Reviews of local pros in Colorado Springs, Colorado

4.7 based on 20702 reviews Back to the listing
    5

    Friendly staff that is always willing to help you find just what you need.

    5

    Very helpful Dan is the Man!

    5

    People nice just not alot a room to back into dock

    5

    All the staff is awesome here very knowledgeable in all aspects of hvac

    5

    Tracy is great, they are very knowledgeable and always willing to help.

    5

    Excellent customer service very professional and following covid 19 guidelines. When in doubt Dan's the man

    5

    Super friendly folks... receiving area a little tight but keep your eyes open and take your time backing in and you'll be ok

    5

    Great costumer service! If they dont have what you need, they'll get it for you. I visit them all for all my HVAC needs.

    5

    Friendly, clean, and following covid restrictions. You can get your EAP and MET 4 study guides along with testing for a reasonable price.

    3

    I believe the business sells heating n cooling supplies to contractors. They also train employees and have their own fleet they send out for installs n service.

    5

    Great Local Branch of Johnstone Supply. The crew is extremely helpful and knowledgable. I would like to add that Zeb is the man to go to there, his knowledge is beyone reproach.

    1

    You shouldn't have to argue with a sales person whether a part number that is listed on the part it's a real part number.. You can Google the number and it comes up on Amazon. I. I suppose I should buy my parts there

    5

    Great service. Every time I go there I’m greeted with a smile. And they’re always more then willing to help me find what exactly I’m looking for! Keep up the good work!

    5

    If you are a licensed HVAC/R company then Johnstones is the place to go. They literally have everything you need in order for you to get the job done. I might add that the parts and equipment they sell are decently priced. That way you might save your customer money and know you are selling a quality part. Thanks again Johnstones for the years of dedication to the HVAC/R field!

    5

    As a licensed contractor, the people here know everyone that comes in and they're generally very good at giving you expert help. You do need a license to shop here though

    3

    Nice folks but the dock is challenging to blindside into

    1

    I called for information concerning code requirements for my employer. The salesman was exceedingly rude and did not allow me to even finish asking my question before giving me an unrelated answer and then interrupting me again when I tried to explain that wasn't what I was asking. Wish I had gotten his name, but his customer service was sorely lacking and definitely needs a new job. Salesmen cannot afford to be that rude from moment one of an interaction.

    5

    I walked in not knowing exactly what I needed and Dan was extremely friendly with helping me find the exact right part I needed! Even when I called for directions the woman on the phone was extremely helpful and pleasant. I don’t shop for HVAC supplies much but next time I need anything I know where to go. Thanks again!

    1

    The reply is a lie. This came from johnstone supply and you are the ones who would not work with us, saying the brand new product is fine if it is bent because it's just "cosmetic damage".
    Ordered a special order unit and it came damaged. UPS sent it back to these guys and these guys said everything is fine it's just aesthetically damaged. The entire bottom side was bent. Anyway, looks like somebody tried to hammer it back and created more damage. The unit arrived back to me more damaged than when I first sent it.
    Would never guess somebody would be so evil. The unit cost 1k.

    5

    The counter people here are always on their job, but today mike came thru for me on a newly installed furnace. The manufacturer didn’t have the specifics I needed and mike tore into what ever data base they use and found the info I needed and helped save the day for one of our new customers!!! You guys are the best!

    Thomas-basset heating and air

    5

    As a contractor we rely on these supply houses. From our perspective, trust and reliability mean a lot. To get our customers the best pricing, quality and respect, we turn to this supply house. It’s not Johnstone that makes the company. It’s the guys and ladies that make it happen locally. Thank you to them and their support to our small business and most importantly... the end user.

    Above The Clouds Heating