Appliance Repair reviews in Denver, Colorado

Great service. Charged almost same price for control board that I would paid if I had bought it personally. That NEVER happens.

Dmitriy did a great job. He was super knowledgeable. I built my house 10 years ago and I’m already on my third dishwasher. This dishwasher broke down two weeks after the warranty expired. Dmitriy gave me some good tips for making them last longer.

Demtri was fantastic—friendly, professional, and incredibly efficient. He installed our new gas dryer quickly and made the whole process feel easy and stress-free. We would absolutely request him again for future service!

Manager is rude, unhelpful, even combative. Don't worry, he's been doing this for 20 years at various companies, so you should just trust him. Technician was nice and friendly.

All in all - lack of follow-up, the $80 dollar service fee is nothing more than them getting a look at your machine, you have no idea what's going to happen there after.

They are not authorized BY the manufacturers to repair the machine (learned that the hard way).

Diagnosed the problem with our ice maker and returned with the replacement part within a few days. Good communication and follow-up. I would definitely use them again.

Your technician was excellent the diagnostic and fixing the problem. The previous company that was here, stop One, did not know what they are doing.
Highly recommend your services.

These guys are hardworking!! They cared to explain the process of fixing my subzero and dryer. Furthermore they continuously checked in to make sure that I was happy with everything and apologized that they were making some (necessary) noise in the kitchen. They even took part of my old broken kitchenaid oven with them to see if they could help me— and it wasn’t even on their list before coming to the appointment! You can’t go wrong with these guys!

I had a poor experience with a technician. However, the manager Dimitri made everything right and ensured I got a refund.
So, even though you can have a technician that doesn't give good service, that doesn't mean they represent the company overall.
I appreciate Dimitri for caring enough to contact me and make things right.
In the future I think I will give them another chance.
They do care about customer satisfaction.

Great service from TopServ on an issue with my dryer. The booking process was simple and straight forward. The technician, Dmitry contacted me at the start of the arrival window with an estimated arrival time. He arrived at the time he said he would, was very professional, and had all the tools and parts to make the repair. Dmitry appeared to work with the efficiency of an expert and repaired my dryer in no time. Great experience - highly recommend. I will use them again!

19 yo Viking freezer not chilling properly, responded promptly, troubleshoot and got working with a steam cleaning and no mess. Also checked a Viking frig which recommended a factory call for as still under warranty. Very knowledgeable and honest, highly recommended.

Dmitry went above and beyond from beginning to end. He took the time to understand the specifics of the issue, requested photos to properly assess the situation, and ordered the exact part needed before arriving. His communication was consistent and clear throughout the entire process. He showed up early, worked efficiently, and completed the job with precision.
What stood out most was his expert knowledge and, just as importantly, his honesty. It is rare to find someone who combines skill, integrity, and professionalism so seamlessly.
Thank you, Dmitry. I look forward to recommending you to my friends and family.

I had a wonderful experience with them and the technician that came out. I called them at 6:30pm at night about my washing machine no longer pumping water out. They offered to come out first thing in the morning, but I needed them to come in the afternoon. The tech sent me a text about 30 minutes prior to arrival. The tech was super friendly and we chatted as he did the work, and even spoke to our warranty department with the necessary details to help us with our claim. He showed me a great tip to pull the washer/dryer in or out in the future, and was done with the work on time. Would highly recommend them for their customer service, their overall service provided, and their knowledge.

It was time to change the water filter on our refrigerator. We have had this refrigerator for 6 months and changing the filter is different on this refrigerator than on our old one. We followed all instructions but could not get the old filter to release, and then we thought we’d broken a piece in our struggles. So, we called TopServ. They came out in a couple hours of our call. Henadzi, the tech, showed us what to do, no we had not broken anything and we had to order a different filter than the one I had from our old refrigerator, of course. Henadzi, using the old filter, explained what to do, how to do it and made it sound very easy. He suggested we purchase new filters from Amazon, which I promptly did. I chose to wait until I got the new filter before I wrote this review, wanting to be certain that Henadzi had given me all the info I needed. Amazon overnighted the filter and following Henadzi’s instructions, we easily inserted the filter and it works perfectly. Because of the few minutes he was here and the simplicity of the fix, we were only charged the initial charge to come out and assess our problem. We will definitely use TopServ again if we need them! Great experience.