Home Services reviews in Denver, Colorado

This was cleaning for the move-out of an apartment. I was not there, but according to the manager the apartment was spotless. They were very happy with how clean the apartment was after First Class was finished. Since they were happy, I am happy!

Without a doubt, this has been the most exceptional housecleaning service I have ever used. I needed help with a last minute, "move-out" cleaning after my original housekeeper didn't show up (scheduled with another company). The 2 ladies who cleaned my home were absolute professionals, EXTREMLY detailed cleaners, and went above and beyond my expectations. Please do not hesitate when booking services at this company, you will be absolutely satisfied!

I have been using First Class Housekeeping for more than 6 months. They do a great job, and the ladies who come to my apartment are wonderfully pleasant, kind, and attentive.

Early on, I had one issue where a ceramic teapot was dropped and broken by accident. They left me a note and quickly responded to credit me the cost.

Highly recommend!

The entire experience was a pleasure from start to finish. I had to make a last minute (day before) appointment but they were totally able to accommodate me. The office was always able to answer my calls and I called many times because I didn't know how it all worked. The 2 ladies were friendly and worked hard! The cleaning itself was phenomenal. They were finished with my 780 sq feet in less than 3 hours, which is impressive considering all the cat hair and cat litter and how gross and dirty it was! I will rehire in a heartbeat!

Sandra and Victoria are a really good working team. They perform miracles. I have never had a cleaner apartment. My previous cleaner took eight hours to do what these ladies do in two hours. I am impressed with their thoroughness and their trustworthiness. I have much artwork and works of art that mean a lot to me. I have no worries about them being careful as they have shown me every time that they respect my things. They pick up everything dust it and underneath it and put it back in the same place. Many cleaners put things back in different places to show they cleaned it. I can tell when something has been cleaned and appreciate their care. I feel they are trustworthy and would recommend them and this company to anyone wanting good reliable service.

I hired First Class for a deep clean. They were two hours late. My house was very messy and I had made that very clear .when I came back ,after two hours ,I found garbage bags outside, filled with personal belongings that were not garbage. other personal belongings were thrown away without my knowledge and now lost so I have to buy new things. My child’s wallet was missing. They had been saving up their allowance to buy a toy (35$) I found the wallet, but the money was gone. Maybe they threw that in the garbage too. Even after all of this the staff told me they would make this right. They never picked up my phone calls, and I even went to their physical address and that was different. They are now located in the same building, but not in the same suite I even spoke to the landlord because I could not get a hold of these people. This business is not good. Please do not use it. I should have looked at the reviews before I even requested them. It is not worth the money you will end up spending more. This has been a traumatic experience for me. Losing personal items and having to sift through garbage to retrieve them making constant phone calls and not receiving any answers back and even having $35 gone missing from your child’s wallet and two hours late, so yeah there it is,my experience. I hope you don’t use them at all.

I've been using several maid services for over the course of 3 years. I can honestly say won't use anyone but this company ever again. They are prompt, exceptionally respectful of belongings, and nothing ever comes up "missing" as I've had that issue in the past with other house cleaning services. I loved them so much I had them clean my mothers home for the summer as she prepared to move out of state to keep up to tidiness with showings of her home. Anyone you call in the office is always so friendly and helpful. I love coming home to a clean house with chocolates on my bed, fresh linens, and flowers left for me to feel as if a friend came and left a gift to let me know they care. They feel like family to me and I am privileged to have them assist me with keeping my place clean. Thank you guys ever so much!

Love,

Teri

This will be our 4th year with First Class and I am still so very
pleased with the work they do in my home. They often will
pick up and clean areas I don't expect, (a teenagers room) what a treat! They are professional, so pleasant and very thorough. My kitchen, floors and bathrooms sparkle. I love coming home when they have been there and having everything look so good. I am very touched frequently by the little personal touches they leave for us when they've been there. Thank you First Class! SH August, 2018

First class housekeeping.....has the right name.... because..... Everything they did was first class........the ladies that clean my apartment........made me feel like I had just moved into a new place......... please forgive me....I forgot the lead or the supervisor name that was running the show...... however
they were all accommodating along with respect of what needed to be done.......I would definitely use them or recommend them for future use

Very professional and extremely efficient!! My house was really dirty… not messy but needed a thorough once-over. 3 women cleaned half my house in 2 hours! Looked beautiful!!

