Reviews of local pros in Colorado Springs, Colorado

i’ve used comfortpros heating & cooling three different times—twice at my home and once for my mom’s place here in colorado springs. the first time, jermaine helped me with a small ac issue at my house. a few months later, he took care of some duct work at my mom’s place. jermaine was always on time, professional, and clear about what things would cost. his work was great. when my ac stopped working recently, i called comfortpros again. i hoped jermaine would come out, but he wasn’t available, so lucas said he’d be over in 30 minutes. lucas arrived quickly and found the problem with my ac in about a minute. he let me know that the part needed wasn’t available right then, but as soon as he could get it, he came back and fixed everything. now the ac is working perfectly and i’m very happy with the service. i appreciate how honest and straightforward they are, never trying to sell me something i don’t need. if your ac or heater needs fixing, call them and you’ll get real, honest work.

After working with several heating and cooling companies over the years, we finally found ComfortPros Heating & Cooling for our furnace repair needs. Recently, we had all three of our furnaces replaced with new, energy-efficient systems. Throughout the process, we interacted with many team members, including Lucas and Jermaine, and everyone was polite, knowledgeable, and truly cared about getting our heating back up and running. The staff was always professional and quick to respond, which is especially important here in Colorado where cold winters make a working furnace essential. They even answered our calls on weekends, which really set them apart from other companies we’ve tried before. While we can't say for sure if their prices are the lowest, we found them to be fair and very reasonable, especially compared to past experiences. They really focus on customer service and make sure everything is working perfectly, even coming back quickly if we had any questions or minor issues. If you need furnace repair or replacement, we highly recommend giving them a call.

I recently had Lucas come out to take care of a heater repair and tune-up. He started by carefully inspecting the heater inside the house, making sure everything was running the way it should. Then he went above and beyond with a deep cleaning of the heater’s components, taking off all the panels and using the right cleaning solutions to get rid of any buildup. I was really impressed with how thorough and detailed he was—most people just do a quick job, but Lucas made sure everything was spotless. He also explained what parts might need to be replaced down the road, but there was no pressure to do anything extra right now, which I really appreciated. It’s clear they care about building good relationships and want customers to come back, which can be hard to find with repair companies these days. With the cold Colorado winters, having a reliable heater is a must, and I’ll definitely be calling them again next time I need a tune-up or repair. I’m happy to recommend their heater repair services to family and friends.

I recently needed heater repair for my rental property in Colorado Springs. I reached out to my home warranty company to get help with a furnace that wasn't working properly. The first company they sent out checked the heater and said it just needed a new filter, but the problem continued. My tenants were waking up to a cold house, with the temperature dropping to 55 degrees inside. When I called the company back, they explained that the furnace had a safety feature causing it to shut off if it ran too long and said there was nothing wrong with it, claiming this was happening everywhere. After several days of this issue, I asked my warranty company to send a different technician. They sent Jermaine from another heating company. Jermaine called me before arriving and listened to the problems we were having. He gave me his thoughts about the heater over the phone and, when he arrived, he fixed the furnace in about 15 minutes. After his repair, the heater was running perfectly and my tenants were comfortable again. Jermaine was punctual, knowledgeable, and professional, and he explained exactly what was wrong with the furnace. If I ever need heater repair again, I’ll be sure to request Jermaine.

If you need HVAC work done in Colorado Springs, I highly recommend this team. Jermaine and Lucas went out of their way to make sure our needs were met and answered all our questions about the different heating and cooling systems they offer. We had them install a single heat pump with three separate zones in our home, and it’s made a huge difference—our house has stayed comfortable and cool all summer, even during those really hot days. Plus, our electric bill has dropped by about $100 each month since we switched from using old window AC units. There might be bigger companies out there, but these folks are true HVAC professionals who care about their customers and do quality work. Choosing them was the right decision!

Before hiring ComfortPros Heating & Cooling to repair my heater, i had a family member who works in the heating business check their proposal to make sure the cost was reasonable and the parts were good quality. they said the price was really fair and that the heater brand being used had a solid reputation. my husband and i are very pleased with the quality of the repair and the professionalism shown by lucas and the crew. i was also having issues with my smaller heater, and lucas checked it out for me. he told me it needed a new motor, found out the part was still under warranty, and even installed it at no extra charge! if you’re in colorado springs and need heater repair, i definitely recommend them.

