Constraction reviews in Fort Collins, Colorado
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Service was responsive and timely. Requests were honored (eg. progress photos, flushing gutters).
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Affordable Roofing & Restoration has replaced our roof twice due to the hail storms. They are fantastic! They cleaned up our yard very good at the end both times, and they had excellent supervision at all times. We are very happy with them.
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The employees I worked with in the office and onsite were always polite, friendly, knowledgeable and professional. Scheduled appointments were kept. I was informed through phone calls, texts and emails of the progress of the job. The team at Affordable Roofing & Restoration worked diligently to complete the new roof to our satisfaction and in a timely manner.
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I would definitely recommend Affordable Roofing! The customer service is exceptional and Chris went above and beyond working with my insurance company to make sure I received appropriate coverage. The quality of work is excellent and the crew did an amazing job of clean up as well. the work was done quickly and my roof looks amazing!! Thank you Affordable Roofing for making this such a great experience! :)
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The job was done. Seems fine to me. But "Affordable"? I beg to differ... Shame on me for not shopping around or vetting this process more. This company was recommended to us from our insurance company after we made a hail claim. The contractor came and checked out the roof, confirming it should be replaced and verbally quoted my husband $12-15K. Having never filed a claim before, our insurance agent recommended going through the claim with our roofing contractor. Upon seeing the figure that insurance was giving us (which was approximately $3K more than his verbal quote, including the RCV figure), our roofer suddenly decides that is now the cost to do our roof. To my discredit, we signed the contract there without having thoroughly thought this through, and the roof job was completed. The roofing company has been going back and forth with our insurance, claiming that insurance didn't cover everything they had to take care of, namely, this ice and water barrier thing that is supposedly a new code since the last time our roof was replaced, so they want to tack that cost ON TOP of the $18K they have on the contract. I don't understand why that would not have been accounted for in the original $18K since, ya know, they are a roofing company and should know those codes. All in all, the final figure that they are trying to get our insurance to fork over to them through us is more than double that initial verbal quote.
I understand that it is all money coming out of our insurance company but had the contractor been true to their word from the beginning, we would have basically paid nothing out of our pocket for all these repairs even with our insurance deductible taken into account. That is obviously no longer the case. I'm just not happy with the way their cost is skyrocketing from that initial verbal number. I feel like our naivety is being seriously taken advantage of. Not to mention, they told us to sit back and relax while they deal with finalizing everything with insurance after the job was done, but it took my husband hand-holding both insurance and the contractor for months to finish everything on their administrative sides so we could receive our certification for impact-resistance and subsequently receive a discount on our insurance premium. That all got held up because no one was putting our case to bed. It's been 4 months and technically this is still not over. -
We had an excellent experience with Affordable Roofing and Restoration. The staff was extremely helpful through the whole process. The job was completed quickly, correctly, and everything was cleaned up when finished. We would recommend this company to anyone whenever roofing work is needed.
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We hired Affordable Roofing after meeting with a few different companies. I felt comfortable with Jim and appreciated the time and attention he gave me when he came out to bid the job. His price was in line with his competitors. I appreciated his flexibility to do a few other repairs while he was there as well. His crew came out and addressed our job quickly, efficiently, great communication. I was still holding my breath until my invoice came. We have been doing a lot of work at our house and this was the first time the amount billed was EXACTLY what the bid was for. I was relieved!
It has not rained yet, so I'll update this review should I discover any quality issues. But it's fair to say I am very pleased with them and I will be calling them next time I need a roofer! -
This spring I contacted Affordable Roofing to get a quote on replacing my roof. In working with the Service Writer, Harold, he helped me to improve the attic ventilation of my roof by adding more roof and soffit vents. I had multiple questions as we progressed through the bid process and Harold was prompt & patience in his responses.
Of the three estimates I got from roofers, the Affordable bid was the second most expensive but it included several additions like the venting that the other two companies omitted. The bid itself was very detailed and listed the cost and amount for all the materials and labor.
I’m impressed that Affordable put a Owens-Corning forty-year shingle on my home for less than the other contractors were bidding a lesser 15-20 year shingle. The the shingle upgrade closed the deal.
The crew that actually performed the work did an excellent job.
They worked extra hard removing the roofing material because the last roofer did not strip the felt off the roof. The crew had to remove two layers of felt and about 10,000 more nails than they expected for a single layer roof. Their first day was a 12-13 hour day.
I am grateful to the crew for their efforts to protect my home when rain showers hit Laramie. They made sure my house was protected from the sudden and intense rain squalls that moved through town on the afternoon they were removing my old roof. The foreman did a great job of communicating with me during the project which I appreciate.
I will be sure to recommend Affordable Roofing to my neighbors that need roofing done. -
Affordable Roofing has the best customer service! From scheduling inspections to having a complete roof replacement they are friendly, quick and do great work! Communication with the office staff and the people actually working on your roof is seamless. As a Realtor, this company gets my business every time because I know I can depend on them!