I will definitely use them again! Great experience!

I've tried four different housekeeping services over the past 10 years and First Class is the absolute best, hands down. My place is so fresh and clean. I love the smell of the cleaning products they use and my place looks fantastic!

I can't say enough good things about this company! As my move-in date (an early Saturday morning) was approaching, I told myself I'd just clean my unit myself. Fast forward to Friday night and I was overwhelmed, tired, and drained from packing all week - cleaning the next day was the last thing I wanted to do.

Around 8PM Friday I sent a last minute email and Leilah promptly responded saying she had a crew who could do it. The quote was a bit more than I initially thought it'd be, but she was super understanding and able to be flexible.

The cleaners themselves were fabulous, super friendly and right on time! Overall a fantastic experience and I highly recommend!

I’ve used First Class Housekeeping for a number of years now and have been very impressed with the service they provide. I’m now preparing to move and I asked the ladies to help me clean extra well for showing and they also offered to help me stage my house for photos. When I was away I received a call from the company asking if the ladies could stay longer than originally scheduled. They had asked the company to call me so that they could spend extra time on each room and preparing the whole house for photographs. Of course I welcomed that. When I returned I was very impressed with the detail they had paid to each room and the house was very well done overall. They exceeded what I consider even their normal impressive services.

I highly recommend First Class Housekeeping service! The cleaning crew was prompt and arrived exactly as scheduled. They were incredibly friendly and got to work right away! The kitchen and bathroom sinks sparkled! They did a great job with the stainless steel appliances. I was also very impressed with how quickly Stacy responded to my emails. We were very pleased with their service and would definitely contact them again!

I have never had better service than I receive with First Class Housekeeping. I have lived in multiple places and used many different companies but the service here is top of the line. We have a brand new baby and needed help so that we can spend special time with the baby. The ladies are always on time, thorough, thoughtful, kind and respectful. They do an impeccable job and the fact that we can customize our services is a bonus! Our house is in impeccable shape. It being cleaned adds so much peace of mind. Both Sandra and Victoria’s teams are fantastic and just so sweet to us!

best service ever! they took care of my house when my wife was pregnant and Ariana went the extra mile for me and my family!!. they are very reasonable on pricing as well especially if you get them out weekly that’s why i will only and always use first class housekeeping and maid service because they really are first class.

We have been using First Class Housekeeping for several months now and we are very happy with them. Our home in Denver is our second home and we often have friends and family stay. We have a cleaning at least once a month and then schedule additional ones as needed. They are so easy to work with and they are extremely flexible with our schedule. We are able to plan them several weeks in advance and I really appreciate how easy the scheduling is - we just text what we need and they quickly respond and let us know if that works or if we need to adjust. The cleaners do a really excellent job. At first it made us a little nervous since we are not there, but after having a clean before we arrived, and after using them for several months, we are very comfortable and happy with their service. They do general housekeeping a including ensuring there are clean sheets on the beds between visitors and the refrigerator and everything is ready for a new visitor. We will continue to use them and recommend them. They charge our credit card each time so it is very easy for us.

First Class Housekeeping & Maid Service does a wonderful job cleaning my house. They are professional, reliable and friendly. The house always looks amazing and smells great when they are done. I highly recommend them for your cleaning needs.

The overall cleaning was ok, though a little pricey. However, there were 2 issues that cause me to give it a rating of 2.

The first, more serious, issue is that they knocked down the shower curtain, didn't put it back in place, and didn't tell me about it. They merely placed the rod on a ledge and left (pictures below).

The second issue is that they did a really bad job washing the dishes. It's hard to imagine someone doing a worse job of it.

Friendly and efficient, they were above and beyond! I’m pretty sure they refilled my empty tissue box cover with a new box, my daughters bunk bed was even made (other cleaning services have left this out), general organization and depth of clean was wonderful.

Wanted to update this as we’ve used them for awhile now, and are even more satisfied with all that they do. Can’t recommend these ladies enough!

Unfortunately this wasn't the best experience because 1. It took too long. I needed a quick clean but took 3 hrs. 2. A. Two things were broken - my kitchen light fell when cleaning and now it has a dint. B. My stove is now making a clicking sound that won't stop. I now need to get a stove service in to fix. Not ideal.