Constraction reviews in Denver, Colorado
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Ernie's team installed gutters through our contractor on our modern pop top in the Berkeley Highlands. They installed galvanized aluminum gutters in less than a day. From what I can tell it is reasonably priced, quality work. I'd recommend Ernie's Gutters.
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Ernies roofing and gutter was a great choice so glad he was referred to me work was done promptly, great quality, timely, and professionally. Helped me with my claim and gave me great quality work no doubt my roof will have any problems. thanks again Ernie
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I hired Ernie to replace a flat roof in 2012. The roof replacement seemed to go well, but we started experiencing roof leaks one year later. He responded quickly to my first call and patched the leak. We experienced another leak less than a year from then. Again, he responded when he had time on his calendar and too patch the leak. Over the course of the next two years, we experienced consistent leaking from the same location every 6 months or so. When he did come out to repair the roof, he was always trying to sell me on thousands more of work to put a bandaid on the poor quality roof he installed. Ernie became slower and slower to return my calls, despite the roof still being under warranty. When the last leak surfaced and a five foot by 3 foot portion of our ceiling collapsed, Ernie refused to return my phone calls and texts. I brought another roofing company out to assess the job. Every seal on our flat roof installed by Ernie was failing! In addition, he had not graded our flat roof properly to the back gutter system. This created a belly in our roof, directly over our leaking spot with the caved in ceiling. This roof was less than five years old and had pools of water collecting under the failing roof seams. Needless to say, due to the abundant inadequacies, we had to install a brand new roof and properly grade the system. Do not hire this man for a flat roof install. There are other reputable companies out there in the greater Denver area. Don't waste your time or money on his company.
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I had some leaky gutters and Ernie came out and took care of the issue and then some! Couldn't be any happier! Great customer service! I will definitely be calling Ernie for any issues I have in the future and will be telling all my friends if you have an issue call Ernie.
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BEWARE! Although Ernie’s Gutter and Roofing has a number of good reviews (these are the ones he shows on his website), he also has quite a few negative ones. Be sure to read all of these before deciding to hire Ernie. I ended up hiring Ernie without first doing so, which was a huge mistake. Also he has a F rating with the BBB even though his website says he has an A rating. Review those complaints as well before considering to hire Ernie. These are the reasons I would never hire him again.
1. Hired to repair May, 2017 hail storm damage. Assured me he was very experienced with insurance companies; took 2 months to finalize estimate, I had to become involved.
2. Multiple grammatical errors along with incorrect wording on his authorization form to start work. Took 3 variations to get it right.
3. Insurance acceptance was on 08/03/17 yet roofing work didn't actually start until 09/22/17. Workers just showed up without any notice.
4. Has very poor communication, follow-up and follow through. Uses automated text response when you call him, which says “Sorry, I’m on the other line I will call you right back”. I would have to wait sometimes days for him to actually call me back. Emails and text messages would also often go unanswered or until I would repeatedly send him the same messages.
5. Ernie’s lack of understanding regarding adding a layer of insulation board to my existing flat roof and his failure to order the right product has left me with remedial work to make the edge of my roof look right. At no point did Ernie ever acknowledge his error or offer to correct this issue.
6. Failed to pull a permit until I requested it. Took 12 days to get a copy of it.
7. Finished all of the roofing work towards the middle of October with gutters and downspouts installed at the end of the first week of November. Didn’t hear back from him until after the first of the year.
8. Finally heard from him in Jan. 2018, where he informed me he noticed he had not sent me a final invoice. When I reminded him the work was not complete and that he still needed to replace my damaged skylights and a few other miscellaneous items he informed me that he decided he wasn't going to do that work and would take the cost off his invoice.
9. Added approximately $5,000 more to the last invoice without advising or reviewing with me. I had to get insurance company to approve it.
10. Provided a list of 12 things (most of them minor items) that need to be done prior to making last payment. He never came out to review these items, never took care of them and threatened to put a lien on my house.
