based on soonest available. As a result, I did not have ac for almost the whole summer due to their incompetency. Initially, they cleaned out the furnace because it was dirty, and this fixed it for less than a week. They were able to come back a week later and noted the other person missed a whole section because they didn’t actually take the furnace apart. This was cleaned out, however, again, the air stopped working 2 weeks later. They came back a few more times and were unable to figure out what the problem was. This spanned over a couple months. I kept having them come back, because I did not want to have to pay another company for diagnostics all over again, plus everybody was booked 3 weeks out. Shame on me! I eventually was able to find the company that installed the ac and turns out it was under warranty. They came and were able to diagnose low refrigerant with a leak immediately!!! Simple problem. They also told me the fan part Eastside ended up replacing after their 4th visit was under warranty. When I spoke with the manager from Eastside, he said they don’t work with Amana, so I still had to pay… what?!? That’s a lie, and I don’t even believe the fan was actually not working. Despite me discussing with management that they misdiagnosed the problem time and time again, and that I should not have to pay for a service that did not fix the issue, he was adamant I had to pay. 550 dollars for no ac all summer. That’s ridiculous!! I’m ashamed of my own stupidity that I kept having Eastside come back. If you want your ac fixed by a competent and trustworthy company, DO NOT use Eastside!

Avoid this contractor! Not responsive, doesn't return phone calls, customer service is non-existent. We had a very simple sub floor fan that needed to be replaced -- Fernando was to call us that day, then it turned into the next day, then after not hearing from him for 8 days, I called yet again, and after waiting 5 minutes on hold, his response was "we can't find a fan". And this guy is the service manager, what a joke.

We had Eastside install a new AC unit in our home in 2016, recommended by our contractor. We've had nothing but problems with it ever since. The air handler has leaked and set off our smoke alarms in the middle of the night. It freezes several times every summer. It's frozen again right now and it's going to be 96 degrees today. We've had other companies come out and try to repair it over the years and they all say Eastside put in a condenser much too large for our house and that is why it keeps freezing. Eastside has chosen not to stand by their work in our case, unfortunately. We spent a lot of money on a new system that has never worked properly. I cannot recommend this company.

We have been using Eastside since we purchased our home in 2016. They are very responsive to our calls and appointments were easily made.
All the technicians have been excellent, especially Efren, and they always take their time to explain the work they performed.
Keep up the good work!
Barbara Lambert

My home was built in 2013 and Eastside was the company that installed the HVAC system. This is how I became aware of them. I had them come out today for a cleaning. Raul was the service technician and he was excellent. He was professional, knowledgeable and courteous. Prior to starting the job, I appreciated him walking me through what the service included, and showing me the parts after they had been cleaned.
Though, I don’t have that much to compare it to, I believe the pricing was reasonable as well
I hope I don’t need them to come out again anytime soon, but if I do, they’ll be the call.

I was told I wouldn't be charged until the problem was solved. I was sent a bill in the mail, and I still have a problem with my AC. The tech that came said he didn't know what was wrong with it. 0/10 would not recommend. Also, whoever installed my furnace (from this company) left an instruction manual inside it.

Eastside Heating installed a new energy efficient furnace. DJ helped get us setup and scheduled. The crew arrived on the day specified and at the time said. We were completely informed of what would happen and how long it would take. Also installed a digital thermostat. We are pleased. Thank you.

Great quality service! Eastside was quick to get us on their schedule, even with the high demand for these services right now. Raul was timely and easy to work with. Not only did he clean our outside unit and replace our coolant, but he also gave us some advice on how to better maintain our system and how often to call his team for standard maintenance. The pricing was in line with what is expected for these services. As first time homeowners, we are so happy to find a company we can continue to work with!

They are one of the absolute worst to deal with. They have no respect for the customer and our time. I have sat around waiting for them with the 4 hour window they ask for. They don't call you and or even bother to show up. The following day when they finally decided to show up the tech did not bring the proper equipment to complete the issue. I'm not sure about anyone else but when I go to work I'm 100% prepared to do my job. I mean otherwise I wouldn't have it. So again I wait the following day for another tech who finally decides to show up an hour after his 4 hour window and thats only because I kept calling complaining. Once again he fixed part of the problem. Apparently it was a bigger issue than expected so again my airconditioner is not working and the tech was supposed to call me the following day and I haven't heard anything. Fernando is the supervisor and apparently does not care. So if you don't mind sitting around waisting your time while its 85 degrees in your home Fernando Eastside heating & air is for you. Also let me give credit where credit is due. Oakwood homes and Shazam warranty shame on you. You are just as much to blame for hiring such quality crews to build your homes with that being said thats the only reason I'm still dealing with such a poor business ethic it's unfortunately not my choice. I jist want people to see this and hopefully not make the same mistakes I did.

5 star service for boiler maintenance for ease of scheduling, promptness , professionalism and knowledge of staff, value for pricing- repeat of performance of aircon service. Norman

Installed a furnace in our new construction home 3 years ago and unit already has extensive rust on inside that was deemed by two other companies to be at risk of failure. Despite being under warranty, the response from Eastside is we can do nothing to repair or replace this unit. Awful customer service and support to make a bad situation right.