HVAC reviews in Denver, Colorado

Quality people with excellent customer service and care! With that, they use quality products!

Very professional, Cody and Tyler were excellent!

Joe and Armin were professional courtesious. Very fast and neat!

Not bad HVAC service . used to be the best but they have lost a lot of knowledgeable people

ITS NORMALLY THE COMPLAINTS MANY READ~~~ THREE TIMES A BRAND NEW VERY EXPENSIVE HEATING SYSTEM HAS FROZEN UP IN THE WEE HOURS AND THEY MAKE YOU SIT IN THE COLD BELOW ZERO TEMPS~ EVEN BEING HOME BOUND, ON OXYGEN WITH LUPUS, A BROKEN ARM AND UNABLE TO WALK ANY DISTANCE, FREEZING INSIDE. . STAY AWAY FROM THIS PLACE. IF THEY LET ME, A DISABLED OLDER WOMAN SIT IN THE COLD WITHOUT FIXING IT TIL THE NEXT DAY SEVERAL DIFFERENT TIMES, (AND THE LAST TIME NEVER CAME AT ALL!) WHY WOULD YOU WANT TO DO BUSINESS WITH THEM??? MAYBE THEY BANK BIG MONEY WITH LEAP/GOVERNMENT PROJECTS....PROBABLY SHOULD TRY TO FIND THAT OUT...JAMES BRADSHAW, WORKING IN FIELD FOR THE CRISIS INTERVENTION PROGRAM, FUNDED THROUGH A FEDERAL GRANT TO COLORADO'S LEAP, WELL I HOPE YOU READ THIS. CARLA AT BROOMHALL BROS., YOU AS WELL, BUT THANK GOD YOU DIDN'T RUN IN MY HOUSE AGAIN YELLING AND CRYING (ACTUAL TEARS) AND SAYING HOW AWFUL ALL THE LONG HOURS WERE THE NIGHT BEFORE! Update: next morn, still no call back. 5 degrees out 02/23/2015 SIGNED, S.K. MITCHELL
2015 MARCH 04: WELL, WE CALLED GOODMAN CORP., THE MANUFACTURER OF THE BRAND NEW FURNANCE BROOHHALL WAS PAID BY THE FEDERAL FUNDED PROGRAM AND ALSO THE ACTUAL OWNER OF THE HOUSE, ALMOST 5000.00 FOR A FURNACE TO HEAT LESS THEN A 900 SQUARE FOOT HOUSE. THAT WAS NOT FOR ANY ADDITIONAL VENTS, OR CLEANING BUT JUST TO TEAR APART THE OLD FURNACE, WHICH THEY JUST LEFT LAYING IN PIECES IN THE CRAWL SPACE, AND HOOK UP THE NEW FURNACE, EXHAUST VENTS (WHICH HAVE BEEN FROZEN SHUT A NUMEROUS TIMES DURING HEAVY HUMIDITY AND SNOW!) AND THAT IS IT. MY NEIGHBORS HAD THE SAME DONE FOR ONE THIRD THE COST, AND NEVER HAS HAD ONE FREEZE UP THIS SEASON. OH, I DO HAVE PICS OF WHY THE LAST BREAKDOWN HAPPENED. APPARENTLY A BROOMHALL EMPLOYEE WHOM WAS DOWN THERE ON THEIR LAST REPAIR, YES, WHEN CARLA WAS CRYING ABOUT BEING TIRED, WELL THE BRASS CAPS OFF OF THE GAS VALVES WERE OFF AND LAYING TO THE SIDE ON THE GROUND, THE SCREWS WERE ALMOST OFF THE UNIT DOOR AND ALMOST OPEN, AND ALSO A VERY EXCESS SMELL OF GAS BUILD UP~~~ WOW. I AM SPEECHLESS. THEY TOLD ME HOW DANGEROUS THAT HAS BEEN, BUT YET JAMES BRADSHAW FROM CIP, HAS HAS TEXT AND LEFT MESSAGES ABOUT HOW NONE OF US ARE 'ALLOWED" TO CALL BROOMHALL ( SERIOUSLY, NOT TO CALL BROOMHALL FOR THEIR SCREW OPS WHEN IT BREAKS, FOR REPAIRS. AND WE DO HAVE THIS ON TEXT MESSAGE AS WELL AS RECORDED MESSAGES. THE TECH HAS DOCUMENTED ALL THE INFORMATION AS WELL AS PHOTOS, WHICH HAS GONE TO THE GOODMAN CORP., HOUSTON TEXAS, AND MANY, MANY WILL HEAR ABOUT THIS SCREW UP! THUMBS DOWN JAMES BRADSHAW, AND BROOMHALL BROS., (TOO BAD I HAD TO ADD ONE STAR TO COMMENT..PATHETIC BUSINESS, AND A WASTE OF MONEY TO THE FEDERAL FUNDS, BUT THEY WILL SURE PUSH THE GOOD THEY DO TO TRY TO KEEP THEIR STAR BRIGHT....ALL STARS FADE AWAY~..) I HOPE THAT THE NIGHT THE FURNACE HAD THE HUGE EXPLOSION THAT IT DIDN'T CRACK THE FURNACE OR BUST ANY GAS PIPES DOWN THERE. I DO HOPE MR. BRADSHAW AND BROOMHILL BROS., SHOULD WATCH THEIR WORK BETTER~ AND TREAT PEOPLE WITH A LITTLE RESPECT.

