HVAC reviews in Denver, Colorado
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Contacted this company on their website number for a service call and was transferred to a totally different company, Hi Five Heating & Plumbing or something. Very shady situation, do not recommend.
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derek and roger from purecomfort hvac service were impressive. roger took the time to explain to me what he was working on with the hvac system and the rationale behind it. they showed up on time in denver and were very pleasant. they finished the work proficiently and even offered some valuable advice on what i should do next with my aging hvac system.
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Marvin did an outstanding job ensuring I was comfortable and secure by fixing my air conditioning unit. I admire AC systems, but it's been difficult to find technicians in Denver who are knowledgeable about them. Marvin is exceptionally skilled. Highly recommended!
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i had an ancient floor furnace that needed a new thermocouple, which i had tried to replace myself. the pilot light went out and in came derek from purecomfort hvac service. he replaced the thermocouple i'd messed up due to my lack of knowledge. in less than an hour, my furnace was repaired for $234 and it's now running like it's brand new. they even fixed my incorrectly installed flue. in simple terms, these pros corrected my errors at a fair cost and now i don't need to stress about my thermocouple burning out again. highly suggested.
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During a particularly freezing and snowy weekend in Denver, our hvac system decided to stop working. Luckily, the emergency technician, Derek, was swift to respond and patiently walked me through a possible fix over the phone. To my relief, it worked! Derek advised that a system tune-up might be beneficial, a suggestion I readily accepted. As promised, they reached out a few days later right on time. When roger, the technician, showed up today, he embodied professionalism, wearing a mask and thoroughly explaining his methods and results. Plus, the price was impressively affordable!
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five stars just isn't sufficient for roger and the entire crew. we can't express enough gratitude for all the effort they put in when setting up our new furnace. every detail was thoroughly checked during the process. from the initial stages of our services right to the end. roger even checked in a few days later to ensure there were no leaks and everything was functioning properly. roger and his team made us feel like part of the family, which means so much in this day and age. they were incredibly respectful of our property and ensured they cleaned up well after the job.
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I've been a loyal client for a long time now. I have two properties in Denver that they service every year. Their HVAC maintenance program is really beneficial. Derek was not only professional and efficient but also knowledgeable. He took the time to explain what he was working on and the HVAC services they provide. I'm a very satisfied customer. Thank you!
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Our HVAC system broke down on a freezing winter night at 3 AM. I held out until 5 AM before starting to make calls. PureComfort HVAC Service responded to my call within 5 minutes. Marvin showed up at our place promptly and presented us with two options: repair the 20-year-old HVAC system or install a new one. We opted for a replacement, and marvin ensured we had warmth that same day. He was professional, friendly, and respectful of our home, keeping us updated every step of the way. Once he finished the job, he left our home as clean as it was before he arrived. The service comes with a great warranty and includes free cleaning and filter replacement for 2 years, at no extra charge. I genuinely have nothing but positive things to say and would highly recommend their service. Great job, marvin!
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The technician who showed up was experienced, professional, and sincere. Derek conducted a diagnostic test on my two HVAC systems and provided a well-informed suggestion. Derek was punctual, dependable, and I would recommend him and PureComfort HVAC Service for any of your heating and cooling requirements. Thank you for the excellent service. A happy customer from Denver!
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Derek showed up promptly, even though it was late in the evening and he was the on-call technician for the night. He carefully explained my options, comparing the cost of purchasing a new HVAC system versus repairing the existing one. Marvin, one of their sales representatives, also provided me with detailed information about the cost and process of getting a new HVAC system. Although it turned out to be too expensive, Marvin was very helpful and pleasant. Both Derek and Marvin were clearly interested in what was best for me and demonstrated exceptional professionalism and care. In the end, Derek repaired the old HVAC system, as it was a reasonably priced fan motor replacement on a 17-year-old system that was otherwise in excellent condition. He kept me updated every step of the way and worked quickly on a chilly Denver night when I needed heat. The HVAC system is still working perfectly. Much appreciated!
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i really endorse the services of PureComfort HVAC Service. Our AC repair technician was Roger, and he was terrific. He showed up right on time as planned and took the time to explain the problems with our system. Not only did he fix the issue effectively, but he also offered useful tips on regular maintenance of our AC unit to ensure it keeps running smoothly in Denver. Overall, it was a superb job!
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Fantastic experience! Rapid diagnosis and significant enhancement of our propane HVAC system's performance were achieved, a system that PureComfort HVAC Service didn't even install originally. In just a few days since Derek from PureComfort HVAC Service attended to it, our Denver home has a noticeably improved warmth - all due to correcting the previous incorrect propane settings. So thrilled we decided to give them a call!
