Constraction reviews in Fort Collins, Colorado
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In process of selling our home and needed trusted advice regarding roof condition and repair. Dalton was at our home in less than 24 hours, professional, knowledgeable, and fast. We had the estimate same day to meet our tight deadlines. Although the resolution was to credit the buyers and they complete the repairs I would highly recommend Dalton and his team.
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We needed a replacement of our roof ridge vent, and opted to also get gutter guards while they were here. A thorough inspection pointed out some additional issues that needed addressing. We had all taken care of in a very quick turnaround. The work was fantastic, staff friendly and I'm very happy with the results. Rexommended!
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I have dealt with a few roofing companies in the past and all were bad. So when I called Bone dry roofing I wasn't expecting anything different. I can say without hesitation, they were GREAT 👍! . Very professional, very transparent, always available for any inquiries, and always ontime. Friendly staff, and always looking out for your best interest. Would I recommend them to anyone, ABSOLUTELY!
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Excellent company, highly recommend! Nothing but exceptional service from start to finish. The entire process was seamless from a quote with attached video of the expected work, to scheduling, even the unexpected repair audit and follow up was a breeze. If you’re looking for a roofing company in Fort Collins, this is it.
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Super nice people to deal with. They were patient as we took about 5 months to decide if we wanted to move forward and with which option. Eventually we figured out it was best to do full replacement with some added down spouts. Once we signed they were on the job in about 10 days. It took 1.25 days to finish and they even took down our old cable dish from the roof without extra charge. Our new gutters look amazing!! And now we won't have overflow problems during big storms!! Thanks everyone!
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Bone Dry was efficient, communicative, and effective. We had our inspection done and a new roof on the home within two weeks with absolutely no hassle. The roofers did an exceptional job and I am thrilled about the experience as a whole. Special mentions to Erland, Rachel, Dalton, and Devon at the Fort Collins office as they all made this experience so effortless for a new homeowner. I could not recommend this company more for all roofing and gutter needs!
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The Bone Dry Roofing crew did a fantastic job on our roof and kept me in the loop the whole time. The roof is simple but some chimney flashing and a shallow back porch added a bit of complexity to the project. I appreciated how well they cleaned up the area after completing the work, it looked great and I haven't found hardly a trace they were here. I would certainly recommend Bone Dry Roofing if your needing a new roof or repairs.
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Clearly professional people. Efficient and thoughtful. Documented everything with photos and explained what they had done, and why. I'd recommend these folks to anyone who needs roofing work done. Couldn't have been better.
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So I was looking for bids and these guys came up immediately and gave me one on the spot, no waiting. Everyone else needed days/weeks to get back to me. One company came back with a bid twice the amount of Bone Dry and with items I didn’t ask for. Work was professional, done quickly and when I needed a quick fix for where a gutter spout would go, not one complaint and finished fast. Would not hesitate to use them again.
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My roof leak repair was done on-time and I feel confident that quality work was performed. The initial estimate was reduced based on the work done. I would use Bone Dry again.
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Talk about going above and beyond 👏 I worked with bone dry on a soffit-fascia-gutter repair project. We thought it would be very straightforward, but once they took the pieces off, they ended up having to rebuild the whole face of the house. AND they still honored their original pricing, despite all the extra work and thought and planning that it took. Have you ever even heard of that?!?! in 2024!
Huge shoutout to Taelen for making it happen — he was a miracle worker!
This was our second project with bone dry, and we have loved both the process and products they create. I would not hesitate to recommend this company to others! -
Bone Dry Roofing was honest in their assessment of what roof repairs were necessary, and what were options. They did a great job, their price was fair, and very important, they were responsive and easy to work with. Plus, after the work was completed, the branch manager traveled a distance to do an inspection to make sure the crew had done everything to specifications. We're extremely pleased with Bone Dry Roofing and highly recommend using their services!
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Bone Dry Roofing is the most reliable contractor in the business. Did much needed emergency work all the way up in the mountains during a snow storm. The job was perfect and for a very reasonable price. Bravo Zulu 🏆
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Super bummed by how my experience has devolved. My initial interactions with the team (prior to signing my quote) were very positive. Since then, it’s been one disappointment after the next. More than 3 weeks after signing my quote, my work (very simple ventilation installation) still isn’t complete. And their gutter installer left shards of aluminum/gutter materials in my yard, which my dog cut herself on. 👎🏾
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We loved our experience with Bone Dry Roofing! They were easy to work with, thorough, and provided a great customer experience. 10/10 would definitely hire again!