11. One major item on the list was regarding wrinkles that had developed in the flat roof. He never came out to look at this issue and when I asked for the name of the manufacturer of the roofing so I could check with them on if the wrinkles were acceptable, he simply ignored my request and continued with the lien process by sending me by certified mail his latest estimate and a letter of his intent to lien my house.
12. I tried to communicate with Ernie to try and resolve the situation, I even offered to pay a majority of the invoice if he would simply tell me who the manufacturer of the roofing material was. I even reduced my 12 item list down to 3 items. He countered my offer by asking for all but about $2,000 of the invoice and still never provided the name of the roofing manufacturer.
13. I ultimately ended up calling on a roofing expert who advised me that though the wrinkles were fairly obvious they shouldn't cause me problems in the future. After which I made the final payment to Ernie, and although he said the lien had not yet been filed, I have no way of knowing until I have a title check done on my house.
14. In the end Ernie never called for the roofing inspection to close out the permit, I had to do it.
15. A final note, I have not include everything that went wrong or all the issues I had with Ernie.
A hard lesson learned, but I will never again hire someone without first researching them. Best of luck to those that do hire Ernie. -
I ran in to a bind preparing my son's home for sale.... needed some downspout to extend the drainage away from the house... couldn't find any green downspout to buy and found Ernie online... He was friendly and asked how much I needed. He checked to see if they had some green on the truck... and called me back to confirm.... I was willing to drive to pick it up, but he brought it by himself and even cut the 10 footers in half .... thanks Ernie, you are the best and I do have your card and will definitely call you when the need arises!! Highly recommend!!
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We called Ernie and told him we needed our roof done within two weeks (for insurance purposes) and he was able to make it happen and start our roof within a week. It only took them one day to do the roof and maybe two or three hours to do our gutters. Everything looks amazing! Thanks!
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Will definitely be using Ernie and his team again. Called on Wednesday and he had someone out the next day. Job was done quickly and the results are outstanding. 10/10, we'll be using Ernie again!
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Ernie is very responsible and professional. He installed the new gutter, wrapped both the fascia and the soffit for us with a reasonable price and a great quality. I recommend him to anyone that needs this service.
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Homeowners BEWARE!!!! I had the unfortunate experience of meeting Ernie of Ernie’s Roofing. I called him in need of completing a roof certification for a house my wife and I are under contract to purchase. In my initial conversations with Ernie, he told me that the only way for him to come out to do a roof certification was to pay him before he would perform the service. I told him I was fine with that and paid him $182 on Saturday (11/28/17) prior to our discussed appointment on the following Wednesday (11/1/17). On Tuesday (10/31/17), I called and text Ernie to confirm our appointment and Ernie didn’t reply. On Wednesday (11/1/17), I called and text Ernie to confirm our appointment for 11/1/17 between 1pm and 5 pm (the time slot allotted to perform the home the inspection) and he didn’t reply. On Wednesday (11/1/17) and after all the other contractors completed their inspections, I called Ernie and he answered and told me that he had a dentist appointment and that he had already performed the roof inspection; however, it should be noted that he didn’t have access to the interior of the home to inspect the integrity of the trusses, plywood, and shingles, etc. I asked him what kind of shingles were on the roof and he couldn’t tell me and said that it was “in the report.” The certification he sent me was on 10/28/17. If Ernie performed the service on 11/1/17, why did he provide a roof certification to me on 10/28, which is the day I paid him (roughly at 1 pm) and Ernie’s Roofing email, which had the the certification attached, was received at 6 pm. Since the details didn’t add up, I couldn’t rely on the certification Ernie provided and had to hire another roofer to inspect the roof. Surprisingly, the other roofing company didn’t charge me a penny to perform the inspection. In addition, they told me the roof was in terrible shape and that it needed to be replaced. I’ve requested Ernie refund my $182 dollars and I’m response he insulted me and hung up on me. I’ll be reporting him to the better business bureau. If you are looking for a roofer, id recommend looking elsewhere. Please comment if you’d like a suggestion for another roofer. Good luck homebuyers and homeowners!!!