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We had the roof replaced years ago and opt'd for the upgraded shingles at the time (which I believe are required now) and the roof has held up well with all the storms over the years.
When we have had to call for various items such as inspections after big storms, sealing or vent questions Affordable roofing responds right away and normally has someone out within a day or two.
Their commitment to ongoing customer service even years after the job was completed is exceptional and we will continue to use and recommend this company! -
Affordable Roofing clicks all the boxes. They were not only on time and very professional everytime we would talk but they also cleaned up everything and took the time to be sure everything was completed on my roof. I would highly recommend them for anyone that needs a roof. They are the best I have seen in quality, value, professionalism, being responsive and were on time and got done ahead of schedule. All workers were polite, worked hard and very respectful. Can't say enough great things about them. From the sales person to the PM, to the work crew.
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I've used Affordable Roofing for many years to service my shake roof; they are very knowledgeable and experts at fixing an uncommon roof. Moreover their professionalism and communication from everyone in the front office, to the estimators and repair crew is always clear, fair and understandable. Be ready when you schedule your appointment because they will be there and on time too!
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They had the low bid by a good amount, which I thought was reasonable. They got it done in just a bit over a day and it was incredible how fast it happened. Quality is good, passed inspection, cleaned up everything outside including gutters. They re-did the decking for not too much more money, added a roofline vent which looks good, can hardly tell it's there and won't interfere with a solar installation down the road.
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They are one of the best roofing companies in Wyoming. Stayed true to the estimated cost. Came when they said they would and got the job done. Everyone from Jim, Jackie, Chewy and the crew were amazing!! I will 💯 refer them in the future. So thank you to all of you at Affordable Roofing it's so nice not having to deal with all those leaks anymore!!!
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My one star is only for the physical work that was done, and zero stars for everything else. The work that was done on my roof was good, but everything else was a nightmare. This is my first ever home damage claim. My insurance had come out to assess the damage to my property in June 2023 (a different roofing company was supposed to come out too, but they never showed up so I did not continue with them), and my insurance had suggested I wait until after hail season to get my roof replaced, which I agreed. I was referred to Affordable by a trusted resource that has used them multiple times and started the process with them and signed the contract early, but also let them know September 2023 would be when I wanted it done. They took all the numbers from my insurance claim and we signed the contract. As I said in the beginning, the work done was good and they came out in September 2023 like I requested. They did need to come back the next day because they didn’t have enough shingles, but they were clean, courteous, and quick! This is where things get bad. I knew the next step was an inspection, and it was SO difficult to get a hold of anyone at Affordable (this is a recurring theme) to get them to get the inspection scheduled. I was getting nervous because it had been over a month since the roof was done, but it was finally inspected in mid November 2023. After that, I was expecting a final invoice. I emailed and emailed inquiring on the status of the final invoice and never got responses. I finally received the invoice in APRIL 2024, and it was DOUBLE what I signed for in the original contract (which was what my insurance approved) and there was no note about contacting my insurance for a supplemental request either. I contacted Affordable and my insurance letting them all know this situation. My insurance denied the supplemental requests at first (it was submitted multiple times to them by Affordable), and Affordable would not adjust their invoice. All while this is happening, I’m getting emails from others at Affordable asking for payment, which I would not provide until I knew the invoice was adjusted, or the supplemental request was approved by my insurance. I was fully prepared to pay the ADJUSTED amount that my insurance had originally approved and what Affordable’s contract said. They were claiming to me that my insurance HAD approved the supplemental request and said they paid me in FULL even though I had emails from my insurance stating otherwise. Some of the emails I received about making the final payment seemed very pressuring, and threatening late charges, legal fees, and lien fees! I felt like they were bullying me to pay everything even though my insurance had only approved HALF of what they were asking for. All of this communication happened from April 2024, until September 2024, and in September 2024 (when nothing was resolved yet), I started getting emails stating my invoice is past due even though I was actively communicating with everyone (even though I wasn’t getting many replies from most people at Affordable). At one point, I was told my invoice reflected Boulder County pricing, and they switched it to Fort Collins (Larimer County), but I’m in Weld County.. So that didn’t make any sense to me at all. In my opinion, Affordable bullied my insurance into approving the supplemental request, because they did approve it in the end, a year after the work was done. It was finally all completed in November of 2024..