There techs are very rude same thing with manny the dude in the office will never want them at my house again

One of the worst companies. The technicians are horrible drivers. The guy in truck 31should have his license revoked and he should be fired. License plate 996-QFP.

Mauricio was so professional, I had leak in busted pipe on Saturday night tried call different plumbing companies some don’t take emergency calls some refused to come ,only Broomhall Brothers respond and about 30 minutes Mauricio came and fixed my problem.I was surprised about this company.Great customer service and professional technicians.Thank you Mauricio 👍👍👍👍👍

They do pretty good work. And Brittany gets an A+ for customer service and following up with my residents.

Great customer service over the phone from multiple people. Fast service. Very respectful workers in our home. Everything was done correctly. I would highly recommend this company.

Joe Lucero if I spelled his last name correctly I would like to say that Joe was very polite he was amazing he help me to understand about the heater and how it works and I just want to say thank you very much. 😊

isaac was a very respectable tech ,tried his best to get our furnace back up working but our furnace is lost cause ,but he was very responsive ,explained everything very well plus made sure he cleaned up after him self ,i personally would recommend their services to any one The install team (Tyler and Joe did one hell of a excellent job on installing our new furnace ,they communicated very well and explained everything perfectly Again anyone that needs heat work done these guys are the ones to contact specially Tyler and Joe

You can have high confidence in Andrew. I was pleased with his no no nonsense, get right to it, diagnose, n solve behavior. I own several mid size apartment bldgs n have seen a lot of tradesmen good n bad through the years.

A year ago I strongly recommended this company to other HOAs in which we have interest or an association.

No longer. Their customer service is horrible: they do not show for apppintments, do not respond to emails, office staff places blunders on computer glitches, send out wrong quotes to clients, misquote and change quotes with out explanation And quess what :after we called them on all their misdeeds,THEY cancelled our maintenance contract.

This company needs major change in management and on going customer service and ethics training.

Joe and David came a whole day early to completely remove and reinstall a new unit. They were very professional and courteous. Their guess as to the time of completion was spot on! Highly recommend.

Isaac at Broomhall Brothers was great! He fixed our furnace issue, immediately being able to diagnose the problem. He also fixed other things that others havent been able to! Definitely recommend these guys!

Joe.L and Adam.W where extremely professional and fast. Me and my family of four did not have any heat for 12+ hours (not there fault). Yet as soon as they got here they got it on fast before I was making dinner. Thank you so much guys it means the world to us. The little things in life matter when it's cold and snowing in Lakewood.

If you expect work to be done competently, you might want to avoid a place like this, who would run a boiler backwards, resulting in over-temp conditions and the destruction of your equipment.
Likewise, if you want a company who will respond when you let them know about their mistakes, or take responsibility for them, this is definitely a company to avoid.
After 6 months I contacted a lawyer and warned that there would be a lawsuit and they came back with a reply, finally... But one which claimed that the boiler was 5 years old, etc... when if fact the manufacturing date on it showed that it had not even been MADE 5 years prior.
They knew the dates and were either deliberately indifferent to the facts or trying to obfuscate them. Which is worse when it comes to a business relationship? Incompetence, lying, or a combination thereof?
The CEO eventually responded with an offer to "compromise" where they'd pay for the $2k unit they destroyed, but not take responsibility for or refund the $7 in labor they charged me. Thing is, I'd already had to replace the unit that they destroyed. Luckily, I had 3x companies inspect and document the condition and installation of the unit before I had it removed.
Broomhall might be nice and pretty and polite when they want to sell something, but they'll completely screw you after they mess things up.

I'm sure that they will try again to make claims that I never called them, etc... Well, when I did, asking for waranty work in Summer 2017 (40 months after installation when the unit with a 20 year warantee failed) they said "we do not do that sort of work.

Then they lied to the BBB about the dates, etc and through the BBB offered to replace the HARDWARE ONLY (about 20% of the cost) they destroyed AFTER I'd already contracted and paid for a new unit and did not need one... I believe that they intentionally missed the dates in my demand letter. They had their lawyer write a letter that called the unit "over 5 years old" when it was manufactured in Nov 2013... go figure that. It was turned on in Dec 2013.
It wasn't made 5 years ago even now, and it failed in June of 2017. 3.5 years old.

I have Emails from them from months before they claim that I called (and of course my phone records), which is why I am resolving this in the courts.
Don't believe anything they tell you. Liars tend to lie.

This is the first time ever writing a review about a company...that's how strongly I feel that this company should be avoided. Call center couldn't have bee more rude (nice attitude candi) placed a call for estimate and was told I would hear back at the latest by the next day. Called back a week later and explained I was waiting for a call back and couldn't have been talked to any ruder. Had previous valve worked done since they service the broiler in my building and they were over priced with sloppy work. Couldn't be happier I went with another company. Plan on getting on the building hoa board soon.. bye bye broom hall

Will keep it short for review purposes: incredibly professional, undoubtedly competent, honest, timely, trustworthy...we have been a client for over 10 years with our very old boiler and radiators in our even older building...these guys know their business and the technicians are just amazing.

Our central heating stopped working randomly in December and they were very quick to send help our way. Joe Lucero is great! He was very kind and explained everything clearly and thoughtfully!