Recently, I needed help with my AC unit and called for a repair service. After my initial visit, I had some concerns, but Lucas from the team quickly reached out to make things right. He arranged for Jermaine, a skilled technician, to come by and take another look at my air conditioning system at no extra cost. Jermaine was very professional, knowledgeable, and answered all my questions. He checked everything thoroughly and made helpful recommendations to keep my AC running smoothly. I really appreciate the great follow-up and excellent customer service. I now feel confident in their work and will definitely use their AC repair services again when needed.

absolutely recommend ComfortPros Heating & Cooling for furnace repair in colorado springs. they were very responsive, honest, on time, and professional. scheduling was quick and simple, and lucas from the office made the whole process smooth. i called to set up a furnace inspection, and jermaine came out to take a look. he took time to explain my furnace system and gave helpful tips on how to keep it running efficiently, making sure i understood what was happening. after checking things out, he pointed out a couple of parts that needed replacing and clearly showed me why. there was no pressure at all—just good information. while working on my furnace, the team also installed a smart thermostat i had on hand, since they were already here. overall, i'm very happy with the experience and will definitely stick with this company for any future heating needs!

I highly recommend this HVAC company. When my furnace in Colorado Springs started making a loud knocking sound every time it turned on, Lucas was able to come out to my home the same day I called. He carefully checked my heating system and found that the new thermostat was set to control the fan, instead of letting the HVAC unit handle it. He quickly changed the thermostat setting, which fixed the noise right away. Lucas also explained why this problem was happening, so now I understand my furnace a lot better. He was very professional and didn’t even charge me for the visit, even though he came by after his regular work hours. I’m very pleased with how quickly my heating issue was resolved and appreciate the great service!

I recently called ComfortPros Heating & Cooling in Colorado Springs when my AC unit unexpectedly broke down and started leaking water. Even though my system was still under warranty with another company, Lucas from their team answered my call late at night and took the time to listen to my concerns. He was extremely helpful, providing useful advice and troubleshooting tips to help with my situation, even though he knew I couldn't schedule a repair with them right then. Lucas's professionalism and genuine care really made a stressful moment much easier. He showed a real commitment to customer service, going out of his way to help me when he didn’t have to. I am very thankful for the support and kindness I received. I will definitely recommend this company to anyone needing AC repair in the future. Their customer-first attitude truly sets them apart!

We recently had our heat pump stop working, and since our old HVAC system was struggling to keep our home comfortable, we decided it was time for an upgrade. After searching for HVAC companies with good reviews, we reached out to one nearby. Their team quickly came out to check our system and discovered a Freon leak in the heat exchanger, which explained why the house wasn’t staying cool. We worked with them to select a new, high-efficiency heat pump that would be a good fit for our home. Jermaine and Lucas, the technicians who handled the installation, were fantastic. They were not only knowledgeable and efficient but also took the time to explain the new system to us and even involved my young son in the process, showing him how parts of the installation worked. He loved getting to help out. Both Jermaine and Lucas patiently answered all our questions about how the new system operates and the benefits of the updated technology. We really appreciated their friendliness and professionalism throughout the whole experience. While replacing an HVAC system isn’t something anyone looks forward to, we’re extremely pleased with the helpful service we received. Now we feel confident that our new system will keep our home comfortable for many years to come, especially during Colorado’s cold winters.

I woke up early in the morning in Colorado Springs and noticed my house was way colder than it should have been. The thermostat showed 59 degrees instead of my usual 68, and I didn’t hear the heater running like it normally does. I checked the air filter, even though I had just put in a new one, and made sure the breaker hadn’t tripped. I switched it off and back on, but the heater still wouldn’t start. I called ComfortPros Heating & Cooling and left a message. Jermaine called me back and said he could come by soon, which was a huge relief because it was chilly. He arrived quickly and got right to work. Jermaine was very polite and professional. He first checked the inside unit, then quickly found the issue—some wires were touching the copper pipe. It turned out to be a simple fix. As soon as he was done, my heater started working again and warmed up the house fast. I'm really grateful for the quick response and how knowledgeable Jermaine was. Even if you didn’t have your heater installed by them, they show up fast, figure out the issue, and get your heat working again in no time. I’m so happy to be warm again!

Lucas from ComfortPros Heating & Cooling comes out regularly to handle maintenance and cleaning for my furnace and HVAC system—getting everything ready for the cold Colorado winters and making sure it all runs smoothly. I have a two-story home with a dual thermostat setup, and my heating system has been working great thanks to their attention to detail. The technicians are always on time, friendly, and professional. Pricing is fair, and I appreciate that they never push unnecessary repairs or equipment. I’m very satisfied with the service and would definitely give them five stars.