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Bone Dry Roofing deserves a 5 star for workmanship on the roof and gutters I had them replace! But, the reason for a 4 star was a communication error on Class 3 and Class 4 shingles. After speaking to Frank Pingatore with Bone Dry Roofing, he is going to make the effort in keeping this from happening in the future. His effort in reaching out to me shows they want to correct their mistakes and make sure that the customer is satisfied. Going the extra mile means a lot to me and so does the quality of work they do.
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We hired Bone Dry Roofing to change the gable vent to copper on the front of our house and place a vent cover in the roof. We phoned late afternoon to schedule a quote and the next morning they were at our house. They measured the vent size and they went over our entire roof and inside the attic inspecting and making small repairs for free and suggestions as part of the quote process. They ordered the parts and coordinated the schedule so everything was done in one go. Devon (in the pictures) was so meticulous through all of the install steps. He even touched up the trim paint where screws were placed to hold in the new vent. After he completed the job, he text messaged a full pictorial with descriptions of everything he did. We are so happy with all the Bone Dry staff and every aspect of this process. We highly recommend Bone Dry Roofing.
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I sought out Bonedry after a hailstorm damaged my roof and gutters. They did a good job on the roof, and I was only able to find a couple of caulking issues, which if not addressed would have caused problems in the future. No big deal. Okay, other than that, the roof looks good, so why the two-star review? Well, that's where the long story comes in, and I guess I'll start from the beginning and provide pictures for you.
Bonedry arrived at my house at around 7:45 a.m. on September 26th to start tearing off my old roof and putting on the new one. At first, I saw them laying tarps on the front and the back of my property and positioning roofing sheathing up against my garage door for protection. This gave me a warm and fuzzy feeling inside, and I have to say, it felt good... until 9:33 a.m. hit, and I caught them on my Ring camera hammering off some of the old gutter brackets because I guess grabbing a drill and unscrewing them might have taken an extra 27 seconds that they just did not have. The result of this was chunks taken off of my fascia, including a 2" diameter chunk. All throughout the fascia, you can see gashes and gutter screws that were left there after the old gutters and brackets were ripped off. They also damaged a fascia metal bracket by lifting the gutters upward, as they were taking them down from the roof. This is part of what caused all this damage. They did not want to take the gutters down from ladders. While putting on my roof, they spilled tar everywhere, from my foundation and beautiful mountain granite rock in my backyard, to my driveway. They layed down tarps to help prevent this, but only on part of the front and part of the back of the property. They did not lay the tarps in areas that they should have which would have prevented tar from getting all over the place. They made no effort to clean any of it and left it all for me. As they were leaving, I noticed tar on the driveway and stopped them to ask about it. They asked me if it was there before. I told them that it was not, and I provided their office with a before picture of them pulling up to the property with their dumpster and then an after picture of them leaving with that stain there.
They were supposed to install my new gutters on October 3rd, but they ended up postponing that with only a 31 hour notice. This was a real headache for me, as I had used my last workday off for it. They got measurements wrong on one run of gutter, which left more damage to my house, so they need to come back the following work day. The two guys there had trouble installing the gutters, so they used my fence on each side to prop it up before calling a 3rd guy. This caused more damage to my fence. Five brackets were not installed properly.
Despite all of this damage and frustration, I was friendly throughout and never threatened to withhold any of their money, despite my spending $80 and 12 hrs to correct their mistakes. I gave them an opportunity to fix this stuff themselves. Once I saw what their "fix" stain my driveway, I wasn't about to let them "fix" anything else. While bringing up my concerns to them, they were dismissed or mitigated. They replied by telling me that they have an A+ BBB rating and a 4.8 star review, to which I responded with the hard truth... the overwhelming majority of their customers (almost all of them) don't or can't go up on their roofs to take a close look at any work done there, making any of their reviews almost exclusively customer service reviews, which is why the overwhelming majority of roofing companies have similar review scores. I wanted to give Bonedry 3 stars, but once I sent them incontrovertible evidence to rebutt their dismissals of my concerns, they stopped responding. They've taken no accountability for these issues.