All in all, this was not a pleasant first experience with getting my roof replaced on my first home, and I won’t recommend Affordable to anyone. The lack of communication and pressure to pay an invoice that’s double what I signed for in the contract is unacceptable and unprofessional. I wouldn’t wish all the anxiety and tears I experienced due to this situation over the past year on anyone. -
After the May 2023 hail storm, I was referred to Affordable Roofing and Restoration by a neighbor. What a great company to work with! Their salesperson did an excellent job accessing the damage, explaining their recommendations and helping with material selection. They took care of the permitting process, and their crew was on site as planned. The workmanship was just terrific. They went the extra mile to not only inspect the condition of the roof decking on my 75 year old house, but they took the initiative to actually repair the issues that needed to be addressed. The crew did a wonderful job protecting the property and cleaning the site. And the finished product looks wonderful on my house and shed. The office personnel are also amazing to work with. They are helpful, friendly and responsive. All in all, I can't say enough good things about this company. After using mediocre ones in the past, I know the difference and would not hesitate to recommend Affordable Roofing to anyone needing a good roofer. I even recommended them to my local insurance agent for others in the area who might be in need. With Affordable Roofing, you can't go wrong.
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Please do not use this company. Your roof is such an important part of your home. Spend maybe a little more money and go with ANYONE else. Our roof has been leaking for over 2 years now. We have dealt with both 'Owners' Jim Simpson and Cory Braesch and have been given the complete run around. We have been lied to about having answers to our leaking roof and now we cannot get a hold of either of them. They charged $13,000 for a roof coating system that never worked, installed it over an already faulty roof and now are blaming the original roof. They are unwilling/unable to repair it. Even when I asked them for a quote to put on a new roof with them that I would pay for they refuse to get back to me. I have filed a complain with the BBB and I'm currently pursuing legal action all the while my roof continues to leak. Please use literally anyone else.
New update ! They are now claiming a hail storm from two years ago is the reason their coating system failed. But for the last year while the roof has been leaking they never mentioned a hail storm had damaged the roof. Hmmmmm ..Obviously grasping at straws. Honestly pretty pathetic, just take responsibility and say the coating system you put on failed and should never have been used. -
Affordable Roofing installed the reroofing due to hail damage on our residence in Laramie. The entire process from the initial inspection and estimation by Mike McCarrel through the installation by the roofing crew led by Project Manager Jackson Simpson and foreman Juan Pablo was conducted efficiently, courteously, and professionally. Despite a large number of local claims and resulting roofing product shortages, timely scheduling and response by Kim Trionfera, Production Manager and Jennifer Johnson, Service Coordinator insured our project was completed in a reasonable timeframe (pending final insurance settlement). Special shoutout to Juan Pablo and his crew in their thorough and careful attention to protect and remove waste from our landscaping and adjacent structures, in their courteous and diligent work ethic, and in addressing our specials concerns towards an existing construction flashing defect.
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Thank you so much for the wonderful job you did on replacing the roof on my mobile home. I was very impressed with the quality and professionalism of the company.
The crew worked very hard the whole time they were here.
I am also very grateful of how understanding the office staff was of my financial situation and their willingness to work with me in a payment arrangement I was comfortable with. It meant the world to me.
I highly recommend them for anyone needing a roof replacement.
Sincerely, Sondra Cucarola -
We had the recent misfortune of having Affordable Roofing replace the roof next door to us. What I learned was that being an accommodating neighbor led to full blown exploitation by this company.
First, I came home to discover that the crew had let themselves into my closed off backyard without permission. Keep in mind, I am the neighbor NOT the client.
Second, after I allowed them to continue working in the backyard and being told that all debris would be removed, I came home a second time to discover that the tarp they had been using to collect falling material had been moved to the neighbor’s driveway, and that nails, cigarette butts, and trash were scattered about in my yard and air conditioning unit. Additionally, now my front yard had tools, equipment, and trash scattered across it. If someone came driving by, they would have assumed our house was the one having work done on it.
Third, when I spoke to the crew that this was unacceptable and needed to be rectified, I was met with looks of contempt, as apparently trashing the neighbor’s yard is normal business for Affordable Roofing.
Lastly, when I called the office, they put me in touch with the project manager, who apologized and assured me that the crew would make sure to pick up all the nails and trash before they left and that there would be a final walkthrough the following day, where the person conducting the inspection would speak with me and confirm everything had been cleaned up. Two days have now passed, no one has come by. Moreover, we had an event at our house on Sunday, where children playing in the backyard kept running in to the house to hand us nails they had found.
I highly recommend this company if you want to sour relations with your neighbors. -
When Shannon first came to my front door, and we spoke a bit, I pretty much knew right away that I wanted Affordable to do the work.
Like Shannon, Ethan, who is managing the job, was just as authentic and caring as Shannon.
The job was done in a day and a half with roofers who were friendly and careful to not only do the roof right but to clean up my front yard, nicely. Instead of a tarp, they used netting to cover the garage, so that air could flow through, which I greatly appreciated. This is my first experience with roofers on a home that I own, and I would hire them again in a New York second. All in all it was a great experience and my roof looks awesome!