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SUPER HAPPY!!! I called Ernie and told him I needed a section of gutter replaced for a client of mine. Not only was he prompt in getting me the information I needed, but understood the urgency in my request and got a crew out there the next day! My client couldn't be happier with the gutter and I couldn't be happier with the service. A++ in my book, I've added his number to my contacts list as "Awesome Gutter Guy". Check em' out, you won't be disappointed!
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When heavy March snow put my pergola at risk of collapse, Ernie spent time to research my exact structure and manage to arrange for someone to come out in the middle of the night (after 1 am still answering calls himself.) All while reassuring me. Amazing service, fair price quoted, will use again!
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They’re were scheduled to come the morning of one day and showed up a completely different time the next day. We weren’t awake so they started walking all over our neighbors property and started setting up ladders against our house without our permission. They then parked behind our garage and urinated on our garage. We caught them on camera. We finally confronted them and they were incredibly rude, told us we were wrong about the schedule and demanded to be let in our backyard. They told us they couldn’t reschedule because they drove up from Pueblo (evidently Ernie’s is in the subcontracting business now). At that point we told them we had footage of them urinating and told them to take their ladders and get off our property.
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I run a contracting/remodeling company and when our gutter subcontractor delayed us 5 weeks, Ernie showed up in 1 day to give us a quote and finished the job in 3. Superb work, easy invoicing, and great communication. Ernie's is the only place we will use for our gutter work from now on.
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Upon first meeting with Ernie to schedule our roof replacement, he asked for available dates to complete the job. I let him know of upcoming dates that we were going to be out of town and told him that we would like to hold off on replacing our roof until we were back home. Despite my request, Ernie’s crew showed up to drop off materials and complete the roof replacement on the days we were out of town. Instead of being notified by Ernie, i received a message from our neighbors letting us know that roofing materials had been dropped off.
We returned from our trip to materials that should have been thrown away in our yard, a dead lawn from the placement of said materials, and an incomplete job.
After some dispute about being charged for work that was not completed, Ernie threatened to put a lein on our house if we did not pay him, though all we asked him to do was to produce a permit for the work he did that was signed off on by an inspector so we could at least know that the work was legitimate should we decide to sell our home in the future.
We really wanted to support a local, small business for our roof replacement, but instead we were met with broken agreements and threats. I would not recommend this company to anyone. -
We had a major roofing issue, and Ernie's Roofing came to the rescue. They were quick to respond, offered a fair estimate, and the quality of their work was top-notch. We couldn't be happier with our new roof!
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Ernie was extremely professional when handling our roofing/siding/gutter project. He's communicative and did great work for the most reasonable price in town. I highly recommend his business- we could not have asked for more!
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After getting several estimates Ernie’s Roofing Siding Gutter of Denver was the most reasonable and responsive of them all. I asked for specific equipment to be installed and they obliged without hesitation. The customer service and installation service was fantastic and for my next few exterior projects I will absolutely use them again.
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Wow, Ernie was so accommodating to our situation. We had been trying for months to get a gutter company to come to our home and make repairs caused by a tree falling after a microburst storm. People either didn’t call back or stood us up completely. We finally found Ernie’s gutter who did the job in short order and with a fair price. We were so grateful to finally find a reliable company and would most definitely call them again future if needed! Thanks Ernie’s gutter!
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I'm very pleased with the job Ernie's did! After getting two other bids, I went with Ernie's. He was responsive to my requests and his crew was quick and efficient. He made sure I got exactly what I wanted and had the job done without delay.
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Ernie did a significant project for our rental. He replaced the roof on the home and garage as well as repair drywall damage inside the house. He and his team did a great job executing the project in a timely manner and kept me informed through the process.
He handled the communication with the insurance company so I barely had to lift a finger. Really satisfied with the work, competitive price and service.