I don't want to discourage anybody from hiring Bonedry. Instead, this is meant to encourage homeowners to take a close look or to have someone else take a close look at the work that is done by your contractors when it's safe and you feel comfortable doing so. -
*UPDATED REVIEW BELOW*
3/2024 3 STAR REVIEW: We got a standing seam roof from Bone Dry on our sweet little 1800’s brick house to protect it for hopefully the next 100 years. They made a lot of promises when selling the roof that didn’t translate to the actual job, and gave all assurances it would be done in between 2-5 days and completed with precision, care, and protection for my garden. The project was set for 8 weeks out. The in-house staff that deals with the contract and pre-project updates was amazing to work with and updated me weekly to let me know when there were any schedule adjustments, and both project managers that we worked with were very genuinely kind and became wonderfully dedicated after we had a come-to-Jesus about a severe lack of communication on why the project kept stopping and had already taken two weeks. Randy and Toby did their best in the bad situation, and Randy is a rockstar who went above and beyond to try to make it up to us. Whatever he’s being paid, it’s not enough.
However, the project ended up taking over 6 WEEKS due to subcontractors not showing up for several days, parts repeatedly missing (and then taking a week each time to be delivered: I was without any roofing beyond ice guard for two solid weeks during winter, and my pets and husband had to find another place to live for much longer than anticipated due to noise and he works from home, which cost us a lot of money), poor communication when work would stop for days on end (did they just not show up? Are we being put on the back burner for other projects?), insulation was not replaced/added in all the places agreed upon (and paid for), moldy plywood was used in at least one place we have noticed, and the final install quality is overall a bit disappointing. There are gaps between the roofing and the brick, missing caulking that when I called it out was not taken care of, the vent pipes were reinstalled crooked, jagged terribly cut ends of panel ribs are left unsealed where wasps are definitely going to occupy now, the sub-contractors left huge piles of dangerous garbage behind (approx 9’x7’x3’ pile and another 10’x4’x2’ pile) for over a week before our project manager came to clean it up for them, and I later found they had also been putting 6 weeks worth of their lunch trash into one of my large gardening totes in the garden. I only found it when a raccoon decided to litter my yard with hundreds of food scraps, wrappers and containers after upending the bucket. I have a beautiful, large food-producing garden and they did not protect it from debris as promised and I am still constantly picking up screws, metal scraps, tar paper, and tufts of blow-in insulation out of my vegetable beds.
If you do decide to go with Bone Dry for standing seam metal roofing I would ONLY recommend doing so if you have it built in to the contract that their in-house team do 100% of the work so there is less chaos and excuses with scheduling and lack of personal responsibility from the crew on site.
Overall we do have a sound roof that looks good from a distance, but we had nearly two months of incredible stress, mess, noise, added expenses, and a saddening lack of care for our property. It was not at all a good experience for us.
UPDATE 7/2024, 4 STARS:
Since my first review Bone Dry has reached out and did everything they could to make it right. I am impressed and deeply grateful. It was frustrating that it took a public review before my concerns were handled, but I’ll take it, gladly. They have now gone above and beyond expectations and fixed all the things I worried about. So grateful.
Then, few weeks ago, we had a rainstorm that overflowed the gutters & came pouring in an open window at night. Long story short it was a combo of leftover roofing debris in the gutter, a bent place on the gutter, and an undersized gutter for the job. It took over 3 weeks for them to come fix the issue, but it’s been replaced with larger gutter and perfect now. I’m so very appreciative! :) I’ve amended my review to 4 STARS. Thank you, Bone Dry. -
Bone dry was the only roofing company able to pinpoint what was wrong with my roof - I had 4 other roofers unable to determine what was wrong with my leaky roof. They did a great job on the fix and were extremely communicative throughout the entire process. Very professional and thorough.
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We found some soft spots on our roof. Called several roofing companies. Todd with Bone Dry came out and investigated and was concerned about what had caused the problem not just replacing the roof. After talking with Todd I decided to go with Bone Dry. The other contractors I had talked to wanted to replace but didn't say anything about what might have caused the problem. Bone Dry was able to get the job done sooner than expected. Which I greatly appreciated , as the snow and cold was on its way. Erland, Jojo and Ulie ( sorry if I spelled it wrong) and team did an excellent job. They replaced the insulation, sheeting and shingles. They did the job start to finish in 1 day. I will definitely be calling Bone Dry for any roofing issues in the future.