Our family has used this company for furnace repair and seasonal tune-ups several times, and we've always had a good experience. This time, we scheduled a furnace maintenance visit and were able to get an appointment quickly. Jermaine was our technician—he showed up on time, made sure our furnace was working perfectly, reattached the furnace cover, and even replaced our humidifier filter. He was very friendly and worked efficiently. We’ve always received excellent service here and will definitely ask for Jermaine again in the future.

This week we had ComfortPros Heating & Cooling repair our furnace system. We had an excellent experience. Jermaine and the installers arrived right on time and kept great communication with us throughout the day, giving updates on the furnace repair process and answering any questions we had. They were polite, made sure to use protective covers where needed, and cleaned up everything at the end, hauling away the old furnace parts. They also helped us set up and understand our new smart thermostat and handled all warranty paperwork. The final bill matched the original estimate. We would definitely recommend their furnace repair services to others.

I’ve called ComfortPros Heating & Cooling several times for help with my heater in Colorado Springs. From my very first experience when Jermaine came out to fix a boiler problem, I could tell this company really cares. He quickly found it was just a simple switch that needed fixing, and I wasn’t even charged for the service call. More recently, I had a pressure tank installed for my heating system. They offered the best price, arrived on time, and finished the job fast with hardly any disruption to my day. The team is always friendly and professional. I’ll definitely keep using them for all my heater repair and maintenance needs!

I was really impressed with the honesty of the heater repair technician. Jermaine came out to look at my heater because it was leaking water onto the floor in my furnace room. I had heard stories about other heating repair companies in Colorado Springs, so I was a bit nervous that I might be told I needed a costly repair. Jermaine took the time to thoroughly inspect my heater, even going up to the roof of my condo building to check the unit. He discovered that the issue could be fixed just by replacing my furnace filter. The respect and honesty shown by this company truly stood out. I had a great experience and will definitely recommend them to others and use them again for any heating needs.

I've called on ComfortPros Heating & Cooling several times for my air conditioning and furnace needs here in Colorado Springs. Over the years, they've taken care of everything from installing a new AC unit to handling repairs and routine maintenance. Their prices have always been better than other places I've checked, and their team, especially Jermaine and Lucas, always shows up on time and does the job right the first time. Right now, I have a service plan for my AC and furnace, and I haven't had any problems at all. The regular maintenance keeps everything running smoothly, which is important with the hot Colorado summers. I wanted to leave this review because people usually only post when something goes wrong, but my experience has always been positive. It’s worth mentioning that they have very few negative reviews compared to how many happy customers they serve, which says a lot about their consistent and reliable work.

Booking an appointment was simple and quick. Jermaine arrived promptly at the start of the scheduled time and got right to work on my AC repair. He checked both the furnace and air conditioner, carefully explaining the different things he was looking at, like airflow, CO readings, and how efficiently the AC was running. Jermaine made sure everything was running smoothly, even though my AC uses R-22. He let me know the system is still in good shape, and replacement isn’t needed just yet. The team was professional and didn’t try to push any extra services. Overall, it was a great experience with a reliable AC repair company.

I highly recommend ComfortPros Heating & Cooling to anyone needing AC repair or installation. The team is always reliable and quick to respond, making the whole process smooth and stress-free. They really know their stuff and take the time to explain everything clearly. I had Lucas come out to my 1945 Bungalow-style home in Colorado Springs, which only had a boiler and swamp cooler before. I decided to go with a Dual Fuel Amana system, and the improvement in comfort has been amazing. The investment was very reasonable for the quality of work and system I received. You can count on honesty, integrity, and a caring approach from start to finish. I’m extremely satisfied with the results!

I am extremely satisfied with the HVAC service we received. Our old heating and cooling system in Colorado Springs was nearly 30 years old, and Jermaine came out promptly to replace a faulty inducer motor and sensor. After discussing our options, we decided it was time to upgrade to a brand new HVAC system. Jermaine was very patient, taking the time to answer all our questions and helping us choose the best system for our home. On installation day, Lucas and the crew arrived right on schedule at 8 a.m., just as promised. I was very impressed by how efficiently they worked and the high quality of their workmanship. The team also made sure to explain how the new HVAC equipment operates and shared helpful information about our home's needs, as well as the reasons our old unit was having problems. I highly recommend their services. While investing in a new HVAC system is a big decision, I found their prices to be very fair considering the quality of equipment and the professional installation.