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roger really went the extra mile when i needed help with my heater. i called about a problem with my combi boiler, and unlike most people who rush you off the phone, roger spent about 25 minutes talking with me about what was going on. he even had me send pictures of the unit so he could check things out closely. he clearly knows a lot about these complicated systems, so i’m sure he’d do great with any heater or boiler issue. later that evening, roger called me back and explained what was wrong and what to do next. he’s a real expert with heating repairs and very patient. if you need heater repair in denver, i definitely recommend getting in touch with them.
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I was dealing with a water leakage issue from my furnace, so I reached out to PureComfort HVAC Service. In no time, they sent a technician, Derek, to my home that same afternoon. He was able to quickly identify the issue. Given that my AC unit was from 1998 and the parts were no longer available, I realized I needed to invest in a new AC unit. Derek promptly scheduled the installation for the following day. Upon their arrival, Roger and Marvin thoroughly explained the process to me and immediately got to work. Their professionalism was commendable, and they took the time to answer all of my queries. Both were incredibly friendly and courteous. I would undeniably recommend PureComfort HVAC Service for anyone in Denver needing AC repair or related services. Their team is top-notch!
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with all the heat here in denver, my ac unit had been running almost nonstop. i decided it was time for a tune-up to make sure everything was working right and wouldn’t break down. i called purecomfort hvac service and they were able to come out just two days later in the morning. marvin showed up on time and was very professional and tidy. unlike other companies i’ve used before, he actually went into my attic and found some issues there that were causing extra heat in my house. he took care of that and also noticed a few parts in my ac that were close to failing, so he replaced them. now my system feels almost like new and is running much more efficiently. i definitely recommend them—they do great work!
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I decided it was time to get a new furnace installed in my home. Initially, I thought I could save some money by hiring an unlicensed technician for the job. It turned out to be a major mistake. I ended up with a furnace that didn’t work properly and a tangled mess of wires in my attic. With the intense heat this past year, I knew I couldn't let my family suffer through another season without proper cooling. I started looking around for reliable services and was referred to a heating and air conditioning company. I must say, the team was incredibly professional and detail-oriented in their work. Marvin, the lead technician, was very punctual, polite, and shared plenty of useful information. For a fair price and top-notch workmanship, I wholeheartedly recommend them for your furnace needs. I even took before and after pictures— the chaotic ones were before the work was done, while the neat one shows the impressive results after the installation.
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I received excellent service from this team. They arrived in under an hour after I reached out about my furnace issue. They checked the blower motor and provided a fair price, then quickly went to get the necessary parts. They returned in less than an hour and resolved the problem. I suspected there might be another issue affecting my low airflow, and I was right! The insulation in the duct leading to the roof had come loose and was obstructing airflow. The technician and his partner fixed it swiftly at no additional charge. This kind of outstanding service is rare these days! I plan to have them come back for some maintenance work this fall when it cools down a bit.
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I can’t thank the AC repair team enough. My phone wasn’t working this morning, so Marvin from the office couldn’t reach me to let me know they could fit me in for service today. Still, he managed to contact my wife and got everything set up without me knowing. Instead of moving my appointment back, they made sure to help me as soon as possible. When I got home, I met Roger and Derek, the technicians. I was really impressed! They worked in extreme heat—probably over 100 degrees—and installed our new AC system in just a few hours. Roger and Derek were professional, respectful, tidy, and answered all my questions. I couldn’t ask for better service. I will definitely call them again when it’s time to replace our other AC unit.
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Overall, I had a great experience with their AC repair service. Marvin scheduled my appointment and was very friendly and cheerful on the phone. The technician, Roger, who came to my home was extremely kind and took the time to answer all my questions. He explained what he was doing and gave me helpful tips on how to take care of my air conditioner in the future. The whole process made me feel like I was treated as family, not just another customer, thanks to their outstanding service.
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We have used PureComfort HVAC Service for several homes and different needs, including furnace repairs, a/c checks, and yearly furnace tune ups. Their membership plan, which puts your twice-a-year furnace and a/c maintenance on an easy schedule, gives me peace of mind that our furnace will last longer and keep my family safe. every technician, like derek or marvin, has always been on time, professional, friendly, and answered all our questions. the consistency in their service is why we always stick with them.
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Our A/C stopped working, and another company came out but couldn’t find anything wrong. They told us we’d have to replace all the ductwork. PureComfort HVAC Service gave us a quick appointment and even fit us in sooner due to a cancellation. Roger was very friendly, carefully checked the whole HVAC system, and found out that the condenser motor needed to be replaced. He also noticed the motor had been incorrectly rewired by the previous tech. Roger found a crack in the furnace motor too, and explained this would need fixing before the colder seasons for safety. He took the time to explain everything he was doing, so we understood the repairs, instead of just hurrying through or suggesting things we didn’t need. He got our A/C running the same day, and we’ll be getting a quote soon to fix the furnace issue. The technicians work on a flat rate, so there’s no pressure for extra repairs. This is an honest company, and I’ll be calling them first for any future HVAC needs.